CV ELECTRONICS LTD Reviews 

188
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally helpful and friendly staff who answer questions clearly and make every interaction an absolute pleasure. Many consumers note that the team is extremely knowledgeable and always ready to assist with any complex electrical problems. Reviewers are also very impressed by the prompt service, efficient procedures, and fast turnaround times for all repairs. Clients consistently appreciate the quick collection and reliable delivery options that keep their commercial vehicles running smoothly. People regularly praise the outstanding communication and seamless support provided throughout the entire repair process.

What people talk about most

Service

Clients share satisfaction on service, frequently praising the extremely quick turnaround times and helpful,... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as extremely helpful,... See more

Product

Consumers experience mixed feelings regarding the product, with many praising the fast delivery of repaired... See more

Customer service

Customers had great satisfaction with customer service, frequently praising helpful phone support and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Quite simply excellent. We had a faulty transmission power pack for our Iveco Eurocargo ZF gearbox. The collection of our unit was very quick and our refurbished unit was ret... See more

Company replied

Rated 5 out of 5 stars

CVE could not have been more helpful! Sent a faulty ECM to them on a Wednesday, had a fully functioning unit back on Friday and Truck back on road that day. Manufacturer didnt even have a unit in... See more

Company replied

Rated 5 out of 5 stars

Our Unimog instrument panel had a few issues and I initially thought a replacement was the only option. After a quick google I found CV Electronics. They were very efficient from the first call. In... See more

Company replied

Rated 5 out of 5 stars

CV electronics has provided an ideal repair option for the wiring loom for my DAF adblue harness. Instead of replacing the complete harness from DAF costing over £150 CV Electronics has provided an... See more

Company replied


Company details

  1. Truck Parts Supplier

Written by the company

The UK’s Premier Remanufacturer of Commercial Vehicle Electronics Good service is everything to us and we would love the opportunity to prove that to you. We specialise in the remanufacturing of Instrument Clusters, ECU’s, Adblue Pumps and can repair the majority of the other Electronic parts on Volvo, Scania, DAF, Mercedes, MAN, Iveco, Alexander Dennis, Optare and Wrightbus. Please take a look at our latest Catalogue. We collect your parts free of charge and aim to turn them around the following day. All parts we service have a 24 month warranty. Our Customer Portal allows you to have full visibility of your part/s during its refurbishment journey. It not only allows you to access the status of your current jobs but also previous jobs & invoices for ease of use. The company has over 60 years of experience and are always happy to assist you with any technical assistance we can. Feel free to contact us if you wish to discuss the faults you are experiencing before sending in your parts. Let CV fix it for you


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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No recent history of asking for reviews

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4.9

All reviews

(188)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Straight forward no nonsense

Straight forward no nonsense, got the repair done and part returned ASAP so vehicle could go back into service!

18 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Stewart,
Thank you for your review! We're delighted to hear that you appreciated our straightforward, no-nonsense approach. Our goal is to get your vehicle back into service as quickly as possible, and it's great to know we met that mark for you. Looking forward to assisting you again in the future.

Rated 5 out of 5 stars

As an Agricultural Engineering and…

As an Agricultural Engineering and sales firm we need our Scania at our disposal 24/7 so when we identified our co-ordinator was at fault a quick google search came up with CV electronics as the number one specialist for these co-ordinators. A quick phone call and within ten minutes an email appeared with instructions on how to package up etc and collection had been arranged by CV electronics (which saves us a lot of hassle and time, absolute life saver). Unit was collected the next day (Friday) and it was back, in the Scania the following Wednesday, all faults cured. Service was impecible and timescale for repairs was fantastic, I would and will recommend anyone to use this company without hesitation.

2 May 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Mark,
We're incredibly grateful for your detailed and positive review. We understand how crucial your Vehicles are to your Agricultural Engineering and sales operations, and we're pleased that we could facilitate a quick and hassle-free repair process for you. Your acknowledgment of our service quality and timescale is deeply appreciated. Thank you for your strong recommendation; we look forward to serving you and others in your industry again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service, very fast and efficient!!

1 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Kylie for your positive feedback ! We're delighted to hear that you found our service to be fast and efficient. Your satisfaction is our priority, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, always helpful and any parts ordered always arrive on-time and packed well.

Mainly deal with Michelle, shes always cheerful and a pleasure to talk to,

29 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for the wonderful review! We're delighted to hear that you've had a consistent, positive experience with our service, timely deliveries, and packaging. It's great to know that Michelle's cheerful demeanour adds to your satisfaction. We appreciate your continued business and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great Company

The staff were very knowledgeable and helpful. Fast turn round (24hr) and progress reports given throughout repair.
If all companies were as honest and reliable my job would be so much easier!

1 June 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

We're thrilled to hear your high praise! Thank you for acknowledging our knowledgeable staff, fast turnaround, and progress updates. Your comments about our honesty and reliability mean a lot to us. We're committed to making things easier for our clients and appreciate your recognition. Looking forward to serving you again!

Rated 5 out of 5 stars

Volvo fm dash

Contacted CV electronics and dealt with Michelle she arrange collection of my Volvo fm dash board for repair the same day and we had the dash back and repaired in within days of it leaving us and prompt and fast service and good valve for money

22 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Iain,
Thank you for sharing your positive experience with CV Electronics. We're delighted to hear that Michelle was able to arrange the same-day collection of your Volvo FM dashboard and that the entire repair process met your expectations for speed and value. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

ECU repaired

Sent an ECU over for repair they setup all the shipping and we got the ECU back in good time considering it was going from Canada to UK and back.

ECU working good after working for about a month.

18 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for sharing your experience! We're pleased to hear that the ECU repair process went smoothly for you, especially considering the international shipping between Canada and the UK. It's great to know that the ECU is working well after the repair. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

First class service

From the time I knew I had a fault with my CPC 3 unit the process for repair was seamless with CV Electronics taking care of the whole process from collection to return 72 hours later.
Absolute first class service don't change a thing.

Many Thanks

Paul

13 June 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Paul,
Thank you for taking the time to share your experience with us. We're thrilled to hear you appreciated our quick collection and delivery, communication, and tracking system. Your recommendation for our repair services means a lot to us. Looking forward to serving you again!

Rated 5 out of 5 stars

Brilliant Service for ECU repair

Fast collection and delivery. Very good communication. Tracking system on personal online account is brilliant. Right price for job. Definitely recommendable for ECU repair.

28 June 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you Seb for taking the time to share your experience with us. We're thrilled to hear you appreciated our quick collection and delivery, communication, and tracking system. Your recommendation for our ECU repair services means a lot to us. Looking forward to serving you again!

Rated 5 out of 5 stars

Great service

We run a large fleet of all makes vehicles and have used CV for a number of years. They provide a fantastic service, staff are great to deal with (especially Michelle always very helpful) Prices are very reasonable too.

17 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Wayne,
Thank you for the continued trust in our services for your large fleet! We're delighted to hear that you find our team, especially Michelle, helpful and our pricing very reasonable. Looking forward to many more years of collaboration.

Rated 5 out of 5 stars

The fast service was fantastic and the…

The fast service was fantastic and the turnaround time was unbelievable.
Friendly and helpful staff from start to finish. The vehicle has been running amazing since the repair and I highly recommend this company to anyone and I will be keeping their details to hand in case I need them in the future.

21 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Vince,
Thank you for the amazing review! We're thrilled to hear that you're pleased with our fast service, turnaround time, and friendly staff. We appreciate the recommendations and look forward to being of service to you in the future!

Rated 5 out of 5 stars

VTG actuator fault

Great service as always, staff always helpful and communication throughout is spot on.

14 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Kane,

Thank you for the kind words! We're delighted to hear that you're pleased with our service, staff, and communication. We aim to keep those standards high for all our customers. Looking forward to assisting you again!

Rated 5 out of 5 stars

Five star service very quick turn…

Five star service very quick turn around. Product in great working order

20 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Symon,

Thanks for the 5-star review! We're thrilled you're satisfied with the quick turnaround and product quality. Looking forward to serving you again soon!

Rated 5 out of 5 stars

Polite, easy to deal with very professional

Very easy to deal with, extremely helpful when asking questions surrounding the repairs. Very polite and professional. Will continue to use and highly recommend to others.

16 March 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you, Daniel. We're thrilled that you had a brilliant experience with our service. Your recommendations means a lot to us 👍

Rated 5 out of 5 stars

DAF VTG'S and Merc ECU

Over a one week period we had 2 DAF Turbo VTG units and a repair on Merc Arocs ECU. The response and turnaround times were excellent- sameday collection by UPS and replacements sent by return. The order process is so easy from start to finish and above all there is a massive cost saving over manufacturers prices.

1 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much Glenn for taking the time to share your positive experience with us at CV Electronics. We greatly appreciate your feedback and are thrilled to hear that you had such a positive encounter with us. 👍

Rated 5 out of 5 stars

Outstanding service

Outstanding service, amazing fast turnaround, wouldn't use anyone else for repairs to electrical components... 10/10 5* thanks all, Adam From S Wilson Maintenance

4 August 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for your glowing review Adam🙏 We are thrilled to hear that you had an outstanding experience with our service and that you appreciate the fast turnaround time. 👍

Rated 5 out of 5 stars

Outstanding!!

From 1 phone call, collected and repaired and delivered back in such a short time the service was what other companies should be working towards in the industry. Very reliable and prompt.

31 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you William so much for your fantastic review! We're thrilled to hear about your positive experience with our service. At CV Electronics, we strive to deliver the highest standard of service in the industry, and it's incredibly rewarding to know that we've met your expectations.

Rated 5 out of 5 stars

Great service!

When we recently had electrical problems with our Mercedes Actros we were recommended by a friend to contact CV Electronics, We couldn't fault them, They are helpful, knowledgeable, and extremely efficient, Our parts were fixed and returned within a couple of days, saving a fortune on Mercedes genuine items. I will definitely be using them in the future and would highly recommend! 10/10 Rob

27 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you so much for taking the time to share your experience with us, Rob! We are delighted to have been recommended to you and even more thrilled that we could provide you with a positive and efficient solution for the problems on your Mercedes Actros.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very efficient and polite staff. Michelle was really helpful and made it all very easy. Would highly recommend

20 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Hi Lyndsey, thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service team, especially with Michelle. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

fantastic

These guys know their stuff, staff are knowledgeable and always willing to go the extra mile to assist - fast service, and right first time - 1000% recommend

19 July 2023
Unprompted review
CV ELECTRONICS LTD logo

Reply from CV ELECTRONICS LTD

Thank you for your glowing review, Ms Bear! We're thrilled to hear that our knowledgeable staff and fast service have left such a positive impression on you. We appreciate your recommendation!

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