Cut Throat Club Reviews 

213
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding service, helpful staff, and dependable assistance. Customers frequently mention that the shipping process is remarkably fast and efficient, ensuring that orders arrive promptly without experiencing any unnecessary delivery delays. Consumers also appreciate the exceptionally wide selection of grooming accessories available, noting that the products are well balanced, stylish, and crafted with superb overall quality. Though some reviewers experienced minor drawbacks, mentioning that certain packages lacked razor blades, were not fully prepared for use, or required extra sharpening before achieving a truly smooth shave.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the superb quality and sharpness of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast shipping and prompt... See more

Quality

Customers consistently note positive experiences with quality, highlighting great blades, superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An easy to navigate website. An amazing range of products. Delivery was very fast, which personally makes a huge difference for me. Highly recommended.

Rated 5 out of 5 stars

I ordered a gift set, which arrived promptly and was well appreciated by the recipient, who claimed he's had a close shave and "smoothest cheeks since boyhood".

Rated 5 out of 5 stars

I have been looking for a non electric trimmer for nose and ear hair. It's something they never tell you about getting old, hair growth all over the place. Thank you for offering a perfect solution.

Rated 5 out of 5 stars

Shipping was fast, product came within 2 to 3 days. I purchased a straight razor starter kit. Quality is nice and the mint shaving lather smells great. Recommended Cut Through Club to my friends and f... See more


Company details

  1. Barber Supply Store
  2. Hair Product Store

Written by the company

Cut Throat Club is the leading wet shaving store. We sell a range of shaving products including razors, soaps, creams, brushes, strops and accessories. Discover the Art of Shaving with Cut Throat Club.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(213)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Products were as described and shipping was amazingly fast with notifications every step of the way. Would definitely purchase from here again. Amazing!

11 July 2023
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Reply from Cut Throat Club

Hi James,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our company and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Everything was great

Everything was great, you guys delivered on what you said.

29 June 2023
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Reply from Cut Throat Club

Hi There!
Thank you for your 5-stars review! We are happy to hear you are satisfied with our service.

Rated 5 out of 5 stars

Cut Throat Club were the best price for…

Cut Throat Club were the best price for my Feather Razor. The service was very prompt and packaged well. Definitely recommended.

5 July 2023
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Reply from Cut Throat Club

Hi Paul,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with Cut Throat Club.

Rated 2 out of 5 stars

I paid £156 for a razor that isn't even…

I paid £156 for a razor that isn't even sharp

5 July 2023
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Reply from Cut Throat Club

Hi Maxim,
Thank you for your feedback. We are really sorry to hear your razor isn't sharp. All of our razors are supposed to come shave ready so this must be a manufacturing error. In this case it is best to reach our customer service team at enquiries@tysrgroup.com.

Rated 5 out of 5 stars

Products are amazing

Products are amazing, everything looks amazing, shipping was extremely fast. Gift box had a damaged corner, postage box had no damage.
Was the only thing, because it is a GIFT, and the GIFT box was damaged.

I understand this was a small order, and maybe the gift box was overlooked.
All in all, great products, service and shipping.
Maybe a little attention to detail regardless of order size

5 July 2023
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Reply from Cut Throat Club

Thank you for your kind words!
We truly appreciate your support and are glad to hear that everything else exceeded your expectations.
Apologise for the damaged corner on the gift box! Your feedback is valuable to us, and we will make sure to pay closer attention to detail in the future.
If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to let us know.

Rated 1 out of 5 stars

Buy Blade, not Blade + Handle

You're buying a blade, not a handle & blade. I've bought two DOVO's and they handles are junk.

19 June 2023
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Reply from Cut Throat Club

Hi James,
Thanks for sharing your experience with us. We're sorry to hear that you've had issues with the handles on your DOVO razors. We understand how frustrating it can be when a product doesn't meet your expectations. If you need any assistance or have any further feedback, please don't hesitate to send us an email to enquiries@tysrgroup.com. We're always here to help.

Rated 5 out of 5 stars

Fast shipping and i am loving the…

Fast shipping and i am loving the products so far.

2 June 2023
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Reply from Cut Throat Club

HI Justin,
Thank you for your feedback! It's wonderful to know that you are satisfied with our products and services. Thank you for your trust in us!

Rated 5 out of 5 stars

excellent customer service

These guys have great customer service. There was an issue with my order, and CTC helped me out and gave me excellent service.

Appreciate it guys!

31 May 2023
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Reply from Cut Throat Club

Hi Jarrod,
Thank you for your kind words. We are glad that you had a great experience with us!

Rated 5 out of 5 stars

Should’ve switched to a straight razor…

Should’ve switched to a straight razor ages ago! A bit daunting at first but there’s something super satisfying about shaving with a straight razor instead of a disposable or electric razor. Can’t wait to get better with it and start experiment with different blades!

21 May 2023
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Reply from Cut Throat Club

Hi Russell,
That's awesome! Straight razors are definitely the way to go if you want to have a more precise and closer shave. It takes some practice and getting used to, but once you get the hang of it, there's no looking back! Enjoy your journey with different blades! :)

Rated 5 out of 5 stars

Synthetic brush

Synthetic brush well done. At least a badger is not killed.

21 May 2023
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Reply from Cut Throat Club

Hi Stephen,
Thank you for your positive review -it's much appreciated!

Rated 5 out of 5 stars

Great products at a great price

Great products at a great price. super service and quick shipping and great communication throughout.

16 May 2023
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Reply from Cut Throat Club

Hi There,
Thank you so much for the amazing feedback! We are truly humbled to hear that you had a great experience with us. We look forward to serving you in the future!

Rated 5 out of 5 stars

Great service and products

Whilst there was a small hiccup at the start of the order process (no one to blame just a tech issue) the products arrived in time and are fantastic.
Beautiful quality and exactly as described.
They bent over backwards to ensure that I was happy. Definitely be buying more when required.

2 May 2023
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Reply from Cut Throat Club

Hi Chris,
We strive to provide the best possible service and it's great to see that you were satisfied with the products and our customer service. We look forward to having you as a returning customer!

Rated 1 out of 5 stars

The razor arrived and it was not sharp

The razor arrived and it was not sharp. Unable to pass the hanging hair test. I'm going to have to get it honed.

27 April 2023
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Reply from Cut Throat Club

Hi Emanuel,
Oh no, we are very sorry to hear that! Apologies for the inconvenience caused. Please reach out to our customer service team and they will be more than happy to help you with any issues!

Rated 5 out of 5 stars

As always just so easy

As always just so easy
Quick reliable and just good service.
And hay what they sell isn't to bad either

13 April 2023
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Reply from Cut Throat Club

Hi Michael,
Thank you for taking a moment to share your feedback! It means a lot to us.

Rated 5 out of 5 stars

Fast turnaround

Fast turnaround. Sturdy packaging. Good communication. And did I mention good prices?

13 April 2023
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Reply from Cut Throat Club

Hi Shane,
Thank you so much for your kind words! We're delighted to hear you had positive experience with our service.

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