Cutncraft Designs Reviews 522

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, noting they are well-made, sturdy, and beautifully crafted from robust materials. Many people appreciate the attention to detail and craftsmanship, finding the items to be exactly as expected and a perfect fit for their needs. The delivery service is frequently highlighted as quick, efficient, and timely, with products arriving exactly as described. However, some customers experienced issues with the delivery process, specifically mentioning problems with missing boxes or items being sent to the wrong depot, leading to delays.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as lovely,... See more

Quality

People report positive experiences with quality, often describing items as lovely, well-made, and exceeding... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect for what we needed - looks made really well & very pleased with our purchase. Planted raspberry plants in ours after lining the trugs. Also so glad we ordered ours with wheel castors to put on... See more

Rated 5 out of 5 stars

Ours was a bespoke project that we approached Cutncraft about, they could not have been more helpful, providing guidance and advice on our original idea. The final product is of an exceptional quality... See more

Rated 5 out of 5 stars

I ordered 6 custom items for my garden make over. I was very pleased with the communication which was needed for the customization. The items are beautifully crafted and very heavy as they are made w... See more

Rated 5 out of 5 stars

Great sturdy, well made planter's, they will last a good few years, photo sent previously shows all three that we have (up to now)we will be getting some more as our work in the garden progresses.


Company details

  1. Scrapbooking Store

Written by the company

We are a UK-based maker of high-quality, custom and personalised wooden products, specialising in garden solutions and home décor. Every item is made to order here in the United Kingdom using durable, premium materials and craftsmanship. Our core range features wooden garden and patio planters in a variety of sizes and styles, including classic raised beds, tall planters, corner planters, and large timber trough planters — all treated for outdoor durability and delivered fully assembled anywhere in the UK. We also create bespoke planters made to your exact measurements, giving customers flexibility to customise size, shape and finish to suit their garden, patio or outdoor space. These products are ideal for herbs, flowers, shrubs and year-round planting, blending natural wood aesthetics with practical design. In addition to planters, we offer a range of personalised wooden plaques and gifts, made with attention to detail and ideal for home décor or special occasions. All our timber products are crafted with care, reflecting traditional woodworking skills and a commitment to quality. We pride ourselves on great value, UK craftsmanship, exceptional customer service and fast delivery across the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

522 reviews

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Rated 5 out of 5 stars

Great product

Really good quality and well made planters and super quick delivery. Would definitely recommend and will buy from this company again.

18 February 2025
Rated 5 out of 5 stars

Really good service

Despite delays due to circumstances outside their control, Cut n Craft delivered exactly what I wanted. They were very communicative and I'm delighted withe the end product. They made an engraved golf placard for my partner.

30 December 2024
Rated 1 out of 5 stars

Ordered 4 weeks ago no correspondence…

Ordered 4 weeks ago no correspondence tried to get in touch by several methods email/text/phone paid extra for speedy delivery and got nothing back still no parcel and no correspondence from the company at all

12 December 2024
Cutncraft Designs logo

Reply from Cutncraft Designs

Hello,

We had contacted all customers at the time due to an incident where storm damage caused a roof collapse. Although we did contact everyone the best we could some thought we never and left negative feedback instead.

Rated 5 out of 5 stars

So pleased that I found this company

So pleased that I found this company. I contacted them about a bespoke plaque, and they very quickly came back to me with a mock-up. I ordered it and it arrived neatly packaged and great quality a few days later. Really pleased & highly recommend.

17 October 2024
Rated 5 out of 5 stars

We are really pleased with the…

We are really pleased with the planters, good solid construction and very reasonably priced. So refreshing not to have to assemble anything at all.

Competitive prices and high quality products.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Body4alignment

It’s always a pleasure to discuss with the team not just my specific order but also their own vegetable-growing adventures in the raised beds.

23 September 2024
Rated 5 out of 5 stars

Delighted with planter

Delighted with planter; it is very well made, strong and sturdy. It looks lovely in the garden. Will definitely be buying more. Delivery was quick. Highly recommend.

13 September 2024
Rated 2 out of 5 stars

Mosquito African Proberb

I ordered a personalised plaque with a saying on it and it was delivered promptly. Where I asked for larger wording and in capitals this was also done, however the definition between the writing and the wood itself is so light it’s unreadable at a slight distance. Maybe I was expecting ether a different colour or darker wood so that the writing would stand out more. I will know for next time.

14 August 2024
Cutncraft Designs logo

Reply from Cutncraft Designs

Sorry your not happy with this item. The wood is only one colour and is a standard colour for birch wood. The text colour is the result of the engraving process. We don't add any colour to the text.

Rated 5 out of 5 stars

Excellent value

This is my 3rd purchase of the large planters & all of them have been amazing quality with excellent workmanship. Am very happy that I discovered this company on ETSY.
Thank you!

28 August 2024
Unprompted review

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