I don't have much experience. I purchased a prem for my baby money was deducted but I didn't get the prem. I received an email saying the subscription was canceled. I asked for a refund. I haven't rec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I appreciated the prompt response which gave me the feeling that you guys are genuinely trying to assist me with resolving this matter asap. I live in the Caribbean and the exchange rate is high and I... See more
I was somehow forced into signing up for this site but they were very helpful in getting me my refund. They also answered the phone quickly.
I was charged for something I didn’t realize I was signing up for. I freaked out and contacting my bank but also emailed the company to cancel right away. I received a response right away to be refund... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I don't have much experience
I don't have much experience. I purchased a prem for my baby money was deducted but I didn't get the prem. I received an email saying the subscription was canceled. I asked for a refund. I haven't received it so far
My experience was OK
They stole my information and charged…
They stole my information and charged me for it when I made a purchase from an unrelated website.
Don't ask for further details because I won't provide them.
You can improve by not taking money…
You can improve by not taking money that don’t belong to you
Solution
I was given a refund to the subscription agter finding a charge on my account.
Elsa from escalation team helped me…
Elsa from escalation team helped me resolve my issue.
I appreciated the prompt response which…
I appreciated the prompt response which gave me the feeling that you guys are genuinely trying to assist me with resolving this matter asap. I live in the Caribbean and the exchange rate is high and I lost a few hundred dollars when my credit card was compromised. I hope that the refund will be processed soon.
I never signed n ed up for anything yet…
I never signed n ed up for anything yet you keep taking money out of my account I as k edit for proof that I bought something and they can't give me any proof,and they won't cancel my so called membership at this point I'm over this BS and just want all my money back
I was charged for something I didn’t…
I was charged for something I didn’t realize I was signing up for. I freaked out and contacting my bank but also emailed the company to cancel right away. I received a response right away to be refunded and any memberships cancelled so thank you.
I was helped in a timely manner.they…
I was helped in a timely manner.they answered all my questions I had. They canceled my subscription right away.
Ashley me ayudo a resolver mi caso
Emily helped me out willingly and was…
Emily helped me out willingly and was good service
They was understanding of the situation…
They was understanding of the situation at hand. They helped to resolve my issue.
My experience with this situation was fast and efficient.
My experience with this situation was fast. My concern was addressed promptly.
They credited my account
They credited my account , took care of what I needed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








