Custom Truck One Source - BAKERSFIELD Reviews 9

TrustScore 4 out of 5

4.0

4500 STATE RD, 93308 BAKERSFIELD, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your o... See more

Company replied

Rated 5 out of 5 stars

Working with the local sales department. Mike Hefley been very helpful. He’s been very quick to response and knowledgeable

Company replied

Rated 5 out of 5 stars

As a 3 year old woman company, it was a great to have an honest and open non discrimination purchase. It was simple and worth it! Thank you.

Company replied

Rated 5 out of 5 stars

Work well with us, equipment is built very well. Flexible finance options and responsive people.

Company replied


Company details

  1. Equipment Supplier

Written by the company

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.


Contact info

  • 4500 STATE RD, 93308, BAKERSFIELD, CA, United States

  • 866-919-0543

4.0

Great

TrustScore 4 out of 5

9 reviews

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Rated 5 out of 5 stars

I would like to thank your entire team…

I would like to thank your entire team Cade got back to me very quickly via email and followed up with info and a call setting up a viewing in Bakersfield ,after looking at those i proceeded to your office at 4500 state and your manager Matthew Statler was (GAME ON) go look at everything we have Dan and we will find something for you .Mike Hefley rolled into assist on specifics and serial numbers and pricing .And im wiring you guys sum (DOUGH) . Awesome job .Thanks for everything Dan Johnston

26 February 2025
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

We're happy to hear that you had such a positive experience. It's great to know that our team provided you with excellent support and found the perfect solution for your needs. Thank you for your awesome feedback!

Rated 5 out of 5 stars

Prompt,professional,communicative

Every individual I have had contact with has been very professional, prompt in responding, and communicative in all aspects of the process at this point. They complete each inquiry with intuitive action to meet customers needs.

5 April 2024
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

Jonathan, thank you for the glowing review! We're thrilled to hear about your great experience working with us. We hope to serve you again in the near future!

Rated 1 out of 5 stars

Rented a crane from you guys because it…

Rented a crane from you guys because it was brand new and wouldn't have to worry about break down. Service manager in Denver customer service is terrible. Was told if crane broke parts would be over nighted by Lee Cunningham sales man. Been down 7 days now and no communication

2 January 2024
Unprompted review
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

Hi Cody, I'd like to learn more about your experience. Please email info@customtruck.com with more details so we can look into the situation and address it.

Rated 5 out of 5 stars

Working with the local sales…

Working with the local sales department.
Mike Hefley been very helpful.
He’s been very quick to response and knowledgeable

8 January 2024
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

Dan, I'm thrilled it was a seamless experience for you. That's what we strive for!

Rated 5 out of 5 stars

As a 3 year old woman company

As a 3 year old woman company, it was a great to have an honest and open non discrimination purchase. It was simple and worth it! Thank you.

12 October 2023
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

Vanell, thank you so much for taking the time to write us a review! If you need anything else, don't hesitate to reach out!

Rated 5 out of 5 stars

Salesman George wishart helped us to…

Salesman George wishart helped us to get all the equipment needed.

New Life Tree Service
Gustavo Beltran
Jose Duane Flores

12 April 2023
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

Thanks for taking the time to review us Gustavo. I'm thrilled we were able to help you at the Bakersfield location. If you ever need anything, let us know!

-JC

Rated 5 out of 5 stars

Great truck, great help, great process!

Work well with us, equipment is built very well. Flexible finance options and responsive people.

2 September 2022
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

James, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything.

-JC

Rated 5 out of 5 stars

quick great service

2 September 2021
Custom Truck One Source - BAKERSFIELD logo

Reply from Custom Truck One Source - BAKERSFIELD

Vince, We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know!

-JC

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