Customs Gateway Reviews 7

Reply from Customs Gateway

A day ago

Thank you very much for your 5★ review.

We are delighted that our Importer of Record service delivered the reliability, expertise, and smooth market entry your business needed. At Customs Gateway Solutions Ltd, we take pride in being a trusted UK IOR partner for companies that need compliant, efficient, and dependable import support.

Feedback like yours reinforces our commitment to providing one of the UK’s most reliable Importer of Record services. We truly appreciate your trust in Customs Gateway Solutions Ltd and look forward to supporting your future imports.

The Customs Gateway Solutions Team

Reply from Customs Gateway

Mar 14, 2026

Thank you, Johannes, for the 5★ review.

We are pleased we could support you with the car import process, from the retrospective CDS declaration to HMRC payment, so you can move on to registration with confidence.

We really appreciate your trust in Customs Gateway Solutions and wish you many happy drives in your imported car!

The Customs Gateway Solutions Team

Reply from Customs Gateway

Mar 2, 2026

Thank you, Randolf, for the 5★ review.

We are pleased we could support you with the end-to-end car import process, from the CDS declaration and HMRC payments through to the NOVA step, so you can move on to DVLA registration with confidence.

We really appreciate your trust in Customs Gateway Solutions and wish you many happy drives in your newly registered car!

The Customs Gateway Solutions Team

Reply from Customs Gateway

Dec 23, 2025

Hi Georgios - thank you very much for the 5⭐ review.

We are really pleased to have been able to support you through what was a genuinely complex and high-pressure HMRC situation. Cases involving seized goods, missing import documentation, and unreliable freight forwarders are never straightforward, so your feedback means a lot to our team.

At Customs Gateway, we specialise in exactly these kinds of difficult cases. We focus on building clear, evidence-led submissions, working directly with HMRC, and guiding clients through the process so issues are resolved properly and compliantly, especially for Amazon sellers who need certainty and speed.

Thank you again for trusting us as your customs partner and for your recommendation. We wish you continued success with your business.

— The Customs Gateway Solutions Team

Reply from Customs Gateway

Nov 21, 2025

Hi Steve, thank you for the 5★ review!

We are glad we could help you get everything sorted quickly and correctly. Merchandise-in-Baggage (MIB) can be tricky when you’re hand-carrying commercial goods, so it’s great to see everything now fully compliant and ready for your VAT records.

For anyone travelling with goods for resale, we handle the full process, including CDS declarations, retrospective entries, and HMRC liaison, so your imports are cleared properly every time.

Thanks again for choosing Customs Gateway.

— The Customs Gateway Solutions Team

Reply from Customs Gateway

Nov 13, 2025

Hi Sravya — really appreciate the 5⭐ review!

Your shipment hit a last-minute clearance hold with storage charges looming just before your event. We know how stressful it is when conference/exhibition materials are stuck at the airport against a venue deadline. We prioritised the case, worked with the carrier to lift the hold, and ensured on-time release and delivery.

For anyone in a similar situation, we handle urgent carrier holds and deadline-driven event shipments every day.

— The Customs Gateway Solutions Team

Reply from Customs Gateway

Nov 13, 2025

Thank you so much, Nicola, for your wonderful feedback! Our team always aims to handle every import with care, clarity, and attention to detail. So it’s great to see that reflected in your results.

We really appreciate your trust in Customs Gateway Solutions and wish you many happy rides on your newly registered motorbike!

The Customs Gateway Solutions Team