The UPS battery went out right before I was scheduled for major surgery. I explained that I needed it quickly so that my wife could use the CPU while I was in the hospital. They made it happen quick... See more
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Moiz and Custom Networks are outstanding at what they do. You can tell they care about their customers and providing an excellent service and product. Moiz goes above and beyond and has truly made c... See more
We've been working with Custom Networks for nearly five years now, and they've been excellent every step of the way - responsive, pleasant and a great source of information. Not only do they keep us... See more
Company replied
Never had such a great customer service experience as I had with Moiz Bhindarwala at Custom Networks. Called him on a Sunday, he actually answered the phone and did what he could to help me repair my... See more
Company replied
Company details
Written by the company
Dependable source of APC UPS and cooling solutions for desktop, network, server, computer rooms, and data centers at down to earth prices.
Contact info
66 Tadmuck Road, 01886, Westford, United States
- 9783920060
- sales@customnetworks.net
- customnetworks.net
The UPS battery went out
The UPS battery went out right before I was scheduled for major surgery. I explained that I needed it quickly so that my wife could use the CPU while I was in the hospital. They made it happen quickly. Thank you
Honest and Prompt Vendor Support Experience
I recently sent a purchase order to this vendor, and he promptly informed me that the item was still under warranty—saving me from an unnecessary expense. I truly appreciate their honesty and rapid response. It's rare to find such integrity and efficiency in service. Highly recommended!

Reply from Custom Networks
Moiz is the greatest!!
It's always a pleasure working with Moiz. We've been working together for at least six years, if not more.
Reliable, Friendly and efficient!
Moiz is the most efficient, friendly vendor that I have worked with in a long time. He is quick to find the information and equipment we need and the service is very speedy. We had our battery back up within a few days.
It is always as pleasure to deal with Moiz. Thank you very much.

Reply from Custom Networks
Be doing business with Moiz Bhindarwala…
Be doing business with Moiz Bhindarwala for fifteen years and have always excellent services.
Always easy to deal with and give great…
Always easy to deal with and give great advise
Reliable, Knowledgeable, and Customer-Focused
We have worked with Custom Networks multiple times, including purchasing UPS systems, and they have consistently gone above and beyond in helping us find the perfect power solutions for our needs. Their team has been incredibly helpful in ensuring we get exactly what we require, providing thoughtful recommendations without any pressure to buy.
On more than one occasion, they’ve even pointed us in the right direction, suggesting solutions that didn’t necessarily involve making a purchase from them, just to make sure we had the best possible outcome. I highly recommend Custom Networks for anyone seeking exceptional service and expertise.
WoW what awesome service
WoW what awesome service. The "A" team came to my office to get my back-up system up and running. Thank you so, so much for "being there" in a time of need.
Moiz and his crew went above and beyond…
Moiz and his crew went above and beyond of what was needed. I had issues with a unit and he called the customer went out to finish the install and got everything up and running again. Customer is happy. Thank you!!!
We had a very good experience with Custom Networks
We had a very good experience with Custom Networks. They had our new UPS system delivered to us and they came on site to install. One piece arrived damaged from the shipping company and Custom Networks took care of everything getting that piece replaced. Very happy with them.
it was so smooth and so pleasant
it was so smooth and so pleasant. The customer service representative, Moiz Bhindarwala, was so easy and nice to work with. I highly recommend the service.
Moiz and Custom Networks are my top choice
Moiz and Custom Networks are outstanding at what they do. You can tell they care about their customers and providing an excellent service and product. Moiz goes above and beyond and has truly made complicated and critical matters turn into swift and easy solutions many times for our company. I'd give 6/5 stars if I could!
Great Customer Service and Product Quality!
We've been regular customers for many years now and really appreciate the great customer service provided by Custom Networks and their knowledgeable staff.
We highly recommend this company to anyone needing anything from UPS, Power and IT related components!
great service
Quick reply, great customer service, well qualified technical support!
Moiz made my experience 5 stars
Moiz made my experience 5 stars. I am sure many others that work here are great too. Customer service is top notch as always. If we ever need equipment, we think of Custom Networks. Thank you for the wonderful service you and your team has provided.
Custom Networks - 3 year fabulous business relationship!
Moiz is the very best with technical and customer support with quick answers/feedback!
The entire Custom Networks Team is efficient in billing, all paperwork, and knowledge base - we were so impressed with their company in Boston.. that we are using their services in our 8 other offices these past 3 years. We are looking forward to having all our UPS infrastructure and warranty handled with Custom Networks!
Professional timely service and…
Professional timely service and delivery. Also issued a shipping label to recycle. Perfect in every way!

Reply from Custom Networks
Moiz was very helpful to us in the…
Moiz was very helpful to us in the sale. He helped us figure out what replacement unit we needed.
Thanks.

Reply from Custom Networks
Customnetworks.net Great help.
Mr. Bhindarwala, of Customnetworks.net was very helpful in pointing me to the APC device to meet my needs. My old unit had failed and I needed a replacement. Our previous APC unit worked for 7 years through many outages. I needed a replacement to protect my computing equipment and I wanted it fast. They shipped it directly to me and sent a return label to send my old unit back for proper battery disposal. It arrived in less that 24 hours. Set-up was easy. The new unit (the new APC Back-UPS Pro UPS model BR1500MS2) is supposed to run more that twice as long as my old one. Definitely have bookmarked Customnetworks.net for future purchases.

Reply from Custom Networks
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