CustomButtons.com by Everyone Loves Buttons Inc.® Reviews 814

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I've made several orders over the years. Whether it's 250 or 25,000 buttons, Maura and her team are always there to go out of their way to make sure I look good. Their customer service is bar none—e... See more

Rated 2 out of 5 stars

They look great but they dont stay on. I handed them out and everyone that had one including myself said they fell off and were lost. Id appreciate a replacement order i spent $30 on 5 buttons and th... See more

Company replied

Rated 5 out of 5 stars

We Love Custom Buttons!!! They provide us with nametag buttons each year for our metastatic breast cancer, Stage IV Stampede event! They area always a hit. Custom Buttons is professional, on-time and... See more

Rated 5 out of 5 stars

Customer service was wonderful and helpful when I called. The full service art department tweaked our design and gave it a nice, professional look that we loved. We used the fast track service, and... See more

Company details

  1. Promotional Item Store
  2. Business to Business Service

Written by the company

CustomButtons.com by Everyone Loves Buttons Inc.® was established in 1997 in San Diego, CA. and has grown to become one of the top custom button manufacturers in the country. In March 2005 we expanded our button manufacturing capabilities and relocated to Phoenix, AZ. In 2008 we became a nationally certified women business enterprise (WBE). Our legendary customer service approach helps you save time and money, allowing you to purchase directly from the manufacturer. All button parts are genuine quality made in the U.S.A. and only state-of-the-art electric button machinery is used to produce custom 2 piece, mylar topped pinback buttons. We are in this business because Everyone Loves Buttons!


Contact info

4.2

Great

TrustScore 4 out of 5

814 reviews

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Rated 5 out of 5 stars

I had a great experience using custom…

I had a great experience using custom buttons. The processing was fast and my package arrived before the estimated date. I got exactly what I wanted and my church Loved the "I ❤ Sunday School" buttons. They were a hit.

22 October 2019
Unprompted review
Rated 5 out of 5 stars

Easy and fast

The whole process for ordering my buttons was seamless and easy. The buttons were easy to order, the template for design was readily available online, and the buttons arrived in beautiful shape and on time.

22 October 2019
Unprompted review
Rated 5 out of 5 stars

We use Custom Buttons for our…

We use Custom Buttons for our conference every year and they always deliver! The buttons look great and they work with us on the artwork if there are any questions.

21 October 2019
Unprompted review
Rated 5 out of 5 stars

Such an amazing company and customer…

Such an amazing company and customer service!! They helped me with my order to get here faster, answered the phone right away, and quickly helped/emailed me with addition amazing information!!! Best company out of all the other ones.

16 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service

They provided excellent customer support and service. The buttons were delivered on time and were exactly as I ordered. I highly recommend this company.

30 September 2019
Unprompted review
Rated 5 out of 5 stars

These folk rock

These folk rock! Great service, fair price. I couldn't ask for a better experience from a vendor. My go to people!

30 September 2019
Unprompted review
Rated 3 out of 5 stars

I had a asked for a quote

I had a asked for a quote, it was very quick. I had then asked for a second quote with the new customer 15% discount. When I didn't get a response, I sent a follow up email about a week later requesting the discounted quote. The rep said that hey HAD responded on a certain date. I looked back at my emails....there was no such response. I would rather someone say they forgot, were busy, etc. not send a short, curt and untruthful answer. In the end, however, the product was awesome.
UPDATE:
Received an answer from the president of Custombuttons.com saying they did respond to my second request promptly. They are mistaken. I DO NOT have an email from them on Aug 27th (until I asked for the quote a second time). I followed up with them on August 27th. To be polite I wrote: "My apologies, I didn’t see your response. I’ll be putting in my order shortly"

I'm not interested in going tit-for-tat on this.

16 September 2019
Unprompted review
CustomButtons.com by Everyone Loves Buttons Inc.® logo

Reply from CustomButtons.com by Everyone Loves Buttons Inc.®

Phyllis,
I’m sorry you were not satisfied with our service. I’m confused since I just re-read OUR email correspondence dated back to 8/3/19. I promptly responded to ALL your emails and I reviewed the email correspondence that my staff promptly sent back to you on 8/27/19 containing the coupon code TAKE15. (You had originally engaged in our chat on our website at 8:33 am inquiring about the code and we replied at 8:50 am with the coupon code). I am happy that you were pleased with the product.

Maura Statman, President

Rated 5 out of 5 stars

Satisfaction

The customer services was friendly and helpful. The buttons were done exactly the way they were wanted and they were done in a timely fashion.

7 September 2019
Unprompted review
Rated 5 out of 5 stars

The art work was excellent and…

The art work was excellent and reasonable in cost. Delivery was quick.Buttons are high quality and people really love that they are magnetic and they don't need to put a pin through their clothes and perhaps through their chests. I recommend Loves Buttons, Inc. very highly.

6 September 2019
Unprompted review

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