CURVER Reviews 35

I was disappointed that when I contacted Curver they could not supply replacement springs for one of their basic pop up kitchen bins

They didn't seem to want to take the trouble to help me find these parts from any other source to make the bin fully serviceable, simply stating it was out of warranty & that was it

Very poor attitude & after sales service from this Company in this respect !

I bough a waste bin in a flat pack. Assembled in few minutes. It looks beautiful in my kithchen in a amazing blue metal color. value for money...just 39 euro.

Bought 40L kitchen bin through Argos .
Touch top mechanism failed after 4 months .
Do not have receipt but emailed Credit card statement and gave other details to Curver .
They have said no proof of purchase and have no spare parts .
Will not buy from this company again .

Would give no stars if could! This company sold a bin (yes yet another very dissatisfied customer whose bin didnt last half of its warranty) Refund promised and to date no refund has materialised! Would not recommend anyone buying from this company! Agree with others steer clear plentyof other companies to buy a bin from!

I purchased a touch-top bin 5 months ago and not long after, the lid would no longer stay closed. I emailed customer service to inform them of the issue and attached a photo of the bin. I was not asking for anything, as I obviously no longer had the receipt (who keeps a receipt for a rubbish bin anyway?). I was simply giving feedback.
They are clearly aware of this issue, as there are hundreds of reviews online reporting the same defect, and I now see many similar reviews here as well.
I did not expect a refund, obviously, but a company with a little honesty (and intelligence) would at least offer a discount code or a voucher for a future purchase. I was actually willing to buy another Curver model, but with a pedal.
Instead, their response was the following:
“Hello Rita,
We are sorry to hear that this happened to your product. Please note that without a receipt your product is not under warranty. Unfortunately, we no longer have spare parts available for the Curver bin, as replacement parts are no longer being manufactured for this product. As your product is no longer under warranty, we are unable to provide a solution.
We apologize we could not have been of any further assistance.”
They say they are sorry. Sorry for selling a product they know very well is defective? Sorry for taking people’s money? And of course they no longer produce replacement parts for this product (I wonder why).
Companies like this do not last long. I was a customer and I had bought other products from this brand, but I will not spend one more penny on any of their products.

Had an older curved bin for years absolutely brilliant bins but my husband dropped it and it broke, he got another curver bin but they are terrible now, the separate ring is now attached and doesn’t hold the bin liner in properly and it ends up in the bin within 2 weeks it’s broken as trying to get the liner out the lid snapped

Terrible product (54 L pop up product). Terrible design. Poor quality. Poor description on website - advertised as for a big family (it's very small). Impossible to put together (at least the one I bought was). I suspect if I force the lid onto the base it will break. Legs keep falling off the base even though they are 'clicked' into place. I'm taking it back to the store I bought it from and hope they will refund me. Otherwise I've thrown my money down the drain - I won't be buying Curver again.

I am incandescent with rage at this Company they only had two ways to send this item back with a printer. I have no access at all to a printer. There attitude was dreadful. I lost £33 over this. I will never buy another thing from Curver🤬

Poor service and product don't last. Touch bin waste of money as they don't stay shut.

Total rubbish . Bought 2 both had faulty lids . Both replaced and also had faulty lids . Contacted Curver who were not interested . Just told me to go back to shop again and get replacements again. Following large number of bad reviews they have very bad or no customer service . Do not buy total rubbish

Bought a Curver 40 litre kitchen bin from Argos .It is impossible to put the bin liner in it .So I telephoned Curver customer services,and they are totally disinterested,couldn’t care less .There answer is to take it back to Argos for a refund They said I might receive a call back tomorrow ,unbelievable.Appalling customer care !! Avoid !

Absolutely useless design for a bin. Bought one as a replacement for original bin which had been good. Lid design completely changed. Bin bags become loose when heavy. Bin lid stopped shutting within weeks of purchase. Totally unfit for purpose. Why don’t companies take note of these awful reviews.

I would like to give you zero rating.
I bought one of your bins and within two months the lid won’t close.
Contacted Tamara 3/7/24 via phone and followed it up with an email with a copy of invoice plus a video as requested by you.
4/7/24 email from Tamara requesting my bank details to process a refund. Bank details sent same day. As yet no refund despite calling and emailing to chase.
Appalling product and service.
Stay clear of these products and company.

The spring broke on my Curver bin lid. Curver cannot provide a new spring. Very poor service.

Cheap components, bin has broken no one answers the phone at Curver and Facebook contact is down for maintenance. We purchased from.Dunelm and they told us to talk to manufacturers.

Outstanding customer service in replacing the wall attachment for my 2 new 10l recycling bins that l had misplaced. Can't praise you enough for your help.

Recently I contacted Curver to try and purchase a replacement hinge and lid for my very ancient laundry bin as I had been unable to find them elsewhere.
They responded very promptly to my request and sent me the items, free of charge.
It is unheard of in this day and age to get such service.
Thank you Curver!

I needed a replacement lid for my bin. After sending my first email I had a new bin within 5 days of sending my first email. Absolutely brilliant customer service, Thank you

Had loose spring for bin. Emailed them for spare and recieved complete lid. Really happy with this companys customer service

Fantastic service, emailed regarding an issue with a laundry basket. Sorted swiftly and replacement parts swiftly dispatched.