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2.5
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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Warning to future buyers: They advertise a 30-day money-back guarantee and easy size exchanges, but when I received an item that was the wrong size and tried to exchange it unworn, they refused. They claimed sale items aren't eligible for returns, which is hidden in fine print and completely contradicts their front-page guarantee. Had to dispute the charge through my bank.
Reply from Curvelift
Hi Shakendra, we're sorry to hear the fit wasn't right, and that the return process was frustrating. That's not the experience we want for you. Please email us at support@curvelift.co with your order number, and we'll personally make sure you get an exchange for the right size or a return sorted out. — The CurveLift Team
I have reached out to you regarding a return, but I have yet to hear back. I received the shaper, but unfortunately, it is too small. I would like to return it and exchange it for the correct size. Please let me know how I can proceed with the return. I reached out to you over a week ago
Reply from Curvelift
Hi Phyllisia, we sincerely apologize for the slow reply. You should never have to wait a week to hear back from us. If your exchange hasn't been resolved yet, please email support@curvelift.co with your order number and "Exchange" in the subject line, and we'll prioritize getting you the correct size right away. — The CurveLift Team
They sent me the wrong size (I ordered J, they sent L) and now they refuse to make it right.
So many email exchanges just for them to keep repeating their ‘return policy’, as if i need a return because I don’t like the product…. Instead of them literally sending me the wrong item!!! Unbelievable.
This is a scam.
Reply from Curvelift
Hi Emilie, we're truly sorry about this. Receiving the wrong size is our mistake, not something you should have to cover under our return policy. Please email support@curvelift.co with your order number, and we'll send you the correct size at no extra cost. — The CurveLift Team
I purchased shapewear, not knowing it was two to three sizes too small. I advised the company that I needed a replacement or exchange but the gave me $7 instead. I lost a lot of money and now have an item that I can not wear.
Reply from Curvelift
Hi Lisa, we're sorry the size didn't work out and that you didn't get the exchange you asked for. That's not how we want to handle a sizing issue. Please email support@curvelift.co with your order number, and we'll help you get the right size. — The CurveLift Team
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