Even though I had to wait about 6 weeks, the quality and elegance of the curtains I received is worth every penny. I ordered about 10 different samples, which helped me find the right type of curtain... See more
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Based on reviews, created with AI
Written by the company
Custom for you, made simple.
Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease.
Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.
Written by the company

Custom Window Treatment Services

16192 Coastal Highway, 19958, Lewes, United States

Replied to 92% of negative reviews
Typically replies within 48 hours
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Reply from Curtarra
Love the shades! The installation video was very helpful. Shades are exactly as pictured and beautiful quality. Add texture to our living room!

Reply from Curtarra
Way fast service. I got my free swatches from you and ordered . The curtains are beautiful installed perfect.

Reply from Curtarra

Reply from Curtarra
Quality material and workmanship. Curtarra is now charging $3.99 for up to 10 samples. I would be happier if $3.99 was credited to your account if you actually placed an order because of a material sample that you received.

Reply from Curtarra
The mailed sample matched the final product; the drapes arrived in perfect condition not even with a wrinkle; they were easy to install using the hooks already attached to the drapes; the product looks amazing and the delivery was fast. What more can one ask?

Reply from Curtarra
The drapes are even nicer in person. I like the fact that the back tab and the pleats are easy to position. It's also nice that they have the metal discs on the bottom of the drape so that it hangs to the ground very nice piece of work very pleased.

Reply from Curtarra
I am continuing my review of 1/28/2026 - with the ordering experience. Benita was the associate who helped me place my order. I was ordering the same curtain for a smaller window and could not enter my measurements as on another order blank. Benita was on chat with me - describing what to do next and then helping by bringing up the order filled with the measurements I had typed. She was patient and very kind with her help. I am so satisfied with the finished curtains - the work is beautiful, the fabric is very good quality, the shipping duration not as long as expected and Benita tied up the whole shopping experience with her expertise. If you need help -- may you be able to ask for her! Linda in Great Falls MT

Reply from Curtarra
Great quality curtains. The color is vibrant, and they help keep my home warm, especially during the recent ice storm.

Reply from Curtarra
The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took several emails and extra time to receive them, George was extremely responsive and always communicating with me about the status. You can tell he is very committed to customer service. We are very happy with our purchase.

Reply from Curtarra
George made this buying experience more than 5 stars! He answered each question showing his care + expertise.
The drapes in the front room are perfect. Oh, and I added a set in the entrance to my closet! What a stylish and elegant upgrade.
Love these folks!

Reply from Curtarra
George from the Support Team is the best
If you have questions about measurements, reach out to the Curtarra Team for help. I measured and calculated the project myself and in my original order, the curtains were way too wide and the curtain rods were too short. Then I reached out to the Curtarra Team and George helped me with the measurements and design for the curtains and curtain rods. Now my living room looks beautiful and luxe, better than I expected! I'm very happy with my curtains.

Reply from Curtarra
Great curtains for our gameroom! Especially if you’re looking to keep the light out!

Reply from Curtarra

Reply from Curtarra
Drapes are very well made and arrived quickly. The customer service was excellent.

Reply from Curtarra
My experience was wonderful dealing with Curtarra.
I’m a repeat customer because both times the quality of the fabric and the workmen ship was great. And the added touch the pins to hang the drapes was already in place the first time. But the plastic drapes pins was even better because they prevented me from snapping my drapes
The young lady that assisted me was very patient with me. I’m not a cp person so talking with a real person and not a machine made me comfortable placing my order.
In fact Ashley was her name and her promise that I would receive them before the holiday was great.
And there was very little wrinkles so I didn’t have to steam them before hanging.
A satisfied customer is my title. I placed 2 orders in 2025

Reply from Curtarra
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