I am not happy at all with my curtain. The curtain band is damaged, it is not possible to put the hooks on the required distance. There is a hole in the curtain that is ‘repaired’ with a drop of glue.... See more
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See what reviewers are saying
After waiting 9 weeks for the curtains I ordered they finally arrived today. They are absolutely awful. They are badly made, the stitching is terrible and smaller than the size asked for. Also the pic... See more
Excellent service! The curtains I originally booked were no longer available but they offered others and, even though the ones we then chose were more expensive, only charged us the original price. Wh... See more
Ordered expensive curtain and because of picture and description are totally different. And chat agents providing different information.cancelled the order within an hour as their policy full refund... See more
Company details
Information provided by various external sources
Curtains.com launched to turn the market on its head by reinventing the concept of shopping for curtains and interior accessories online. Our passion is to find the last piece of the lifestyle puzzle. By adding the finishing touches to any room, curtains control the lighting and atmosphere of your home. Morning and Night, you open and draw the curtains, marking the beginning and end of each day.
Contact info
Unit 130, Exmouth House, EC1R 0JH, London, United States
- 02038480800
- support@curtains.com
- curtains.com
Reply from Curtains.com
Dear Fiona,
Many thanks for your kind review.
We are so pleased you like your curtains.
Best,
Alice
Customer support.
Helpful and friendly customer service
Helpful and friendly customer service, easy order process, quick completion and delivery despite the Christmas and New Year breaks, very please with quality, price and service
16 January 2020
Unprompted review
Quick and efficient
Mary at Curtains.com was very responsive to questions. The delivery to the US was remarkably fast, given that this was over the Christmas period. My only reason for 4 stars instead of 5, was that they couldn't courier the curtains to South Africa. Otherwise I was very happy with the service.
8 January 2020
Unprompted review
Reply from Curtains.com
Dear Andrew,
Many thanks for your kind review.
We are so pleased you like your curtains.
We will definitely look into shipping to South Africa in the future, many thanks for the tip.
Best,
Alice
Customer support.
Very good service and the quality…
Very good service and the quality reflects the price. Would definitely use this site again and recommend to those on a budget.
30 December 2019
Unprompted review
Reply from Curtains.com
Dear Michelle,
Many thanks for your kind review.
We are so pleased you like your curtains.
Best,
Alice
Customer support.
Great service but still waiting for…
Great service but still waiting for dispatch notice, items delivered two working days after ordering
24 December 2019
Unprompted review
Brilliant product
Brilliant product. Excellent price fast delivery. Thank you
23 December 2019
Unprompted review
Well worth it
I have been looking for new curtains for my bedroom and came across Curtains.com.
I found a very reasonably priced pair. When they came I discovered that the picture did not do them justice, my curtains were gorgeous, and they look great up.
I had a slight problem, but their customer service department was really good (Mary). And it hasn't put me off from recommending them to my friends (which I have).
I definitely will be using them again.
Thanks Curtains.com.
13 December 2019
Unprompted review
Fair quality for the price
4 December 2019
Unprompted review
Quality of the curtains really…
Quality of the curtains really disappointing, neither thermal or blackout. The delivery service was good however.
2 December 2019
Unprompted review
Reply from Curtains.com
Dear Joanne,
I am so sorry for the late response.
I am so sorry you were unhappy with your curtains and I can understand your frustration.
I do hope that in the future you will give Curtains.com another chance to provide the excellent service and product quality we aim for.
Please note if you are ever unsure about a product you can call or email us at support@curtains.com so we can advise you on the best product for you.
Best wishes,
Alice
Customer Support
Good quality curtains good delivery…
Good quality curtains good delivery service Stasia Dever
30 November 2019
Unprompted review
Brilliant All Round
Brilliant service. The quality of the voile’s I purchased were amazing will definitely use this company again
27 November 2019
Unprompted review
Good quality
Really pleased with curtains they fit perfectly and are good quality.
23 November 2019
Unprompted review
I have only open one curtain as I'm…
I have only open one curtain as I'm still decorating and I'm so pleased with the quality and style I love them cant wait to show them off. They arrived on time and well packed im really happy.
9 November 2019
Unprompted review
Took just 3 days to arrive the product…
Took just 3 days to arrive the product was excellent
29 October 2019
Unprompted review
This vendor is a great find
This vendor is a great find. No longer do you need to 'settle' for womething not quite 'perfect', as you get to measure and choose a wonderful fabric.
The workmanship is superb and the fabric is luxurious. I am so pleased, as I am sure any customer will be. They understand the importance of details, and communication is fast and thorough.
Although, this custom process does take a few weeks, and is just a bit pricey, it is well worth it. They are an excellent find.
23 October 2019
Unprompted review
Curtains still haven't arrived...
20 October 2019
Unprompted review
Reply from Curtains.com
Dear Carol Ann
Apologies for the late response.
I am so sorry you were unhappy with your service and I can understand your frustration.
I do hope that in the future you will give Curtains.com another chance to provide the excellent service and product quality we aim for.
I also hope that the curtains have since arrived?
Best wishes,
Alice
Customer Support.
Very nice
Very nice, good quality, reasonable price and quick delivery, also plenty of choice
19 October 2019
Unprompted review
I was very happy with my purchase
14 October 2019
Unprompted review
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