We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... See more
Company replied
I was looking for a 1 piece curtain track in aluminium. All store bought options had a join. Was a little worried ordering a flimsy bit of aluminium from the Curtain Pole Store, but they delivered... See more
Company replied
We had a slight issue with the courier losing part of our order. Manny was on it straight away and sorted it out very quickly. A replacement was quickly shipped out without fuss or delay. Really great... See more
Company details
Written by the company
Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.
Contact info
United Kingdom
- sales@curtainpolestore.co.uk
- curtainpolestore.co.uk
4.5
Excellent
404 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to deal with and a quick accurate…
Easy to deal with and a quick accurate service.
24 March 2026
Helpful & Knowledgeable Staff
Helpful, knowledgeable staff who helped ensure my order was correct before processing. Swift delivery. Thanks!
9 March 2026
Unprompted review
All good thank you
All good thank you. Cut to size, packaged well. Arrived in good time. Will definitely use these people again.
6 March 2026
Great company to deal with
My wife ordered some spare curtain rings for the beautiful pole we bought last year. When the package arrived, it was damaged and the internal packaging was also damaged. Upon opening it, we gout the 2rings had been broken into pieces and another 5 had their brass eyelets squashed flat. Out of the 12 bought, only 5 were useable.
She emailed the company and got a reply by return saying replacements had been dispatched to arrive the following day.
I call that first class, excellent service. Thanks Manny at Curtain Pole Store.
4 March 2026
Unprompted review
Curtain Pole professionalism
Curtain Pole Store were responsive and helpful as they wanted to help check the dimensions of the existing curtain pole before going ahead and purchasing curtain rings.
24 February 2026
Efficient ,really good communication…
Efficient ,really good communication and an excellent product.Really happy with the whole process.
24 February 2026
great product excellent service
24 February 2026
55mm Curtain Pole
excellent website, good choice of 55mm poles, excellent product. arrived very promptly
24 February 2026
Good old fashioned customer service.
Good old fashioned customer service.
Could not have been more helpful in selecting the correct product.
Delivered very quickly, extremely well packaged.
Have no hesitation in recommending and will certainly use again.
13 February 2026
Service was good .The colour of the…
Service was good .The colour of the pole was not as expected ..I sent for 2samples of colours as suggested but when I came to order the colour wasn’t available gor several months ..
13 February 2026
Reply from Curtain Pole Store
Dear Jackie,
Thank you for your review.
Upon checking your account, it appears there was some confusion regarding the samples. The samples you originally ordered were from the Rolls Honister range; however, your final order was for an entirely different product and colour from our Integra pole set range.
The Integra range is one of our most popular lines, and while we apologize for the long lead time you experienced, the high demand for this specific product does occasionally impact stock availability.
Had a sample been requested for the Integra pole set prior to your purchase, you would have been able to see the exact colour before placing your full order. We appreciate your patience while waiting for this item to return to stock.
Best regards,
Curtain Pole Store
The delivery service failed to deliver…
The delivery service failed to deliver the consignment which they held at there depot for several days. I contacted the Curtain Pole Store to advise of the problem and they came back by return having ascertained from the delivery company that the consignment had been damaged in transit. The Curtain Pole Company immediately arranged for new poles to be sent which arrived the next day.
The product is of good quality and I can't praise the Curtain Pole Company enough for a very efficient way they handled the initial problem. Well done.
17 February 2026
Great company
the delivery was so quick . There was a problem with the pole and a new one was sent out immediately and arrived the following day
10/10 for service and quality
Thank y0u
13 February 2026
Good product, could improve their customer service.
I needed to return some stuff - the returns process involved them sending very hectoring emails with various hurdles to jump through and “computer says no” stances. However I have managed to return them, they were not totally unhelpful. The replacement poles themselves are very high quality and as advertised.
9 February 2026
Unprompted review
Reply from Curtain Pole Store
Dear Tristan,
Thank you for your message.
We were surprised to see your review, as we had offered you a three-day extension to complete your return, even though the request was made outside of our 14-day return period.
According to our records, we received your response 13 days after our initial email, which included the return information and address. As outlined in our terms and conditions, returns are required to be made within the specified timeframe.
While we regret that these guidelines were not met, we did provide an extension in order to assist you. Please refer to our previous correspondence for the return address and further instructions.
Best regards,
Curtain Pole Store
Lovely well made curtain tracks and…
Lovely well made curtain tracks and super helpful sales team.
3 February 2026
Astounding delivery within 24 hours…
Astounding delivery within 24 hours from ordering.
Pole is perfect and very good quality and ver happy.
3 February 2026
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