Currency Online Group Reviews 

Had a larger amount of foreign currency to exchange back to pounds, and this company had the best exchange rate I could find on Martin Lewis's website by quite a margin, even after factoring in the costs of special delivery postage and insurance.

Process to send funds was very well explained in the instructions I received after placing the order.

I also got an email update at each step as well when they received the funds, or when they processed them, or when the final payment was issued to my bank account.

So overall very good experience and will be using this company again in the future as high street exchange rates are a bit of a rip off.

I thoroughly recommend COG.
Originally ordered currency online in March but I managed to incorrectly enter part of the address. They got in touch immediately to resolve the issue. Incredibly helpful and excellent customer service. Upon my return, I used their ‘buy back’ facility for the unused currency - the cash was in my bank account within two days. Again a brilliant service with excellent exchnage rates.

This is the 2nd time I have used their service and it is so easy. You can not get better rates anywhere else other than here. Really quick turnover time and confirmation emails sent throughout the whole process

I've done business with them multiple times and each time has been a positive experience! Their exchange and buy back rates are very competitive. Straightforward and no nonsense!

Fabulous service with great rates, Delivery spot on, you have the choice of small, mixed or large notes, great service if you need to send any back, best currency exchange by far, highly recommend.

First time use of this company. Amazing, first class service. Can't get much better than that can you. Thank you

Amazing company! Friendly and professional staff! Thank you Lee Davey for the extra guidance and support!

Excellent service

I have not received a confirmation email that my bank transfer has been received. I sent a bank transfer to them two days ago. I am very worried that this is a scam.

I asked for a mix of notes. I've been sent 20 of the same note. The notes are equivalent of a £50 note ie more difficult to spend. Not impressed.

Great service when it came to exchanging a large amount of US dollars. Paid promptly when they said they would, and was the best exchange rate I could find in the market. Very friendly team, would come to them again in future!

Very good rate given for the currency I wanted as well as swift delivery. Would highly recommend and would definitely use again!

While on holiday in Laos and Vietnam I have had a number of US Doller bills rejected by hotels and restaurants due to defacing on them. There are small stamp prints on a number of $100 bills. I contacted their currency online customer services and didn’t even get an apology. The email reply I received back was arrogant Avoid this company.

Beware! Ordered Mexican pesos. Delivery made on wrong day, not on day booked. By fluke we were in. Checked the money to make sure all correct, to find Dominican pesos mixed in with the Mexican. Absolutely furious. I have lost £65 worth of value in this transaction.

I asked for small notes and instead they gave me the biggest ones available. They also rounded down meaning they kept part of what was owed to me. if they do this for everyone then they will be making extra profits which should be yours so watch out

My first time purchasing currency online
so a little unsure but it was a first class experience from start to finish. Ordered Australian, NZ and Singapore Dollars. The rates were excellent, the site easy to navigate and the mixed denominations as requested. Paid by debit card and currency arrived by Royal Mail as scheduled. Very highly recommended, now no need to purchase travel money on the high street at inferior rates of exchange !

This company is reliable, trustworthy, and deliver exactly what they've agreed and when they agree.
Nice people to deal with as well.

I have been a customer of Currency Online Group for nearly a decade, and they're fantastic! Their currency buy-back service is quick, easy and reliable, and they consistently offer the best rates on the market. I recently opened an account with them for international transfers and have also had a great experience with their online platform: simple and intuitive. One of the things I particularly appreciate about COG is their friendly, personalised service with easy and fast communication. For example, when I was opening the account with them, they answered all my questions and shared the information I requested promptly and even offered a call to walk me through the details. I highly recommend them!

Great service, we ordered £1000 worth of Indonesian rupiah’s, the rate was excellent, and they arrived the next day.
Would definitely recommend.
We needed to speak to them about our order, they answered the phone promptly and our query was dealt with straight away.

I have used Currency Online Group for a number of years, with excellent exchange rates that cannot be beaten, great communications, customer service is outstanding, always contactable immediately via phone, bank transfers are smooth without any issue, this is a well-run trustworthy company, many thanks to Kaya and he’s team in the international department, I highly recommend this this company,