Cupid Fragrances 

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Rated 1 out of 5 stars

I tried two different fragrances. Did not get the slightest remark from anyone, and I take public transportation every day to and from work. Even my girlfriends didn't even compliment on it. The produ... See more

Rated 1 out of 5 stars

Use AI and research a company before you buy, they have used stars like trust pilot on their website to showcase 1000s of reviews but the reality is that trust pilot does not have those reviews.... See more

Rated 2 out of 5 stars

I would like the original formula as a preference, my friends all loved the original formula also. Can they make it a choice between the three scents. Scent number 2 is a swing and a miss. Either... See more

Company replied

Rated 5 out of 5 stars

Tried it before the gym because I was curious how it would behave once I started sweating. Surprisingly it stayed put through my entire cardio session without turning weird. The parcel came wrapped pr... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Cupid Fragrances is a revolutionary fragrance brand that offers a unique range of pheromone-infused colognes designed to elevate your attractiveness and boost your confidence. Our scientifically-formulated scents harness the power of pheromones, setting us apart from conventional fragrance brands. Visit cupidfragrances.com to discover a new world of irresistible allure and leave ordinary fragrances behind. Experience the Cupid difference, and let your inner magnetism shine.


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186 reviews in the last 12 months

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Rated 1 out of 5 stars

CUPIDS IS A SCAM.

CUPIDS IS A SCAM.
I bought 4 perfumes, they shipped 1 and can’t contact them to get a refund or to get the remaining 3 fragrances.
Spent almost $200 for just 1 fragrance.
DO NOT WASTE YOUR TIME AND MONEY.
CUPIDS IS A SCAM!!

11 December 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Aroldo,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Rated 1 out of 5 stars

Will definitely double charge you

Will definitely double charge you

If you close the 20 minutes of video trying to get people to order more you automatically charge for an order after payment details are obtained.

I did order one bottle, not one person has commented on the fragrance.

Your running a scam with a crap product.

9 December 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Rich,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Rated 1 out of 5 stars

Chemical smelliness.

Terrible. I want my money back. Perhaps the Pheromones do work but they are totally masked by chemicals. I have tested it with several different women and let me tell you...it is a definitive NO!. Absolutely terrible chemically smell. Go find a different Pheromone Cologne. Or grow a pair and become a man a woman would fall for.smelling. It is also causing my girlfriend to sneeze a lot. She is not happy.

9 December 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Jadon,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Rated 1 out of 5 stars

Scam

Ordered. Never received. Support is just AI.
Pretty sure this is just a Chinese credit card scam site.

28 November 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Waylon,

Thank you for your message. We’re truly sorry to hear about your experience and understand how you've felt that your order hasn’t been received and that your concerns were not properly addressed.

We want to reassure you that we are a legitimate company and that your order and message are important to us. While we do use automated tools to help manage inquiries efficiently, our customer support is handled by real representatives who are committed to assisting you and resolving issues as quickly as possible.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

waste of money

I received the replacement the same way all leaked out i sent pictures of the box before i opened jt it all looked soaked in oil!

1 December 2025
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Joseph,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Rated 3 out of 5 stars

I brought 3x bottles of Cupids Hypnosis…

All round good scent last through the day good purchase

3 November 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Steven,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Rated 2 out of 5 stars

I took was convinced

I took was convinced that this product was really good, it's not. Either I am the most repulsive guy on earth, a possibility, or this stuff is complete nonsense. It's the latter. Expensive crap and if you do decide to order you are bombarded with even more crap they get you to try and buy, I counted nearly 10 different things that you have to make sure you decline before they get added to your order. Not one person has even noticed that I'm wearing the cologne. Do yourselves a favour, avoid and stick to established cologne companies l..

10 October 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Ian,

Thank you for sharing your honest feedback. We sincerely apologize for any inconvenience you experienced while placing your order.

Please know that it is never our intention to cause hassle; our goal is simply to ensure our customers are aware of promotions and items that they might find interesting.

We understand your concerns regarding the product and the ordering experience. Your feedback is valuable and will help us improve both our products and how we communicate promotions to our customers.

We appreciate the time you took to share your experience and are sorry that it did not meet your expectations.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

Scam

I've asked people, if they can smell my cologne after I spray cupids a lot!., all I get is" I smell a little bit,"or "barely". For making money you're a smart company, but also the king of liars. Enjoy my hundred and twenty bucks because I'm going to tell everybody that Cupid's is just a scam, & probably the biggest one on the internet. Companies and people like you who lie to make money proves to me there's no God. But the other two bottles I can use as Christmas gifts. Very expensive Christmas gifts that suck!!!!!

2 December 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Mike,

Thank you for taking the time to share your honest feedback with us. I’m truly sorry to hear that your experience with the product hasn’t met your expectations. We understand how you've felt when a fragrance doesn’t perform the way you hoped, and we appreciate you letting us know.

Please know that we take your comments seriously. While results can vary from person to person depending on body chemistry and environment, many of our customers do share positive experiences with the effectiveness and scent of our products. Your feedback helps us understand where we can continue to improve.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

Ordered,paid but still havent recieved…

Ordered,paid but still havent recieved comformation or a tracking number please advise how i can find my order,Had one email saying saying from China.

6 December 2025
Unprompted review
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Reply from Cupid Fragrances

Hi,

Thank you for reaching out and for sharing your feedback with us. I’m sorry to hear that you haven’t received your order confirmation or tracking number yet — I understand how you've felt, and we truly appreciate your patience.

Please rest assured that we’re here to help you locate your order and get this resolved as quickly as possible.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

Lies delays and failure to do what they say - on all level;s

When attempting to order the "free" trial size which they charge $9.99 for shipping, I was directed to a page which displayed several different scents, of which they wanted me to order each. I promptly left the ordering site and went to their customer service email address requesting this order be stopped immediately and the money refunded to my account before the order was processed or shipped. After a few back and forth emails, I was informed that my order was found and I would receive a refund to my account in 5 to 10 business days. Well the time has pasted and now total silence - I can get no response from customer service whatsoever. They went ahead and shipped the "free" trial, which arrived in my box smashed and leaking over all my mail.
The worst customer service I have ever seen and the smell of my mailbox is so bad I will be needing to bleach it out in hope of removing the stench.
Keep away from this company!!! Save yourself the headaches and being lied to.

As noted below Cupid's replied to this complaint, and requested additional information. Most of which was already included in the original complaint. But I not only answered them here, I also sent the info to them in a separate email.
Don't let their "concerned" response fool you. After providing them the information requested. No another sound from them. No new cooespondence here, and no reply to the email. More lies and deception.

I did however open a case with PayPal
They refunded money and pursued Cupid's to receive a reimbursement.

15 November 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi there,

We just wanted to follow up and let you know that we previously sent you an email from support@cupids.com, as we’d really love the opportunity to help and address your concerns.

We take your feedback seriously and are truly sorry for the inconvenience you experienced. Our team is ready to assist and work toward a resolution as soon as we hear back from you.

Whenever you have a moment, please feel free to reply directly to that email so we can take care of this for you. We appreciate your time and the chance to make things right.

Kind regards,
Cupids’ Customer Support Team

Rated 1 out of 5 stars

STAY AWAY! DO NOT PURCHASE!

Once I learned that I was charged even though I never finished the transaction, I immediately emailed to cancel and get a refund. I received one email saying they would escalate my issue and then crickets. I have sent 5 subsequent emails with no response. What a garbage company. Everyone on here should get involved in a class action lawsuit against these frauds. The positive reviews are obvious plants or bots. Any real person on here has been scammed by these garbage people.

3 December 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Jason,
Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team

Rated 1 out of 5 stars

Not sure about this company

It seems that this company is set up to just 'get money' and not earn it. All the hype and click bait with the ads....I ordered it just to see. I will review it and post it to my site to see what all the hype is about. The ordering experience sucks big time!!! I will write again once I receive the product....

5 December 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Victor,

Thank you for taking the time to share your feedback with us — we truly appreciate it. I’m very sorry to hear that your ordering experience did not meet your expectations. We understand how you've felt, and your comments regarding the ads and checkout process are important for us to review and improve.

Please be assured that our intention is never to cause inconvenience or appear misleading. We value our customers and aim to provide a transparent and trustworthy experience from start to finish.

We appreciate your willingness to try the product and share your honest review.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 2 out of 5 stars

I have been waiting on my order since…

I have been waiting on my order since the 28th and it has not gotten here so if it's not here on time I am contacting the Federal bureau investigation because this is bull crap

5 December 2025
Unprompted review
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Reply from Cupid Fragrances

Hi Jackie,

Thank you for reaching out and sharing your concern. We sincerely apologize for any inconvenience this delay may have caused.

After reviewing your order, we can confirm that it has been completed and is currently being prepared for shipment. Rest assured, it will be on its way to you very soon. Once it ships, you will receive a confirmation email along with tracking information so you can monitor its progress.

We truly appreciate your patience and understanding, and we are committed to ensuring your order reaches you without further delay.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

I paid $180.00 and only got 1 of the 4…

I paid $180.00 and only got 1 of the 4 bottles I ordered. There is zero cuatomer service to help. The AI assistant says I did get my complete order when in fact i did not. They also refused to honor the 30 day money back garuntee. Cuipd is a real scam steals your money provide gross neglegent incompetent coustomer service. If I operated my medical practice as cupid operates i lose my medical licsence and go to jail for gross neglegence. CEO needs to be jailed for fraud. Do not buy stay away from this fraud

3 December 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Kevin,

Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced with your recent order.

Please know that our customer support team is always here and ready to assist you. However, due to a recent surge in incoming emails, our response times have been slower than usual. We truly appreciate your patience, and we’re committed to resolving this matter for you as quickly as possible.

Regarding your concern about the 30-day money-back guarantee, we want to reassure you that we do honor this policy for all orders within the United States.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

SUPER SCAM "cologne" BEYOND WASTE OF MONEY and TIME!!!

The Cupids cologne that I purchased ( much of it unwanted but was added to my original order WITHOUT my permission) not only does not work in any shape or form with its BS " pheromones" it DOESNT SMELL GOOD!! I wore nothing but it for 2 weeks and not ONCE did anyone even say they liked my cologne or even acknowledged that I was wearing any. And by the end of the second week I was DRENCHING myself in it, to even see if I could get ANY reaction-positive OR negative. I got NOTHING!! So no only are ALL its "pheromone" clams COMPLETE BULL SHIT!!! It doesn't even smell as good as generic Axe or Old Spice. NOTHING BUT TARGETED ADD SCAM!!! DO NOT BUY!! Even if you are SUPER RICH!- waste your money in a better way like just setting it on FIRE!!! The smell of burning money will do WAY more to attract women and get their attention then wearing this GARBAGE PRODUCT!!!!

11 October 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Martin,

Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced.

Our support team has already reached out to you via email from support@cupids.com, as we’d love the opportunity to personally look into this and help make things right.

When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further.

Kind regards,
Cupids’ Customer Support Team


Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

Over pushy ads when going through the purchase process, as well as leaky bottles of the pheromone blend. Was sent a replacement and that 1 leaked out as well.

I just wanted a bottle of cologne, then a bunch of ads popped up to add more bottles and products. I decided to get the 2 bottle bundle because it was a decent price, then added the Pheromone Blend. I received 1 bottle of the cologne instead of the 2, and the Pheromone blend had leaked out completely. When I contacted customer support, they said they only saw 1 bottle purchased. They sent a replacement for the Pheromone blend, that bottle leaked as well. Even though I do like the cologne, I feel ripped off.

3 December 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Duston,

Thank you for reaching out and for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience.

We’re very sorry to hear about the issues you encountered — both with the ads that appeared during checkout and with the items you received. We understand how you've felt to expect a two-bottle bundle and receive only one, and then experience leakage with the Pheromone Blend not once, but twice. That’s certainly not the experience we want for any of our customers.

While we're glad to hear that you do like the cologne itself, we completely understand your experience. Your feedback is extremely important to us, and we’ll make sure it’s shared with the appropriate teams so we can improve both our website experience and product handling.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 5 out of 5 stars

Gym test passed

Tried it before the gym because I was curious how it would behave once I started sweating. Surprisingly it stayed put through my entire cardio session without turning weird. The parcel came wrapped properly too and not a single drop leaked which almost never happens with fragrances.

28 August 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Auden,

Thank you so much for taking the time to share your experience with us! We’re really glad to hear that the scent held up well even during your cardio session. We’re happy it performed just the way you hoped.

We also appreciate your note about the packaging. Our team works hard to ensure every parcel is secured properly, so we’re pleased to know everything arrived intact and leak-free.

If there’s anything else we can help with or if you have more feedback in the future, please feel free to reach out.

Thanks again for choosing us!

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

My honest opinion is that it's Crape

My honest opinion is that it's Crape. The marketing and hype is very misleading to say the least. If the fragrance smelled any good, I could atlest wear it but it doesn't. It just smells cheap and kind ish like, unpleasant and annoying and as for it's claim to pheromones... yer! right forget that BS, if it doesn't smell any good it definitely isn't attracting anyone.

5 November 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Michael,

Thank you for taking the time to share your honest thoughts with us. We truly appreciate hearing from our customers, even when the experience isn’t what you expected.

We’re sorry to hear that the fragrance did not meet your expectations in terms of scent and performance. Your feedback is important, and we take it seriously as we continuously work to improve both our products and how we present them.

While we understand your concerns, we also want to reassure you that many of our customers do testify to the effectiveness and quality of our products, including the fragrance you tried. Experiences can vary from person to person, especially with scents, and we’re committed to making sure each customer feels satisfied with their purchase.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

Shut down this counterfeit seller

Your marketing caused me to get scammed by proxy. This counterfeit product needs to be removed from sale gifttree/products/cupix-hypnosis-cologne-for-men-3226/ . It looks identical on the box but its dyed blue and it smells like air freshener, very potent. Even though its not your product it has put me off it completely. I bought bleu de Chanel instead

29 November 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi James,

Thank you for taking the time to share this with us. We’re very sorry to hear about your experience and we truly appreciate you bringing this to our attention.

We want to assure you that we are not affiliated with the website or seller you mentioned, and we fully understand how you've felt to encounter counterfeit products—especially when they closely mimic legitimate ones. Your feedback is extremely valuable, and we will report this listing to help prevent other customers from experiencing the same issue.

While we regret that this situation has affected your perception of our product, we completely understand your decision and respect your choice.

Thank you again for letting us know. Your feedback helps us protect our customers and maintain the integrity of our brand.

Best regards,
The CUPIDS Team

Rated 1 out of 5 stars

They hype the cologne as an attractant

They hype the cologne as an attractant, but from my experience it's just another gimmick. Not one person has said anything about the smell, good or bad. The return experience is even worse. They don't want you to return anything so they say you need a reference number but will not send it. Anyone purchasing from this company should be aware that once you push the buy button, you will not be able to get a refund.

28 November 2025
Unprompted review
Cupid Fragrances logo

Reply from Cupid Fragrances

Hi Lionel,

Thank you for taking the time to share your feedback. We truly appreciate hearing about your experience, and we’re sorry to learn that the product didn’t meet your expectations.

While many of our customers do share positive results and testify to the effectiveness of our products, we understand that experiences can vary, and we respect your honest feedback. Your satisfaction is important to us, and we want to make this right for you.

We also want to reassure you that we do process returns, and we apologize if this has not been clear or smooth so far. We acknowledge your request to return the item, and we will gladly assist you further.

For us to address your concern further, kindly reach out to us at support@cupids.com.

Kindly send us also the following information if available (Email, Phone number, Order number, and Name) so we can locate your order.

Again, thank you for your feedback – it’s always helpful as we work to improve.

Best regards,
The CUPIDS Team

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