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Company details

  1. Education Center

About Cupello

Written by the company

Rethinking soccer coaching via our industry-leading tools and original content. Built to offer effective coaching development solutions for players and coaches of all levels.


Explore Our Coaching


Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

Never received the training program

I bought one of the only training programs and never received it, even after contacting cupello twice.

29 August 2023
Unprompted review
Cupello logo

Reply from Cupello

Dear Ella,

We sincerely apologise for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention. We're sorry to hear that you haven't received the training program you purchased, we understand how frustrating that can be.

Upon investigating the issue, we couldn't locate your information based on your name. To ensure a swift resolution, could you please reach out to our customer support team at support@cupello.com? We are committed to resolving this matter promptly and ensuring you receive the training programme you purchased.

In the meantime, we want to express our gratitude for your patience and understanding. We value your feedback, as it helps us identify areas for improvement. Rest assured that we are actively working to address this issue and prevent similar occurrences in the future.

Once again, we apologise for any inconvenience this has caused and appreciate the opportunity to rectify the situation.

Best regards,

Cupello Customer Support

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