Great selection of products. However disappointed to see the shipping to Ireland has dramatically increased to 10 euro for orders under 150euro. This will put me off shopping from cult beauty in the f... See more
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Everything I ordered arrived safely. The packing was great. I have a note on the courier. The package arrived on Thursday morning to Muscat but they are delivered next Monday. Took more than a week to... See more
Company replied
All products are really great, I am not satisfied with the delivery service, the box was heavily smashed - luckily all inside is safe and sound. Please pay attention to the delivery company you are wo... See more
Lot of products, you ship to Israel and your prices are okay. But I recently tried to cancel an order I made by mistake and the answer was that they “can’t cancel the order “. Very disappointed about... See more
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Company details
Written by the company
Aside from eliciting squeals of delight when it arrives at CBHQ (a sure-fire sign that we’re on to a winner), it also has to exceed all our expectations (and often shift the goalposts altogether). These are the products you will. not. be. parted from – the jars you dutifully decant, the tubes you scissor open and the bottles you store upside down to ensure you don’t waste a single drop. Firm fixtures of make up artists’ kits, you’ll find these formulas jealously guarded backstage at fashion weeks and photoshoots, and also in the bathrooms of the AAA-List who choose these products for love (not money). Staggeringly efficacious, these do ‘what they say on the tin’ and then some… the only thing they will not do is disappoint.
Contact info
United States
- cultbeauty.com
4.1
Great
45K reviews
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Your are difficult to contact with a…
Your are difficult to contact with a return or exchange if color is to dark. If you want to do business in the US provide an exchange/return policy that simplifies shipping with your company.
10 August 2026
Reply from Cultbeauty
Hi,
I appreciate you sharing your feedback regarding our return and exchange process, especially concerning color discrepancies. We understand your frustration with the current system. We are actively reviewing our policies to simplify international returns and exchanges for our customers.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
I never received my order!
29 July 2026
Reply from Cultbeauty
Hi,
I am truly sorry to hear that your order never arrived. We understand how frustrating this can be. I have sent a message to your account to help resolve this issue.
Best Regards,
Natalia
Not received
I haven’t received my order so don’t know what they’re asking how they did!
10 August 2026
Reply from Cultbeauty
Hi,
I am very sorry to hear that you have not yet received your order. I understand how frustrating this must be. I have sent a message to your online account to help resolve this for you. Please log in at your convenience to view it.
Best Regards,
Natalia
MUST IMPROVE!
I made my order, I completed everything, even the payment with my credit card, they then sent me a confirmation about my order, but my credit card wasn't charged! I asked them, through their live chat, if there was any problem regarding my order, and after ..2 days they sent me a mail, telling me that, because of law restrictions, they can't sent perfumes abroad (from France to Greece). OK, but if you want to advertise that you are a big company, then fix your ordering system in order not to allow perfume orders from Greece, or at least educate your employees to learn about this specific problem, so they will know what to answer to abroad customers like me! Why to waste so much of one customer's precious time?
10 August 2026
Reply from Cultbeauty
Hi,
Hi,
Thank you for taking the time to leave a review.
I sincerely apologize for the frustrating experience you encountered with your recent perfume order and the subsequent communication regarding international shipping restrictions. We understand your disappointment and the valuable time this situation has cost you. We are actively working to improve our ordering system and employee training to prevent such issues in the future.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
All good except the time taken.
Great product and I have received it , it did take a little long but I'm pleasewe to have it.
18 August 2026
Reply from Cultbeauty
Thank you for leaving us a review, it’s so helpful to read your feedback.
Your comments will help us ensure we’re always offering the best experience to our customers.
We hope you visit Cult Beauty soon!
Best wishes,
Cult Beauty
I love it😍🤩👍
10 August 2026
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
The second agent that i got to speak…
The second agent that i got to speak with was very nice and helped me to resolve the issue that i had quickly
3 August 2026
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Top Class Shopping Experience
Great range of beauty products at competitive prices. Genuine descriptions to reflect the quality and type of products on sale. Speedy & dependable delivery service . Plus, I love the goody bags! Overall, an excellent on line shopping experience! If only, Cult would sell Lancome...
2 August 2026
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cultbeauty
Hi,
Thank you for leaving your review.
I am very sorry to hear that you have not received your order. I have investigated this and sent you a message to your online account to resolve this issue. Please log in to your account at your convenience to view my message.
Best Regards,
Natalia
impossible communication
the automated system you implemented doesn’t allow for a proper conversation with your CS team. I took the time to send info and images but the email never reached you. It’s quite frustrating to have such a difficult communication system for a reality like Cult Beauty.
3 August 2026
Reply from Cultbeauty
Hi,
Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with our communication system and that your information did not reach us. We understand how frustrating this can be and we are always looking for ways to improve our customer experience.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Reply from Cultbeauty
Thank you for leaving us a review, it’s so helpful to read your feedback.
Your comments will help us ensure we’re always offering the best experience to our customers.
We hope you visit Cult Beauty soon!
Best wishes,
Cult Beauty
I think Cult Beauty is a fantastic…
I think Cult Beauty is a fantastic website ...I mostly shop there , the range of products & service is terrific but sadly my last purchase cost €10 for delivery ! that is double what it was ...I know its probably not their fault but it certainly will give me pause ..most other beauty websites have not done that ...Its such a shame .
10 August 2026
Reply from Cultbeauty
Hi,
Thank you for taking the time to share your feedback. I truly appreciate your kind words about our product range and service. We understand your concern regarding the recent change in delivery costs, and we're sorry to hear this has impacted your shopping experience. Your comments are valuable as we continuously strive to improve.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Fast smooth and easy
3 August 2026
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cultbeauty
Thank you for leaving us a review, it’s so helpful to read your feedback.
Your comments will help us ensure we’re always offering the best experience to our customers.
We hope you visit Cult Beauty soon!
Best wishes,
Cult Beauty
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Perfect 👍👍👍👍👍👍👍👍👍
2 August 2026
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Great experience
Everything is great! My order arrived earlier than expected. I’m very happy with my purchase. Fast delivery and excellent service
9 August 2026
Reply from Cultbeauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
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