Having rented our house out for five years with a new carpet, we paid for the silver service plan as there were many stains and foot fall marks. Our cleaner Tariq was punctual, very thorough, down on... See more
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Very nice company, prompt replies to the emails, no hidden costs, no trying to sell unwanted extras. The guys, who cleaned the flat, arrived on time, did everything from the checklist, were friendly a... See more
Company replied
Fantastic service from start to finish. They managed to fit me in with just two day's notice and they did the full end of tenancy clean with carpets, kitchen appliances, and bathroom left spotless. Th... See more
Company replied
I recently had a visit from Tariq & Anne who came to do a deep clean on my house. What a wonderful experience they were both very professional, friendly & made me feel very comfortable. The clean its... See more
Company details
Written by the company
We're a friendly, professional, and family run carpet cleaning and deep cleaning company making homes and offices sparkles across South West London and Surrey. We provide a complete range of professional cleaning services for the home and for the office. Whether you are a homeowner, tenant, landlord, or business, we have the cleaning service for you. We can clean just about everything, including homes, flats, offices, shops, lofts, sheds, garages, basements, and much more Our family, businesses, and services are trusted by customers and we help to support local and national good causes. Cullens Cleaning is part of Cullens Services Limited, a registered company in England and Wales, no. 10984086.
Contact info
Winchcombe Road, SM5 1RN, Carshalton, United Kingdom
- 01372 502 008
- office@cullens.co.uk
- cullenscleaning.co.uk
Replied to 100% of negative reviews
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Carpet cleaning following rental of our property
Having rented our house out for five years with a new carpet, we paid for the silver service plan as there were many stains and foot fall marks. Our cleaner Tariq was punctual, very thorough, down on his hands and knees cleaning individual stains plus the carpet cleaning machine. He also offered some good advice. We are very pleased with the results
Not a great experience
I booked them to clean some rugs, only to be told that they do not clean rugs. I dont know any carpet company that cannot clean a rug. This person arrived with a small 'henry' cleaner. Was promised a refund but that did not materialise either. Booked the job with another company who did a great job.

Reply from Cullens Cleaning
Very professional, great result…
Very professional achieved great result with tired fitted carpets.

Reply from Cullens Cleaning
Excellent Service From Start to Finish
Easy to book, good communications, punctual, great advice and an excellent job

Reply from Cullens Cleaning
I was fabulous service!so grateful for my end of tenancy…
I was so grateful for my end of tenancy cleaning from Cullens Cleaning.The really did make a silk purse out of a sows ear.Lovely people did exactly what they said they would.Another worry off my mind.Would always use them again!

Reply from Cullens Cleaning
Very pleased
Our oven was covered in grease and grime, but they made it look like new. The cupboard doors were greasy, but are now respectable. The sink was covered in limescale, but is now bright and shiny. Very hardworking, very good-humoured. Very pleased. Thank you.

Reply from Cullens Cleaning

Reply from Cullens Cleaning
Friendly and professional service
Very happy with the service received from booking through to the end result. The work undertaken was to a high standard and very thorough. Great customer service and communication with helpful updates and advice.

Reply from Cullens Cleaning
Always very pleased with them
Always very pleased with them! They do a thorough job and are friendly and efficient - no complaints.

Reply from Cullens Cleaning
Excellent
Excellent, friendly service - just what was required to clean our Mum's carpets! Very efficient and thoroughly recommended.

Reply from Cullens Cleaning
Brilliant service!
I have been so impressed and so pleased with the wonderful service we received from Cullens. From quote to completion of the job they were friendly and efficient. Very reasonably priced and very friendly and helpful. Thank you

Reply from Cullens Cleaning
Brilliant service, property immaculate!!
This is our second deep clean by Cullens. Excellent work, especially as they work around my dad who has dementia and put everything back in place when completed. Can't speak highly enough of Madeline and the team

Reply from Cullens Cleaning
Pre sale clean
Completed a pre-sale clean of flat with particular emphasis on very grubby kitchen area. Team picked up key from estate agents and did a great job, leaving place sparkling.

Reply from Cullens Cleaning
Great end of tenancy service
Attention to detail, great communication, and very professional throughout. Highly recommend!
Great end of tenancy cleaning service
Using them for a second time for end of tenancy cleaning. Great service, especially the carpets refresh, no complains from landlords. Madeline was very helpful and accommodating of an additional request we made on the day. Very happy, and will use them again

Reply from Cullens Cleaning
A very good job in difficult curcumstances in the house.…
Cullens cleaning did a very good job under difficult circumstances in the house. The team were easy to communicate with, punctual in attendance and gave consistent feedback on any issues encountered.
Cullens Cleaning provides polite and…
Cullens Cleaning provides polite and professional customer service and is easy to work with. They were punctual and accommodating when it came to extra requests. However, the quality of cleaning was inconsistent; some areas were left with stains and mould, and certain spots were not cleaned thoroughly. Despite providing helpful cleaning advice, there were issues with thoroughness. Overall, the service was mixed, leading to an average experience.

Reply from Cullens Cleaning
Cullens Cleaning services are highly…
Cullens Cleaning services are highly professional, efficient and fairly priced!

Reply from Cullens Cleaning
Generally great with one lingering issue
Really great and polite customer service in the run up and after the clean. I live abroad, so got a comprehensive photo-update of pre- and post-clean.
Only issue that came up was that residual water reacted with some cleaning products to give strange rust spotting on the kitchen sink area and metal hob cooker, which seems to have resolved itself apart from some heavy staining on the hob. Cullens gave some good tips for cleaning it off if it remains.

Reply from Cullens Cleaning
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