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See what reviewers are saying

Rated 5 out of 5 stars

Great experience. I'm head of e-commerce for a cosmetics company and Cubyn is a perfect fit for us.

Rated 1 out of 5 stars

Minha compra foi realizada no dia 22-12-2023 e ao verificar a encomenda pelo tracking number, a encomenda continua em preparação. Gostaria de saber o que se passa com minha encomenda. CUB129809304... See more

Rated 4 out of 5 stars

The parcel was delivered on time, but the content had suffered lightly during the transport, as the containers with cat food had been thrown about. Nevertheless: all´s well that ends well.

Company details

  1. Logistics Service

Written by the company

Le logisticien des e-commerçants en croissance : bénéficiez de la meilleure qualité de service du marché pour 30% moins cher #logistique #ecommerce


Contact info

  • 4 rue Jules Lefèbvre, 75009, Paris, France

  • cubyn.com

4.0

Great

TrustScore 4 out of 5

11K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Encomenda realizada no dia 22-12-2023

Minha compra foi realizada no dia 22-12-2023 e ao verificar a encomenda pelo tracking number, a encomenda continua em preparação. Gostaria de saber o que se passa com minha encomenda. CUB129809304 

My purchase was made on 22-12-2023 and when I check the tracking number, the order is still in preparation. I would like to know what is happening with my order. CUB129809304

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Our company asked for an Offboarding

Our company asked for an Offboarding, since the service was so poor... after they agreed to offboard, they never replied again.
Our goods remain in their warehouse, and we cannot pick them up, even we have settled all our invoices.
no email, no contact form, no tickets.... just absolute silence

4 July 2023
Unprompted review
Rated 1 out of 5 stars

My item hasn't arrived

My item hasn't arrived. Tracking hasn't changed since 11th of April. To me looks like its lost. No help from company. Only thing I get same email, looks like automatic reply. Still don't know where is my parcel,will I receive it at all. No customer service at all.

11 April 2023
Unprompted review
Cubyn logo

Reply from Cubyn

Hello,

We are very sorry to read that your delivery experience was not up to your expectations.

However, we would need more details to understand what happened and act accordingly.

Can you please provide me your order tracking number (in the form of CUB123456789)?

I will then be able to have all the elements at my disposal to help you.

I look forward to receiving more information from you,

Rated 5 out of 5 stars

Great experience

Great experience. I'm head of e-commerce for a cosmetics company and Cubyn is a perfect fit for us.

29 March 2023
Unprompted review
Rated 1 out of 5 stars

Big scammer!! Never trust!!100% avoid!!

I used cubyn for marketplace, I sent 400x iPhones from Hongkong to cubyn via UPS, and phones just disappeared while UPS shows delivered and they provided proof with signature, Cubyn just said they didn’t received and nothing help. They are scammer! Never trust them, if u are using their service than I want to say good luck! You better stop right now or you will lost your business!!

13 March 2022
Unprompted review

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