Carter Thompson Wealth Management Reviews 71

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely fantastic service from Jenna Mackenzie, she is so friendly and professional. After retiring and thinking my pensions were straight forward and I didn’t need help I received paperwork tha... See more

Rated 5 out of 5 stars

I have used Carter Thompson for over 20years and I have always found them very helpful and professional. They have helped us with our mortgage, pensions, savings and insurance. Steven Thompson always... See more

Rated 5 out of 5 stars

Fantastic service from Steve who has helped us for many years and finally to the point where my husband can retire knowing we are financially secure . Many meetings , lots of conversations and endles... See more

Rated 5 out of 5 stars

We have been customers of Carter Thompson Wealth Management for over 20 years. They have provided us with excellent advice on mortgages and pension funds. A very friendly and knowledgeable company, no... See more

Company details

  1. Financial Planner
  2. Financial Consultant
  3. Non-Bank Financial Service

Written by the company

Carter Thompson Wealth Management offers personalised financial planning solutions for both individual and business clients at every stage of their life. We are the Wealth Management division of Mortgage Advice Centre. We know that individual circumstances can change throughout your lifetime which is why we offer a holistic approach to help you achieve your long-term financial goals. We will look at your needs and objectives whilst ensuring everything is explained in plain English. Carter Thompson Wealth Management is a trade name of Carter Thompson & Associates Limited, which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Approved by The Openwork Partnership on 15-01-25


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

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Rated 5 out of 5 stars

Jenna Mackenzie

Absolutely fantastic service from Jenna Mackenzie, she is so friendly and professional.
After retiring and thinking my pensions were straight forward and I didn’t need help I received paperwork that was confusing and frustrating to complete and due to government changes I was worried but Jenna explained and sorted it out for me and I feel confident in my decisions now.
Would highly recommend as the stress and worry isn’t worth it.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

A lovely company to deal with

A lovely company to deal with. They only recommend a product if it's right for you. We wouldn't trust anyone else but Sophie and Andy with our finances.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Professional and helpful

Professional and helpful, couldn’t have asked for a better service. This is the second time I have used Cater Thompson, and I wouldn’t use anyone else.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Financial Advice/Company

Excellent relationship with this company. Excellent advice and extremely thorough explanations of finance management. Couldn’t recommend Carter Thomson anymore highly.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Genuinely the most friendly

Genuinely the most friendly and professional company and staff i have ever experienced. Sophie and Andy truly put the customer first. They don't push products they just want the best for the customer. Been with them now for many years and won't trust anyone else with our finances.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Carter Thompson…

I've been using Carter Thompson Associates for over 20years and always had great service from all the team on Mortgages and Financial Advice, I recently spoke to Steve Thompson to set up a SIPP, and he was brilliant, very organised, great advice, and now I feel like I have the best product for me looking towards retirement.I would highly recommend to anyone looking for Financial Advice to give them a call.

1 April 2025
Unprompted review
Rated 3 out of 5 stars

Carter Thompson Wealth Management has…

Carter Thompson Wealth Management has been helpful in guiding financial decisions like pensions and mortgages over the years. While their staff is professional and knowledgeable, a smooth experience can sometimes take several meetings to fully clarify. They are friendly and approachable, though the service could benefit from quicker resolutions. Overall, a reliable but not exceptional company.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Jenne Mackenzie

Absolutely fantastic service from Jenna Mackenzie...everything explained and everything we wanted from pension accounts considered and put together. Highly recommend contacting Jenna for your pension needs...we have already recommended her to friends & family and cannot recommend her highly enough...friendly & professional!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Pensions & Life Cover

I met with Steve initially who explained all of my options and gave great advice for my future pension, life insurance and financial planning. He then introduced me to Biancha and Tracey who have both been amazing. Biancha has supported me in setting up a pension and planning for my future financially, and Tracey in life insurance cover. Everything has been explained to me in detail and we have had several meetings to ensure I have the right plans for me. Both have been so friendly and knowledgeable and I look forward to their support in the future.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Amazing service from Biancha who was really patient and simplified everything so that we could have a real understanding of the process. She made it incredibly easy and will definitely be using biancha and this company again in the future.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Can't recommend highly enough!

Simon was recommended to us by friends and we're honestly so grateful for the recommendation. We had no idea about what to expect from our pensions. Simon pulled it altogether for us and gave us a clear view of what we could expect and explained everything really well, he worked with us to see when we could realistically retire and it was much sooner than we had previously thought! So friendly but professional with it, we honestly can't thank him enough or recommend him and the company highly enough.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and Professional

We have used Carter Thompson for many years and have always found them extremely helpful and reliable.
The service provided is professional.Steve and the team are trustworthy and always approachable.I wouldn’t hesitate to recommend them to anyone looking for honest financial advice.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

We have been clients with the company…

We have been clients with the company for over 20 years having been provided with fantastic advice on a number of services.
Always Professional, confidential and 100% providing the best advice. Excellent customer updates without any prompting or chasing on the clients behalf.
Thank you.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service with a Personal Touch

I have received excellent service from Carter Thompson for many years and would recommend them to anyone. A very big thank you to Andy and the team who have served me with genuine care each and every time : )

Rose

16 May 2022
Unprompted review

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