I questioned my order right off! It showed the names wrong. I emailed and got a message right away, it’s standard to show the standard names. Whew! I read all the reviews and was very skeptical that m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been looking at these canvas pictures for a while thinking it would be a great wedding gift for my son. I finally placed an order and once I submitted, I instantly realized I had typed in the in... See more
Company replied
My packaged had arrived about 2.5 weeks which was ok as I planned it might take a few weeks so I left myself plenty of time. Upon opening my order I found the frame has been crushed. I contacted custo... See more
Company replied
We absolutely love our canvas’s they are great quality and look beautiful 🤩 amazing customer service aswell 🫶🏻 when you order delivery is so quick too . Can’t wait to review our second one next wee... See more
Company replied
Company details
Written by the company
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Contact info
Australia
- cstmcanvas.co
4.3
Excellent
177 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a wonderful product
What a wonderful product! Absolutely fantastic. Timely. Professional. Beautiful
28 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you for the wonderful feedback! We're delighted you found it fantastic, timely, and beautiful. ✨
Cstm canvas are fantastic
Cstm canvas are fantastic, I've had many prints done and they do a awesome job. I recommend you try them out, you will not be disappointed. A great verity of sizes and prints, for all occasions. Truely appreciate the efforts and time in producing high quality products. JOB WELL DONE!! You deserve all 5 stars ⭐⭐⭐⭐⭐
27 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much for your review! We're thrilled to hear that you're happy with the quality of our prints and the variety we offer. Knowing our efforts are appreciated means the world to us. Your recommendation and five-star rating are truly encouraging—thank you for choosing us and for your kind words! 🌟
Reply from Cstm Canvas
Thank you so much! 😍
Absolutely love love my canvas
Absolutely love love my canvas. Such a beautiful product. Very easy to deal with fast service and I would highly recommend this company and product. Will definitely be buying more from them.. Thank you to all the team.
25 October 2024
Unprompted review
Reply from Cstm Canvas
Hey Connie!
Thank you so much for sharing your experience with us! We’re thrilled to hear that you’re enjoying your purchase, and it really makes us happy to know it’s something you love. We can’t wait to make more special pieces for you in the future!
Thanks again!🫶
Great Canvas
This is a great canvas and was a really good way of signifying the original start of the relationship between my fiance and me.
11 July 2024
Unprompted review
Reply from Cstm Canvas
Hey Richard!
That's so awesome! We're really happy that you love your canvas, and it's amazing to hear that your fiancée loves it too! Thank you for sharing this special moment with us. We can't wait to make more canvases for you in the future!
Thanks so much!✨💖
Great work thankyou
24 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much for buying from us! We’re really happy to hear that you love what you got. Thanks again for your support! It means a lot to us!🫶💖
Very good Quality and lifetime memories
I really liked the personalized canvas - and you could choose different sizes - i do feel it was a bit pricy and took a while to get here.
26 September 2024
Unprompted review
Reply from Cstm Canvas
Hey Theresa!
We’re really glad to hear you love your purchase! We also want to say sorry if there was any delay with your order. Sometimes things can take a bit longer, but we always try our best to get orders to you as quickly as possible.
If you need any help with your purchase, feel free to reach out to us. We’re here to help you!
Much Love!🥰
My wife was very pleased when I…
My wife was very pleased when I presented this to her in celebration of 33 years of marriage!
31 August 2024
Unprompted review
Reply from Cstm Canvas
Hey Martin!
That’s fantastic! We’re so happy to hear you’re enjoying your purchase, and it’s wonderful that your wife loves the gift, too!
Thank you so much for sharing! 🙌🥰
Blessed
Hello everyone, I just wanted to leave a review for our canvas that came. It's so beautiful and perfect for a little tiny home. My husband is going through stage 4 brain cancer and the Lord is providing everything and I believe He is you and my husband.
The reason I believe this is because He healed me, I was in a severe car accident and I went through the windshield of a car and I was in a coma for 2 weeks. I learned how to walk and talk again and I suffered from a diffuse axonal brain injury. So I believe and have faith that my husband is going to pull through. He got exposed to some radiation in the Navy. And the Navy did nothing about it and just said it was extra nerve tissue until it grew and got out of hand. So we're here and this canvas is pretty much established our new tiny home and are very thankful for it. Thank you and God bless you guys!
1 October 2024
Unprompted review
Reply from Cstm Canvas
We’re so glad to hear that our canvas is a perfect addition to your tiny home. Your strength and faith are truly inspiring, and our thoughts are with you and your husband during this challenging time. If you need anything else, please feel free to reach out.
Wishing you both all the best. ❤️
From concept to completion
From concept to completion, it was that simple.
Zero problems with shipping and the item came within a week.
22 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you for the fantastic feedback! We're glad the process was smooth for you from start to finish and that your item arrived so quickly. Enjoy your purchase, and we hope to serve you again soon!🙌
Great anniversary gift
Great anniversary gift. Everything was good, from using their website and designing the picture to payment, even the shipment was faster than expected
21 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you for the great feedback! We're happy everything went smoothly, and that the gift made your anniversary special! 🙌
Supperd original merci
18 July 2024
Unprompted review
Reply from Cstm Canvas
We're happy to hear that you loved the originality of your purchase. Merci for choosing us! 😊
Reply from Cstm Canvas
Thank you so much! We're so happy to hear that you're pleased with the canvas. Your satisfaction is what we strive for!😍
Fabulous canvas print
Fabulous canvas print, excellent quality and customer service wirh speedy delivery. What more could you want!☺️
6 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much for your kind words! We're delighted to hear that you love the canvas print and had a great experience with our customer service and delivery. Your satisfaction means the world to us! 😊
Absolutely love my canvas
Absolutely love my canvas, one of the best I’ve received!
Great quality, look amazing and people always comment on them (I have 2)
Keep up the good work, I will be a returning customer.
16 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much for your kind words! We're thrilled that you love both of your canvases and appreciate the compliments you've received. We look forward to having you as a returning customer! ❤️
Love how the canvas looks
19 September 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much 😍
Seamless from start to finish and is a…
Seamless from start to finish and is a fantastic reminder of the long road our lives have taken.
22 October 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much! We're really glad to hear everything went smoothly and that the piece holds such special meaning for you. It's wonderful to know it resonates with your journey. If you ever need anything else, feel free to reach out!❤️
Still haven’t received my 2 portraits
Still haven’t received my 2 portraits, should have been here by now. Ordered them on September 28/24
21 October 2024
Unprompted review
Reply from Cstm Canvas
Hi Richard,
We're really sorry for the delay with your order! We always try our hardest to get orders to our customers as quickly as possible, but sometimes things can happen that cause delays.
If you need any help with your order, please don't hesitate to reach out to us. You can easily send us an email at support@cstmcanvas.co, and we’ll be happy to assist you.
Thanks for your patience, and we would really appreciate if you can reach out to us.
Much Love💖
Great Canvas!
My canvas was tremendous, and our family loves it! We ordered another one for our other son's family. Keep up the great work!
9 October 2024
Unprompted review
Reply from Cstm Canvas
That's wonderful! We're so happy that you love it! It makes us really glad that you chose our service. Thank you so much for your support! We can't wait to create more beautiful canvases for you!🙌💖
I ordered 2 separate canvases and both…
I ordered 2 separate canvases and both were far more than I could have expected. They are beautifully done and are going to look fantastic on our walls. I don't have any pics to include as these are Christmas gifts, but I know my family will love these every day.
15 September 2024
Unprompted review
Reply from Cstm Canvas
Thank you so much for your kind words! We're thrilled to hear that both canvases turned out even better than you expected. It’s wonderful to know they’ll soon be hanging on your walls and that your family will get to enjoy them every day. We hope they make perfect Christmas gifts! ❤️😍
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