Absolutely shockingly bad, recently bought out RED call centre and we have been patient with them for months, but recent call recordings have shown an utterly dismissive and frankly rude way in deal... See more
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See what reviewers are saying
I moved away from Brighton but wanted my business to retain a presence in the area, a virtual business address was the perfect solution. I used CSnotepad because they were recommended by a friend who... See more
While living abroad I've wanted to retain a UK address for my business. CSnotepad offered the perfect solution as they scan and email my post over to me. I've found their service to be fast, secure, e... See more
We have been using CS Notepad for the past 2 years. They are absolutely amazing, extremely polite and always give a professional service. They have helped us while on holidays and unable to take cal... See more
Company details
Written by the company
Red Virtual Office (Swindon)
Contact info
2 Blackworth, Highworth, Swindon, SN6 7NS, Swindon, United Kingdom
- 01793 862000
- info@redvirtualoffice.biz
- csnotepad.co.uk
Really professional
Really professional, everything works, fine, customer care wonderful
I have been using CS Notepad for over 4…
I have been using CS Notepad for over 4 years and can't recommend them enough. There customer service is great, have proven to be super flexible to adapt to changes with my requirements and super friendly. Before using CS Notepad I had experience of their larger competitors but due to their size I always felt like I was dealign with a call centre and therefore so would my clients as they couldn't give the the same local personal touch these guys can give. 10/10 and thoroughly recommend to others.
Outstanding Service Highly Recommended
They truly offer a professional service. The staff is super friendly and highly trained. I never had one problem with their service. Just all around a great company. The prices are also great. We shopped around and in terms of value and service nobody comes close. No hesitation recommending them. Thanks again
Couldn't be better
I've been with CS for years and never had a bad experience. Their customer service is perfect for my needs and I'm not sure I could have the business I do today without them.
During these recent months, they have clearly adapted quickly to the changing needs and maintained the good level of service they've always provided. In a world of so much uncertainty, it's been great to have that constant to rely on.
I do and have recommended CS to others as they've earned my trust and proven themselves to be a reliable company; I hope to grow my business further and I know CS will be able to support me doing that.
They take care of your calls so you get on with the important business!
Fantastic at taking calls and representing my business. Have been using for 3 years and I couldn't do without their professionalism. They have also been understanding during the pandemic and adjusted pricing to match the tough times we have been going through. Nice people.
Long time customer, good service
We've used CSNotepad for around 5 years with excellent results. No fuss, easy to communicate changes, reliable systems and service. I would, and do, recommend them.
We've used CSnotepad for years...
We've used CSnotepad for years to handle our incoming calls. They're very flexible with the service, calls are answered promptly and professionally, and we find it extremely useful.
CS is a real business partner
CS is a real business partner. The quality of service is excellent. They were very helpful during the Covid-19 lock down.
A great partner to our company
I’ve really found CS to be a vital service to us, particularly in the early days of our business. Their staff are super professional, messages are accurate and I’ve found their pricing reasonable, but haven’t felt the need to look for alternatives
Efficient and friendly
I have had an account with this firm for 12 years and cannot praise them enough. They always respond positively and nothing is too much trouble. Customers really believe they are speaking to a member of our team. Regretfully we are now closing our business (retiring) and so our association will end, but I am so glad that we decided to go ahead with them.
Helpful and corteous
Always there for us when needed.
Great service
Great service, always friendly and happy to help. Thank you CSNotepad :)
Excellent company and service
Excellent company and service. I can get on with my work and go on holiday in the knowledge that my customers are going to be talked to
For three months of running
For three months of running, what amounts to a letterbox.
They charged 100 gbp, this is after the 30 gbp they took in the first instance. Forced me into another three months. And now I'm getting 28 gbp a month in administration fees.
Still not one invoice for my payments, either .. who are they trying to cheat??
Now they’re resorting to extortion! Threatening to sue me, if their contract, which I didn’t sign (!!!) isn’t met!
Fourteen days of ‘service’ at £54.00!!!!!!! October 18th ish to today 7/11/19.
If you think I’m paying that you’re dreaming Ben.
This is from a sales of goods at under 8 gbp a month .. what are they doing.
I want people to know what to expect.
Whatever you do, do not sign anything!!
Don’t do business with them.
The best service I have used - Professional, pragmatic and just works
Without a shadow of a doubt the best service I have used.
Not only are they professional but they are remarkably pragmatic too. If something is slightly outside the norm they will soon find a solution.
When it comes to day-to-day work it is smooth and effortless. It take the hassle away from me and makes my life easier. With CSNotepad it just works.
I recommend it to anyone who has such a need.
Ben Casson has been brilliant in…
Ben Casson has been brilliant in setting up my virtual office etc.
He has shown patience and willingness to help. Great job Ben.
Rob
Really happy with the service
They've always been very helpful and accommodating to me and my business. Would highly recommend.
Great service from CS Notepads
Great service from CS Notepads. So easy to use, so cost effective, I don't know why I didn't use them years ago.
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