CS MEGASTORE Reviews 

Nice, bra lev

I ordered item it was in remote warehouse 25th of april after few weeks i asked where it was they said the product i ordered is coming from different supplier so they gave me New estimate delivery so i wait again no updates after a week. so i contact them again they said the product has been discontinued but it still shows its available in remote warehouse in the website. So i dont trust them At this point so i cancel the order and wait. and it has been 2 weeks and i havent reicived anything.

I have bought many products from CS Megastore before without issues. This was the first time I returned a product within their 14-day return policy, and they refused to provide a full refund.

They claimed there were scratches and a missing “cloth pouch” and applied a 30% deduction (DKK 83.40). I accepted that there could possibly be some minor scratches from normal use and even offered a smaller compromise deduction, but it was rejected.

At mentioning these 02 issues that offer refund after deduction 30% of product price. That's insane.

They also initially claimed they had already sent documentation/photos, but I could not find or receive them at that time. That was totally false statement by them.The pictures were only later shared through an external link after repeated communication.They made excause that the image size is big where gmail allowed to send 25 mb file.They are full of flase.

Very disappointing return experience. My advice: document everything carefully before returning products to this store.I never suggest anyone this shop to buy product

Great service

Horrible return information. I have now had to contact 3 different places to return my package and i still don't get the right return information.

Product and safe delivery

Everything is ok,I like here buy perfumes.👍

Toppen, bra och snabb leverans!

Quick delivery, good information, and good customer support (prior delivery).

Competitive prices, very flexible for the customer plus products that are nowhere else. Wish I shopped there earlier.

My delivery date was continuously extended week after week. In the end, I got my package all right, but much later and the 5-7 day delivery estimate from "fjernlager" was wildly inaccurate. While technically, delays at the supplier are not a fault of the store, it wasn't great experience to keep me waiting. I will think twice before ordering items not in stock next time.

Fick allt jag beställde i bra skick.
Tack så mycket.

Great selection of products for great prices. Shipping times can be longer but very transparent to see and track.

Flexible customer service, quick response time! I highly recommend!

From 3-5 delivery days to 10. Misleading and inaccurate. Placed 3 orders in span of couple months. Same very long delivery with all of them

Fast delivery Thank you

An incredibly frustrating experience.

After my order was damaged in transit by the courier and returned to the seller, we agreed they would check the package's condition to see if the product itself was intact and could be re-delivered, as the product was sold out and no new delivery date was in sight. I also agreed to wait for a new batch of the product. What followed was a total breakdown in customer service:

Mar 24: Order was placed.

Mar 30: Item was shipped, damaged in transit, and returned.

Mar 31: Agreed with customer service to check the condition of the returned package.

Apr 8: Customer service states the returned package hasn't been processed yet.

Apr 8 – Apr 21: For 13 full days, I waited for an answer to a simple question about the package's condition, and my follow-up email on April 16 was completely ignored.

Apr 21: As my original invoice due date was approaching and the product was still undelivered with no restock date in sight, I had to message them again. I proactively referred to their earlier written backorder message, where they had invited me to contact them if I wanted them to suggest an alternative product. Based on this, I suggested a suitable replacement product and gave them a strict deadline to deliver either the original or the replacement product.

Apr 22: When they finally replied, they confirmed that the original returned product had been taken out of circulation and could not be re-delivered. They also abruptly declined the alternative replacement product and simply asked if I wanted to cancel the order. I explicitly refused the cancellation and requested that the sales contract be fulfilled within the deadline. Yes, it took them over 20 days just to confirm whether the package sitting at their warehouse was fit for re-delivery.

As they did not fulfill the order within the deadline, I had to make a carefully selected substitute cover purchase (FI: kateosto / DK: dækningskøb) from another vendor. On the same day, April 29, I submitted a formal compensation claim for the price difference, as required under Finnish and Danish consumer protection procedures.

Since then, they have remained completely silent. The compensation claim has been ignored, and no response was received even after the payment deadline on May 13.

Can the basic process of buying and receiving a product really be made this abnormally difficult for a consumer?

As of writing this, the compensation remains unpaid, and due to the lack of response after the deadline, the matter is now being transferred to the consumer authorities.

TL;DR: I never even received the product because it was damaged in transit. Instead of a smooth resolution, communication dragged on for weeks, and the compensation claim remained unanswered even after the payment deadline passed.

EDIT (May 20, 2026): The matter has now been resolved.

To clarify the outcome: the final resolution was not an exchange to an alternative product. Instead, after further communication by email, the company agreed to compensate the price difference of my substitute purchase from another vendor, and the invoice connected to the original order was cancelled.

I am updating my rating from 1 star to 2 stars because the matter was ultimately resolved professionally once it reached the right person internally. Kristian handled the final stage of the case quickly, the compensation was paid, and the issue was finally closed properly.

That said, I still consider the overall process far below what a customer should reasonably have to go through in a case where the product was damaged in transit before it even reached the customer. Communication delays, unanswered emails, and the amount of escalation required made this an unnecessarily difficult experience from start to finish.

Nice, got an original Espressif esp32S3 Devkit1 N8R8, confirmed working so happy days. This place will be my default place to buy these now as they deliver what they say and in a timely manner :-)

Rask og god handel.

I've did an online purchase for the item and got the problem that a pickup method can't be done by another party as likes DHL, and any other logistic services but they offered me to use GLS.

They also just confirmed that they can't ship outside Denmark and EU countries and do not have a Danish delivery address, so they stated the order will be cancelled and proceed the refund.

Does any one here experienced and knows that how long the refund be taken? I just willing to order once again to other supplier but the order status haven't changed yet