Banner for CSGORoll

CSGORoll Reviews 2,624

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with recent updates, feeling that these changes have ruined the user experience and made the platform less rewarding. They frequently reported that the website's performance is poor, with issues like lag, freezing, and general unreliability, making gameplay unenjoyable. People also felt that the new reward system was a major downgrade, effectively erasing their progress and making it harder to earn rewards. Many believe the company has shown a lack of transparency and has not addressed existing problems, leading to a loss of trust among long-term users. However, some customers also noted positive aspects, such as helpful customer service and a well-designed interface with good features. A few other people also felt that the site offers versatility with various games and withdrawal options, making it enjoyable and easier to use compared to other platforms.

What people talk about most

Website

Clients share negative opinions on the website, with many reviewers expressing dissatisfaction and calling it... See more

User experience

People report ambiguous experiences with user experience, with some customers finding the site easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the fast, friendly, and helpful... See more

Product

Customers consistently express disappointment with the product, particularly regarding significant nerfs to... See more

Upgrade

Reviewers express widespread dissatisfaction with recent upgrades, with many feeling that the update has... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!

Company replied

Rated 1 out of 5 stars

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more

Company replied

Rated 1 out of 5 stars

CSGORoll has become a huge disappointment. The recent changes to daily rewards and the overall platform overhaul are a mess. It feels like they pushed an unfinished update with sloppy design choices a... See more

Company replied

Rated 1 out of 5 stars

Owner called the most loyal players LEECHERS for wanting the daily rewards which how they initially gained such a big player count. I spent over 30k on this site and would withdraw here and there but... See more


Company details

  1. Events & Entertainment

Written by the company

CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

SITE RUINED AFTER UPDATE

I loved playing on CSGORoll and still do, because I genuinely consider it the fairest and most trustworthy platform out there. The latest update has been very disappointing. CSGOROLL motivated players to stay active on its platform by offering the best reward system in the community, but this update has completely ruined that foundation.

20 May 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Diego,

We appreciate the fact that you consider CSGORoll one of the fairest and most trustworthy platforms, even if you disagree with the direction of the update.

The previous rewards structure was replaced with the new key-based progression system together with ascension to keep progression ongoing instead of users getting stuck at a high level. The new system is designed to reward continued activity and engagement over time rather than relying mainly on past level milestones.

We understand that long-time users who enjoyed the previous system may not immediately agree with the new direction, but the intention of the update was to build a more sustainable long-term progression system, not to remove value from players.

— CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Repost of flagged review.

"This will probably get flagged so you cant see it, confirming that this is the truth.

They ban you whenever they feel like, their selling point is this chat rain where you get currency every hour, but after a week or two they will ban you. The ban is permanent without the chance to appeal even if its false.

Message me i can show proof of multiple occurrences of this happening."

-Already got flagged, rest of reviews are bots. look at the 4-5 star reviews.

17 May 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi,

Reviews are not flagged or reported for being negative. They are only challenged when they violate Trustpilot guidelines, which applies to any review regardless of rating.

Users are also not banned randomly for participating in chat rains. Restrictions are applied only when account activity violates platform rules, and these decisions are based on internal checks and system data.

Claims that positive reviews are “bots” are simply false. The platform has a large, active user base with diverse experiences, and many users leave positive feedback based on their time on the site.

— CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Toss up with winning but over all…

Toss up with winning but over all smooth site. Easy to deposit and withdraw. I don't use any other site!!!!

6 May 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Fuel Gamer

Thank you for the positive feedback. We're happy to hear you have enjoyed the improvements we have made to boost system performance and that you find out Purchase and Redeem systems easy to use!

Best Regards,
The CSGORoll Team

Rated 4 out of 5 stars

Always helpfull when you need :D

Always helpfull when you need :D

6 May 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Kunde

Thank you for the positive review, we're happy to see you have enjoyed the help you have received from our team!

Best Regards,
The CSGORoll Team

Rated 5 out of 5 stars

fast support and friendly

5 May 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Dom,

Thanks for the 5 stars — glad to hear the support team has been fast and friendly.

Appreciate you taking the time to share this.

— CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

The best site to playing roll or case…

The best site to playing roll or case opening. Nice interface mamy times rewards when Play. My most liked site<3

30 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Jakub,

Thank you for the great feedback! We’re happy to hear you enjoy the case opening experience, the interface, and the rewards on the platform.

We really appreciate your support and you taking the time to leave a review.

— CSGORoll Team

Rated 5 out of 5 stars

Great experience with CSGORoll

Great experience with CSGORoll. The site is easy to use, deposits and withdrawals are smooth, and the games are fun and fair. I also like the design and how active the community is. Customer support has been helpful when needed. Overall one of the best CS gambling sites I’ve used.

28 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Jamie,

Thanks a lot for the detailed feedback — really glad to hear everything has been smooth for you.

Great to see you enjoying the design and the community as well. Appreciate you taking the time to share this.

— CSGORoll Team

Rated 5 out of 5 stars

Nothing much to say

Nothing much to say, the best csgo roulette site THERE EVER IS.

23 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Pasa

Thank you for your positive review. We're glad you like playing the games we have to offer.

Best Regards,
The CSGORoll Team

Rated 4 out of 5 stars

Safe and fast skins withdrawal

Overall, it is a highly commendable skin site, If i have to highlight something I would emphasize their transparency and efficacy regarding skin withdrawals.

20 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey!

Thanks for the great feedback. We’re glad to hear you value the transparency and overall experience on the platform.

We appreciate you taking the time to share this.

— CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I love this csgo opening site

I love this csgo opening site, its really good i like it

14 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi,

Thanks a lot for the 5 stars — really glad you’re enjoying the site!

Appreciate you taking the time to share this.

— CSGORoll Team

Rated 5 out of 5 stars

Best website alive

This is one of the best websites on the web. We all know gambling is not good but on this website you get hope. It´s very fair and good CASES! Go have fun and the support and mods AMAZING
by deknaschtert

12 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Karim!

Thanks a lot for the kind words! We’re glad you’re enjoying the platform and noticing the improvements with each update. We’re constantly working on adding new features and refining the experience, so it’s great to hear that the progress is being felt.

We really appreciate you playing with us and taking the time to leave a review.

— CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Friendly support

Friendly support and the site in general is very well designed.

9 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Lucky,

Thanks for the great feedback — glad to hear you’ve had a good experience with support and that you like the design of the site.

Appreciate you taking the time to share this.

— CSGORoll Team

Rated 5 out of 5 stars

quick and amazing service

quick and amazing service

had an issue verifying my account, messaged the support and it turns out they just flagged me as my twin brother lol.
Was fixed in less than 5 minutes

7 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Devean,

Appreciate the kind words — glad the team was able to sort that out quickly!

Happy to hear everything got resolved smoothly, and thanks for taking the time to share your experience.

— CSGORoll Team

Rated 5 out of 5 stars

Literally might be the most fun case…

Literally might be the most fun case opening sites out here, with fast withdraws and instant cs2 skin deposits. I recommend it to everyone !

6 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Hakan,

Really appreciate that — great to hear you’re having fun and everything has been smooth for you.

Thanks a lot for the recommendation and for being part of CSGORoll!

— CSGORoll Team

Rated 5 out of 5 stars

Finally support that feels like talking…

Finally support that feels like talking to human not robot, big up for Mario. Thank you so much.

2 April 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Arman!

Thank you for your positive review! We're happy to hear you were able to sort out the issue with our Support staff!

Best Regards,
The CSGORoll Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look