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CSGORoll Reviews 2,624

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 336 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with recent updates, feeling that these changes have ruined the user experience and made the platform less rewarding. They frequently reported that the website's performance is poor, with issues like lag, freezing, and general unreliability, making gameplay unenjoyable. People also felt that the new reward system was a major downgrade, effectively erasing their progress and making it harder to earn rewards. Many believe the company has shown a lack of transparency and has not addressed existing problems, leading to a loss of trust among long-term users. However, some customers also noted positive aspects, such as helpful customer service and a well-designed interface with good features. A few other people also felt that the site offers versatility with various games and withdrawal options, making it enjoyable and easier to use compared to other platforms.

What people talk about most

Website

Clients share negative opinions on the website, with many reviewers expressing dissatisfaction and calling it... See more

User experience

People report ambiguous experiences with user experience, with some customers finding the site easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the fast, friendly, and helpful... See more

Product

Customers consistently express disappointment with the product, particularly regarding significant nerfs to... See more

Upgrade

Reviewers express widespread dissatisfaction with recent upgrades, with many feeling that the update has... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!

Company replied

Rated 1 out of 5 stars

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more

Company replied

Rated 1 out of 5 stars

CSGORoll has become a huge disappointment. The recent changes to daily rewards and the overall platform overhaul are a mess. It feels like they pushed an unfinished update with sloppy design choices a... See more

Company replied

Rated 1 out of 5 stars

Owner called the most loyal players LEECHERS for wanting the daily rewards which how they initially gained such a big player count. I spent over 30k on this site and would withdraw here and there but... See more


Company details

  1. Events & Entertainment

Written by the company

CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

TERRIBLE SITE RUN AWAY SCAM

TERRIBLE SITE RUN AWAY
They emptied my entire inventory without me knowing and didn't even compensate me coins on the website.

12 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Sam

Thank you for your review. We're sorry to hear you had a negative experience using our platform.

Unfortunately you haven't provided any further information for us to look into. Please reach directly out to our 24/7 Support Team using the live chat option and we will be happy to investigate what has happened.

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

The new update ruined the whole site

0.05% cashback and they completely destroyed the daily rewards. Now you have to level up every 30 days just to get one box. I used to get eight per day — now it’s not worth playing or depositing on the site at all.
They also promised crypto withdrawals, but there’s nothing to be seen. Nothing works the way it should anymore.

The new system basically forces players to “prestige” and then spend ridiculous amounts of money just to climb back to the level they already had. It doesn’t feel player-friendly anymore — it just feels like a way to squeeze money out of users.

I recommend staying away from the site and playing anywhere else. Stay away.

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Chochet

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

New update ruined what csgo roll had on…

New update ruined what csgo roll had on its competitors

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Tdog

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Unreliable horrible system

The site isn't reliable and they make horrible updates/systems that only makes things worse for us costumers. The system they had 3 years ago was perfect and everyone was satisfied!

The community just wants the same value of rewards as before from 3 years ago, also if you want more costumers just revert back to the old good system and increase xp per coin for pvp battles!! it is that simple and stop milking the costumers.

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Meero

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

POOR DECISION MAKING

Your company claims to “help” and “listen to the community,” but this latest update shows how little you actually listen.

Nobody — and I mean nobody — asked for this. All you had to do was release higher levels. Instead, you changed the ranking system, reworked the rewards, and added features nobody cared about.

The XP rework wasn’t necessary. The dailies absolutely did not need yet another nerf.
Dailies are the main reason many players return. Not everyone has enough balance to play all the time, but they log in, claim their dailies, and maybe deposit a little. This update is going to push a lot of people away from depositing anything beyond maybe buying a skin.

When you removed the XP progression system for weekly targets, you listened — but at the same time, you nerfed dailies. Now you pretend to “improve” things while nerfing them again, by roughly 30%. And somehow you expect people to keep depositing when there are sites with lower house edges and better rewards?

Wake up.
CSGOROLL used to be my favourite site, but this chain of bad decisions is driving people away. Give it 30 days — if you don’t revert this change, you’ll see the drop in activity for yourselves.

And please, invest some of your millions into better hosting. The site was laggy even before this update, and now it’s worse.

The community just wants you to genuinely listen for once. This update might be great for whales who drop thousands per session, but I’d rather see thousands of players spending a hundred than a handful spending thousands.

Fix this — seriously.

19 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Ronnie

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Rewards were vastly ruined

Rewards were vastly ruined, was getting 100 expected value in coins per day, after new update now it is a expected value of 7 per day, what a joke.

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello JS

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Zero transparency between management…

Zero transparency between management and userbase, even going so far as to call its players “leeches”. Some of highest house edge in the industry, and with this new update, some of the worst rewards. This reward change came basically out of nowhere, effectively deleting any progress that users have made through the years.

18 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Disgruntled

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

CSGORugPull

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked as is also worse than ever). No transparency in this modern day only greed and animosity towards the people who made it a million dollar site to begin with. ive wagered 800k and only received 20k in daily free not even all withdrawn yet they call us LEECHERS to their system lmao

17 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Shots

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

very bad update

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Nameje

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

Worst update ever

Update is a big loss for everyone. Some people now need to wager around fifty thousand euros just to earn about 2 coins per day. Why change something when no one is asking for it? The update made the whole site laggy and much harder to profit from. This update is definitely not in the users’ favor." Stay away from this site.

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Modestashh

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

You cannot withdraw in crypto or so and…

You cannot withdraw in crypto or so and now they even removed dailies. Better stay at other gambling sites with better rewards 👌

19 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Ship!

Thank you for your review. To clarify you can now redeem crypto by using the on-site currency Chips, however Coins cannot be redeemed for crypto. Regarding the Daily Rewards, they haven't been removed, only reworked to be more consistent and benefit the active playerbase.

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

The new update.

18 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Hans!

Thank you for your review.

Unfortunately you haven't provided any further information or context surrounding it. Please reach out to our 24/7 Support team and we will be happy to assist you with whatever issue you are facing.

Best Regards,
The CSGORoll Team

Rated 1 out of 5 stars

Update destroyed all people

Site is full of laggy. I placed 5 bets on crash and only 2 was counted. The last 3 bets cant be placed because of the lag probably. But The crash was going big. Never come back here.
The site it was more good before last update. The new update is only for The site. They ripped all people levels, dailys from 5 coins for me now its 0.3, and if i want to descend from lv 35 per exemple i will get only 1.3 coins and i turn back to lv. 1. Csgoroll going down slowly.

20 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hello Alex

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

New update

New update
Legit just listen to the community for once..Now is the time to hear us, remove the key feature and increase the exp per coin and you got one of the best update you have ever released...For now 1 star

20 November 2025
Unprompted review
Rated 1 out of 5 stars

CSGOROLL is a DEAD

CSGOROLL is a scums site, whose goal is to suck as much money from people as possible. They even made their reward system over 15x times worse, than before. It’s just a spit to their users face. And ofc, more money for them, as I said - money suckers. Nothing more. And I believe they have biggest house edge from all CSGO sites. Btw they can’t even invest a little amount of money from their scammed money to the site, to it work properly. Always lagging, always new bugs and so on… And it’s going not for month, not for couple of months, but for years. That shows how bad they are. Don’t play here

19 November 2025
Unprompted review
Rated 1 out of 5 stars

They destroyed the site

They destroyed the site. This is the end of the humanity.

19 November 2025
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Robin

Thank you for taking the time to share your thoughts. We’re sorry to hear you feel this way about the recent changes. Your feedback is noted, and we’re continuing to review updates to ensure the platform remains clear and consistent for everyone.

If you’ve experienced any issues or believe something needs to be checked, please feel free to reach out to our support team. They’ll be happy to look into your concerns or report anything that needs attention.

Best regards,
CSGORoll Team

Rated 1 out of 5 stars

AVOID THIS SITE

After all the newest updates, this site is not even worth visiting.Lags, rewards are gone, nothing works anymore.
the good old times are gone.
AVOID THIS SITE AT ANY COST

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Sudden massive changes

It would be nice if this company would ask the community what they wanted before they make an update, otherwise, we have what just happened now. An update that majority of the community hates, and now will damage the sites revenue for a long time.

19 November 2025
Unprompted review

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