Haven't had any major issues on this website, both withdrawls and deposits were processed fast and without hassle. The rewards system is quite generous as well if you play.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello csgogem i did a purchase Yesterday of 10 coins and have not got my 10 coins and its saying manual hold and my money has been taken from my card, pls respond so I Can get my coins.. I would like... See more
Company replied
Amanda was by far the most supportive, engaging, and helpfully prompt yet sincere support staff I've worked with so far. Super reassuring even when I ended up being at fault as per the root of my is... See more
Company replied
To be honest, we are talking about a gambling site at the end of the day so its always a risk if youre having fun adult entertainment. That being said have had not just tons of fun but some MASSIVE wi... See more
Company replied
Company details
Written by the company
GSGOGem is the best way to upgrade your CS:GO skins. Choose from preset multipliers or go for a custom item!
Contact info
Voukourestiou 25, 3045, Limassol, Cyprus
- support@csgogem.com
- csgogem.com
3.5
Average
284 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nek the goat!
19 April 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear Nek took great care of you, we’ll pass that on.
- Gary
Quick help
Quick help, 4 stars because I still need my item. I would give 5 if I had it instant. But good service
16 April 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear our team could help quickly, we understand the wait can be frustrating, and we appreciate your patience.
- Gary
amazing person
15 April 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you had a great experience, we appreciate it 😊
- Gary
Total scam site chance to win is 0 chance
Total scam site chance to win is 0,000000000000000000000000000000000011111111 I done 76 case battle lose 56 times and won only fk 20 times?? They want only your money, they don't let u win anything!! RUN FROM THIS SITE!
4 April 2026
Unprompted review
Reply from CSGOGem
Hello,
We’re sorry to hear about your experience. Please note that outcomes on CSGOGem are not manipulated, all battles operate under a provably fair system, where each result is random and independently verifiable using public seeds and hashes.
We understand that extended losing streaks can be frustrating, but they can occur due to natural variance and do not indicate unfair or altered odds.
If you’d like help reviewing your battle history or verifying specific rounds, please reach out to our live-chat support, and our team will gladly assist you.
- Gary
Very good staff
Very good staff. Good professionalism and rapidity im happy with their performance
31 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you’re happy with our team’s professionalism and speed, we appreciate it 😊
- Gary
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you had a great experience with our support, we appreciate it 😊
- Gary
You can only win back your losses if…
You can only win back your losses if you put in $500 total you will only ever win as much as that back. Has site owners create fake battles that win big to make it seem profitable.
27 March 2026
Unprompted review
Reply from CSGOGem
Hello,
We’re sorry to hear that you feel this way. Please note that outcomes on CSGOGem are not influenced by deposits or past losses, all games operate under a provably fair system, where every result is generated independently and can be verified.
We also do not create or manipulate battles, all results are determined by the same transparent system for every user.
If you’d like help reviewing specific battles or verifying results, please reach out to our live-chat support, and our team will gladly assist you.
- Gary
Insane UI/UX, Instant Withdraws
Insane UI/UX, probably the best in the scene.
Its lacking a bit on more gamemodes but i guess thats okay.
Instant Withdraws and Deposit!
Support helps very quick as well, if you play, play on here!
27 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your awesome review! We’re really glad to hear you’re enjoying the UI/UX, fast transactions, and support, and we appreciate the feedback on adding more gamemodes 😊
- Gary
Great and quick support.
27 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear our support was great and quick 😊
- Gary
nice support
24 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you had a nice experience with our support.
- Gary
Instant withdraw instant support
19 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you had instant withdrawals and support, we appreciate it
- Gary
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear our team was quick and helpful, we appreciate it.
- Gary
Great site and great support !
17 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you’re enjoying the site and our support, we appreciate it 😊
- Gary
Best site 4 CS gamble
14 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you’re enjoying the site, we appreciate it 😊
- Gary
fast and friendly
13 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear our team was fast and friendly 😊
- Gary
I had an issue with withdrawing
I had an issue with withdrawing, i contacted support and the issue was sorted in legit 30 seconds. Really impresed.
13 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear our team could sort everything out so quickly, we appreciate it 😊
- Gary
great site with greate battles good…
great site with greate battles good withdrawls and super good and fast customer support
9 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you’re enjoying the battles, smooth withdrawals, and our fast support, we appreciate it.
- Gary
Completed KYC. Got banned with no explanation
Just like many other people leaving a review, my withdrawal was on hold, my KYC was submitted and accepted by sum up, but upon entering back into the site they said I "Failed" and proceeded to ban my account completely without any explanation. Please do NOT waste your precious time and money on this website, its for a sure a quick money scheme and abusing their powers as a Private Limited Company.
7 March 2026
Unprompted review
Reply from CSGOGem
Hello,
We’re sorry to hear about your experience. Please note that KYC approval from our verification provider and final compliance approval on the platform are separate steps. In some cases, additional internal checks may still lead to a restriction if the verification cannot be fully validated according to our policies.
These decisions are not related to withdrawals or winnings, and when verification cannot be completed, the account must be restricted in line with our compliance requirements.
If you’d like us to review your case and confirm the details, please reach out to our live-chat support, and our team will be happy to assist.
- Gary
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear you’re enjoying the site and our support, we appreciate the love.
- Gary
fast responses and helpful information
fast responses and helpful information
7 March 2026
Unprompted review
Reply from CSGOGem
Hey,
Thanks for your review! Glad to hear our team provided fast responses and helpful information.
- Gary
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