Crystal Sensations Reviews 

204
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've been working with Crystal Sensations for over 10 years. Their quality and customer service has always been excellent. Miles, Jerome and anyone I've ever worked with on a project always went abov... See more

Company replied

Rated 5 out of 5 stars

We had an extremely urgent request and Jerome and his team were able to make it happen. He made us feel like he was there to help get the job done to our customers satisfaction no matter what it take... See more

Rated 5 out of 5 stars

I have worked with Jerome at Crystal Sensations and he is amazing to work with. Prompt responses, knowledgeable, answers all my questions. He really cares about creating relationships and his custom... See more

Company replied

Rated 5 out of 5 stars

This is the 5th year that Crystal Sensations has created the Canadian Jazz Master Award for us to give to our honourees. Every award is beautifully and carefully crafted. The process of ordering and d... See more

Company details

  1. Corporate Gift Supplier
  2. Trophy Shop

Written by the company

For over 25 years, Crystal Sensations has been a trailblazer in the recognition and awards industry, infusing every award we produce with an exquisite touch of distinction, class, and beauty. With over 10,000 custom designs and clients in 38+ industries spanning the globe, Crystal Sensations is the preferred choice for corporations seeking the finest awards. Our vision begins with a dedication to quality when it comes to every single item we produce. Our painstaking attention to detail is matched with a vision to not only exceed industry expectations, but to establish them. Our talented team of designers and artisans take incredible pride in their work, which is reflected in the happiness of our worldwide client base. The value of choosing Crystal Sensations speaks for itself, especially when it comes to quality. Not only do we offer competitive pricing in the industry, but we reinforce it with an unsurpassed standard of quality. Your order will arrive looking sensational, every single time, and we go above and beyond the standard to ensure that your recipients feel honored.


Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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4.9

All reviews

(204)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing job!!

Amazing job!!! Beautiful crystals. 3d portrait turned out terrific! Excellent customer service. Canadian. Pricey but comparable to competition considering product.

20 February 2026
Rated 5 out of 5 stars

good business, website easy to navigate, friendly and helpful staff

I was surprised that the business didn't have any low reviews, but I get it now. The website is very helpful in helping you choose a picture, positioning it, and giving you a preview. They took longer than the deadline they gave me for the project, but I emailed them and they were able to finish it by the time I needed it. The staff at the pickup location were friendly, set it up for me to check it before I left. The fimished product is absolutely amazing. I just wish the light under the carving had a place for the crystal to fit in so it doesn't move around/fall, and it would be awesome if it could be battery operated, so it can be placed anywhere.

28 August 2025
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Reply from Crystal Sensations

Thank you for the feedback, Vania, it is appreciated. We are pleased that you are amazed by the finished crystal.

Rated 5 out of 5 stars

I worked with Crystal Sensations on a custom engraving project

I worked with Crystal Sensations on a custom engraving order for my daughter's wedding. The engraved glasses they did for me are absolutely beautiful and exactly what I had hoped for!!!!!!
The customer service and sales teams ( specifically Hardeep) were amazing. They responded to all my questions promptly and provided all the information I requested. They were so very helpful throughout the process and kept me up to date with timing and shipping details. It was a pleasure working with them and I appreciated all their help and professionalism. I would highly recommend using Crystal Sensations for your engraving needs.

29 July 2025
Rated 5 out of 5 stars

Excellent service & communication!

Miles & Jerome were amazingly accommodating for an unintended last minute order. I really appreciate them going above & beyond!
The end products are beautiful!
I'm very happy with my experience & would highly recommend.

10 June 2025
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Reply from Crystal Sensations

It is always a pleasure, and privilege, to be able to help clients with their needs. It is very rewarding to know that they are very pleased with our products and services.

Rated 5 out of 5 stars

Great to work with!

Good experience. Easy to work with on design and execution. The end product is beautiful and always evokes a "that's so cool" every time it's seen. I have done business with them twice now.

20 May 2025
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Reply from Crystal Sensations

Thank you so much Chris. We are pleased to hear you are happy with what we have provided to you.

Rated 5 out of 5 stars

Would highly recommend this amazing service.

Just wanted to say that it was truly amazing service I had received from Hardeep and that the product came out amazingly. Also a huge thanks to Hardeep for taking the time to have a sit down with me and explain the differences between the different designs/shapes.

7 April 2025
Rated 5 out of 5 stars

Awesome service

Awesome service; crystal looks amazing.

20 December 2024
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Reply from Crystal Sensations

Thank you so much for the feedback. We rely on our customer feedback to let us know how we are doing.

Rated 5 out of 5 stars

Super responsive company!

Super responsive company!

Great attention to detail, creative, coupled with superb customer service. Who could ask for more? Always return each year for our annual awards as Miles and the team always do such a wonderful job.

13 December 2024
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Reply from Crystal Sensations

We are always grateful to have the opportunity to provide great products and wonderful service to our clients. It is gratifying knowing it is well appreciated.

Rated 5 out of 5 stars

Exceptional Engraving, products and service.

Crystal Sensations consistently delivers exceptional engraving, lasering, and printing services. Their glass and crystal items are of outstanding quality. The engraving detail, especially their ability to capture small, intricate designs, is unparalleled compared to other companies. Regardless of the project's demands, Miles and his team always deliver remarkable results.

13 December 2024
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Reply from Crystal Sensations

Always a pleasure Tammy. On behalf of our entire ZingTeam, it is a pleasure going above and beyond for you, a very long term, loyal client.

Rated 5 out of 5 stars

Quick turnaround on order

Quick turnaround on order. Received order quickly and accurately.

7 November 2024
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Reply from Crystal Sensations

With pleasure, Dolan. We look forward to another 18 years of working with you and your family.

Rated 5 out of 5 stars

Always great advice and guidance when…

Always great advice and guidance when choosing an award. Never have to worry about meeting delivery date.

24 October 2024
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Reply from Crystal Sensations

Thanks for the opportunity, Paul. Always a pleasure working with you.

Rated 5 out of 5 stars

Professionalism and quickness of…

Professionalism and quickness of getting the job done accurately.

12 September 2024
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Reply from Crystal Sensations

Thank you for the feedback. Being on top of our game is always a priority with our clients.

Rated 5 out of 5 stars

Perfect Quality

Awesome, I love my order. Our photo wasn’t 3 dimensions, but the result was perfect. I thank Cristal Sensations.

23 August 2024
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Reply from Crystal Sensations

It is always a pleasure to help Hamid.

Rated 5 out of 5 stars

AMAZING Experience!

AMAZING Experience!!

Thank you!! The awards look great! and arrived so FAST!

12 June 2024
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Reply from Crystal Sensations

We are always pleased to know our clients are very satisfied with our work, and service. Our goal is to perform in such a manner that clients come back again and again. And they do!! Thank you for the kind words.

Rated 5 out of 5 stars

Quality and excellent service!

Miles and the team at Crystal Sensations are excellent to work with and they produce beautiful awards which we know our Members are proud to have on display.

29 May 2024
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Reply from Crystal Sensations

Our talented production and design staff ensure that all of the awards which we produce are completed with the utmost attention to detail. Our clients are thrilled with their orders and come back year after year for their events.

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