Crystal Casino | 250% up to €2000 + 200 FS Reviews

•

2.3

Casino

Write a review Visit website

Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Crystal Casino offers a polished and exciting online gaming experience designed for players who enjoy variety and entertainment. Discover a wide selection of popular slots, live casino games, classic table favorites, and thrilling jackpot titles. With its sleek design, easy navigation, and smooth gameplay, Crystal Casino makes every gaming session simple and enjoyable. Explore new releases, discover your favorite games, and experience the sparkling atmosphere of Crystal Casino.

Contact info

France
crystalnova.cloud

You should know

2.3

Poor

21 reviews

5-star

4-star

3-star

2-star

1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Aphrodite 🏅 N°1 en France

du-bist-gut-genug.top

2.4

(74)

Vegasking Casino

vegasking.store

4.2

(7)

Meilleur casino en ligne

casinofive.site

4.2

(6)

PlayFina 🏆 Le Meilleur Choix

vasurmadzya.top

2.1

(19)

Smash Casino 🔥 Offres variées et retraits rapides

smash-fr4.club

2.6

(4)

Slotrush Casino 💫 Bonus généreux et paiements fluides

slotrush-fr4.casino

2.6

(4)

2.3

All reviews

(21)

45 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

A day ago

Support told me Starburst contributed…

Support told me Starburst contributed to wagering. The progress bar barely moved after 40 minutes, then the terms page said that game counts as 5%. That is where the irritation started for me

9 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

13 hours ago

Dear Luana, we're sorry you received conflicting information about Starburst and its wagering contribution. We understand how frustrating it is to learn only afterward that the game contributed at a much lower rate. Wagering information should be consistent between support responses, the progress display, and the terms.

A day ago

14 March

14 March, I tried to withdraw 110

The cashier showed one minimum first, then the final screen changed it

That is a messy place to discover a new rule

The issue stayed unresolved in the history

6 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

13 hours ago

Dear Jeremy, we're sorry that the withdrawal minimum changed between the cashier and the final step. We understand how frustrating it is to discover an important condition only after beginning a withdrawal. Minimum requirements should be displayed consistently and clearly throughout the process.

A day ago

Uploaded my card screenshot on shortly…

Uploaded my card screenshot on shortly after midnight. The profile kept saying pending, but support asked for the identical file again through live chat. The detail mattered because the balance had changed.

7 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

13 hours ago

Dear Steven, we're sorry for the confusion during the verification process. We understand how frustrating it must have been to see your document remain pending and then be asked to submit the same file again. Verification requests and account status should be clear and consistent, especially when your balance is involved. Thank you for bringing this to our attention.

A day ago

I've found the platform easy to use…

I've found the platform easy to use even without much previous experience with online casino sites.

9 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

13 hours ago

Dear Elizabeth, thank you for your positive feedback. We're glad you found the platform straightforward and easy to use, even without much previous experience with online casino sites. We appreciate you sharing your experience.

2 days ago

The daily rewards are a nice touch and…

The daily rewards are a nice touch and give me another reason to check in regularly.

9 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

2 days ago

Dear Charles,
Thank you for your feedback. We're pleased that you're enjoying the daily rewards and that they've added something extra to your experience.

2 days ago

Cashing out has been both easy and…

Cashing out has been both easy and quick, while the games themselves are entertaining and have actually given me some decent wins.

9 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

2 days ago

Dear Ella,
Thank you for your review. We're delighted to hear that cashing out has been quick and straightforward and that you've been enjoying the games. We appreciate your positive feedback.

2 days ago

The redemption speed is one of the…

The redemption speed is one of the strongest parts of the platform, and the larger bonuses are a nice extra.

8 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

2 days ago

Dear James,
Thank you for sharing your experience. We're pleased that you've been satisfied with the redemption speed and have enjoyed the bonuses available on the platform.

3 days ago

The platform offers an amazing user…

The platform offers an amazing user experience with a modern interface, excellent performance, and customer support that consistently delivers high-quality assistance.

7 August 2026

Unprompted review

Reply from Crystal Casino | 250% up to €2000 + 200 FS

2 days ago

Dear Joshua,
Thank you for your kind review. We're delighted that you've been enjoying the modern interface, reliable performance, and assistance from our customer support team. We appreciate your feedback.

Show reviews in all languages. (21 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look