CryptoWallet.com Reviews 47

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Grat place to buy BTC and USDT with a range of payment options including credit card and debit cards. Makes it easier to buy and sell crypto instantly. The crypto card is what I'm excited about so... See more

Rated 1 out of 5 stars

On January 31st, I sent all my Bitcoin to cryptowallet.com to get my Bitcoin into my euro account. One day later, while I was waiting for my money to arrive in my account, they suspended my account... See more

Company replied

Rated 1 out of 5 stars

I have a small amount of funds in crypto wallet, and I have decided to close the account as my plans have changed. I have been trying to withdraw since the 25/12/2023. They are the most exp... See more

Company replied

Rated 5 out of 5 stars

I hope this message finds you well. I wanted to take a moment to share my feedback and thoughts about crypto cards and my experience with CryptoWallet.com. I believe that constructive feedback can c... See more

Company replied

You should know

2.7

Poor

TrustScore 2.5 out of 5

47 reviews

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Rated 1 out of 5 stars

The success manager who went by the…

The success manager who went by the name MAX MILLER was trying to get me to take out a loan to open a "savings" account, but he stopped calling me all together and didn't return my calls or messages. I regret being so gullible until I read some online reviews about how Largo Lane LP handled them successfully.

9 February 2026
Unprompted review
Rated 3 out of 5 stars

𝗔𝗿𝗲 𝘆𝗼𝘂 𝗹𝗶𝗸𝗲 𝗺𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝘄𝗵𝗲𝗿𝗲 𝘁𝗼 𝗴𝗿𝗼𝘄 𝘆𝗽𝘂𝗿 𝗰𝗿𝘆𝗽𝘁𝗼 𝗽𝗮𝘀𝘀𝗶𝘃𝗲𝗹𝘆?

𝙅𝙪𝙨𝙩 𝙡𝙞𝙠𝙚 𝙢𝙚 𝙖𝙧𝙚 𝙮𝙤𝙪 𝙩𝙞𝙧𝙚𝙙 𝙤𝙛 𝙨𝙥𝙚𝙣𝙙𝙞𝙣𝙜 𝙝𝙤𝙪𝙧𝙨 𝙢𝙤𝙣𝙞𝙩𝙤𝙧𝙞𝙣𝙜 𝙘𝙝𝙖𝙩?
𝘼𝙧𝙚 𝙮𝙤𝙪 𝙩𝙞𝙧𝙚𝙙 𝙤𝙛 𝙡𝙤𝙤𝙨𝙞𝙣𝙜 𝙢𝙤𝙣𝙚𝙮 𝙩𝙤 𝙩𝙧𝙖𝙙𝙚𝙨.
𝘼𝙧𝙚 𝙮𝙤𝙪 𝙩𝙞𝙧𝙚𝙙 𝙤𝙛 𝙣𝙤𝙣𝙚 𝙧𝙚𝙨𝙥𝙤𝙣𝙨𝙞𝙫𝙚 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙨𝙪𝙥𝙥𝙤𝙧𝙩.
𝙏𝙝𝙚𝙨𝙚 𝙬𝙚𝙧𝙚 𝙢𝙮 𝙛𝙧𝙖𝙪𝙨𝙩𝙧𝙖𝙩𝙞𝙤𝙣𝙨 𝙗𝙚𝙛𝙤𝙧𝙚 𝙞 𝙙𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙚𝙙 𝙃𝙤𝙪𝙨𝙚 𝙈𝙞𝙣𝙞𝙣𝙜 𝙄𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢 𝙖𝙣𝙙 𝙚𝙫𝙚𝙧𝙮𝙩𝙝𝙞𝙣𝙜 𝙘𝙝𝙖𝙣𝙜𝙚𝙙 𝙛𝙤𝙧 𝙜𝙤𝙤𝙙.

𝙄 𝙬𝙖𝙨 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙬𝙖𝙮𝙨 𝙩𝙤 𝙜𝙧𝙤𝙬 𝙢𝙮 𝙘𝙧𝙮𝙥𝙩𝙤 𝙥𝙖𝙨𝙨𝙞𝙫𝙚𝙡𝙮 𝙬𝙝𝙚𝙣 𝙞 𝙨𝙩𝙪𝙢𝙗𝙡𝙚𝙙 𝙪𝙥𝙤𝙣 𝙩𝙝𝙞𝙨 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢.

𝙬𝙝𝙖𝙩 𝙞 𝙡𝙞𝙠𝙚 𝙢𝙤𝙨𝙩 𝙞𝙨 𝙩𝙝𝙚 𝙩𝙤𝙩𝙖𝙡 𝙝𝙖𝙣𝙙𝙨 𝙤𝙛𝙛 𝙞𝙣𝙫𝙚𝙨𝙩𝙢𝙚𝙣𝙩 𝙤𝙥𝙩𝙞𝙤𝙣𝙨.

𝙔𝙚𝙨, 𝙩𝙝𝙚𝙧𝙚 𝙖𝙧𝙚 𝙧𝙞𝙨𝙠, 𝙗𝙪𝙩 𝙨𝙤 𝙖𝙧𝙚 𝙩𝙝𝙚 𝙧𝙚𝙬𝙖𝙧𝙙𝙨, 𝙚𝙨𝙥𝙚𝙘𝙞𝙖𝙡𝙡𝙮 𝙩𝙝𝙤𝙨𝙚 𝙬𝙝𝙤 𝙝𝙖𝙨 𝙥𝙖𝙩𝙞𝙚𝙣𝙘𝙚 𝙖𝙣𝙙 𝙨𝙩𝙖𝙮 𝙤𝙣 𝙩𝙝𝙚 𝙘𝙤𝙪𝙧𝙨𝙚 𝙡𝙞𝙠𝙚 𝙢𝙚

7 July 2025
Unprompted review
Rated 1 out of 5 stars

I am waiting for my xrp cryptowallet…

I am waiting for my xrp cryptowallet are holding, since their shutdown in operations, they say I must agree to certain things, such as a discharge fee,which they do not declare, therefore they may take all holdings as a fee the way the legaals are written,,, I did not agree.

They accused me of going against money laundering laws, however that's not the case as my funds and ID are verified.

They want to squiggle out of not forwarding my assets, but we are going after them, no matter what. I do believe some players in the firm have been arrested already, or have already run, the firm is shut down and people are manoeuvring to get their assets back.

2 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SITE

I diposited some crypto into a wallet at crypto wallet.com but I never got my crypto so I got scammed. DO NOT USE THIS SITE. You will not get your money back

23 August 2024
Unprompted review
Rated 1 out of 5 stars

I sent 100$ to wallet and got nothing

I sent 100$ to my newly made crypto wallet and it didn't even appear there. I've been trying to contact support, but without any success.... I can't even log in to my account anymore. Their info email doesn't even accept replies. THIS IS A SCAM, avoid it at all cost.

Edit: I got that on my btc wallet, and send it to another, but still waiting... Its already 2 days

Edit 2: I am still waiting, because they are really unable to reply to my emails and messages, don't have the btc still

Edit 3: After 5 business days of nonstop trying to communicate and spamming them with requests, I finally got the bitcoin...

23 September 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, I bought xrp's from them and now I can't widhraw them or swap them, I just can't do anything with it... Unbelievable...

10 June 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!!!!!!!

All fine in the beginning until i send 500 usdt from an other wallet. When i try to login now its says my account is blocked and no response from the support.
Dont go on the site.

26 March 2024
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Our records indicate that our customer support team responded to your query promptly and resolved the issue within 24 hours. Please understand that in certain cases involving transactions from high-risk wallets, our system may trigger account security measures as a precaution.

We appreciate your understanding and patience throughout this process. If you have any further questions or require additional assistance, please don't hesitate to reach out directly to our support team.

Best regards,

CryptoWallet Customer Support Team

Rated 5 out of 5 stars

Lovely customer support

Sent some USDC and unfortunately my cryptowallet account did not receive it as the platform does not support USDC yet, however customer support helped me to retrieve my funds and get me back on track.

18 January 2024
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Reenika,

Thank you for sharing your experience! We apologize for any inconvenience you encountered with the USDC transfer. Our team is constantly working to enhance our platform and expand our supported cryptocurrencies.

We're glad to hear that our customer support team was able to assist you promptly and efficiently in retrieving your funds. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your understanding and support.

Warm regards,

CryptoWallet Team

Rated 1 out of 5 stars

Don't lose your Money

On January 31st, I sent all my Bitcoin to cryptowallet.com to get my Bitcoin into my euro account. One day later, while I was waiting for my money to arrive in my account, they suspended my account without any explanation or even sending an e-mail.
And they did this without even sending an e-mail. Customer services do not even respond except for automatic e-mails.
They don't even answer emails. I think all the comments made about them are fake.
You cannot find an interlocutor. I definitely do not recommend using this site.

31 January 2024
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Andaç,

We apologize for any inconvenience you experienced regarding the temporary suspension of your account. We are glad to inform you that your case has been resolved, and your funds have been refunded.

Please understand that account suspensions can occur for compliance reasons, as we are obligated to adhere strictly to Anti-Money Laundering (AML) and counter-terrorism financing regulations. These measures are in place to ensure the safety and security of all our users and to maintain compliance with global financial standards.

Regarding your communication with our customer support team, we assure you that our team has been actively engaged with you since the moment you contacted us. We take great pride in our commitment to addressing customer inquiries promptly and professionally. We are continuously working to improve our processes to better serve our customers.

It is important to note that all reviews on our platform are authentic and verified by Trustpilot. We value the feedback provided by our users, whether positive or negative, as it helps us to identify areas for improvement and to enhance the overall customer experience.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding and patience throughout this process.

If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, who will be happy to assist you.

Best regards,

CryptoWallet Team

Rated 5 out of 5 stars

Buy Crypto Fast (with credit/debit card)

I recently baught some USDT with my credit card and it was processed quicly. I had the option to store it on my cryptowallet.com account or trasnfer to any desired wallet.

Fees are bit high, but I think because the plarform is a new. Hopefuly it would be much cheaper in the future.

The minimum amount of crypto you can buy or sell are a bit high (125 EUR). Since the fees are already high, users should buy and sell lower amounts.

I am eagerly waiting for the launch of the cypto card so that I can send money cryptos more easily. Hopfully the card would feaute the transcation fees as promoted (1% only with no hidden fees)

20 January 2024
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Mo,

Thank you for taking the time to share your experience with us. We're thrilled to hear that your recent purchase of USDT with your credit card was processed quickly, and that you appreciated the flexibility.

We understand your concern about the fees being a bit high. We are continuously working to enhance our services, and your feedback plays a crucial role in shaping our future developments. Rest assured, we are actively exploring ways to make the fees more competitive, and we hope to offer more cost-effective solutions in the future.

Regarding the minimum amounts for buying or selling crypto, we appreciate your input. We are reviewing our thresholds to ensure a more inclusive and user-friendly experience, especially considering the feedback on fees.

We share your enthusiasm for the upcoming launch of the crypto card, and we want to assure you that we are committed to delivering on our promises.

Thank you again for choosing cryptowallet.com, and we look forward to serving you even better in the future.

Best regards,

CryptoWallet Team

Rated 1 out of 5 stars

Cannot Withdraw my Funds

I have a small amount of funds in crypto wallet, and I have decided to close the account as my plans have changed.

I have been trying to withdraw since the 25/12/2023.

They are the most expensive platform to charge for a withdrawal $27 USD, when other platforms charge only charge $1

I wouldn't mind paying such a high fee, however, the Customer Service is below satisfactory standards and you have to case up requests.

Today is day 19 trying to withdraw my money.

25 December 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Adam,

We appreciate your feedback and apologize for any inconvenience you experienced during your withdrawal process. We understand the frustration caused by the delay.

We're pleased to inform you that your case has been resolved, and your refund has been issued. We sincerely apologize for the delay and any inconvenience this may have caused. We are continuously working to improve our services, including customer support, to ensure a better experience for all our users.

Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards,

CryptoWallet

Rated 1 out of 5 stars

Not Easy-peasy at all

You can find more easy solutions in the sea of cryptoexchange platforms.

21 December 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Polina,

Thank you for sharing your feedback. We're sorry to hear about your experience, but we would like to clarify a few points for the benefit of other users.

Regarding your comment about the platform not being user-friendly, we understand that navigating through cryptocurrency exchanges can sometimes be challenging. However, we continuously strive to enhance our user interface to provide a smoother experience for all our customers. If you have specific suggestions on how we can improve, please feel free to share them with us at help@cryptowallet.app.

Additionally, we were unable to locate your email or account in our system, and it appears that you haven't reached out to our support team directly. We encourage you to contact us at the provided email address so that we can address any issues or concerns you may have encountered. Our team is here to assist you and ensure that your experience with our platform meets your expectations.

Thank you for bringing this to our attention, and we look forward to the opportunity to assist you further.

Best regards,

CryptoWallet Customer Support Team

Rated 1 out of 5 stars

This is scam. Avoid it.

I have been a loyal customer on many crypto trading platforms for years. Yesterday, I registered with Cryptowallet and made a test transaction, only to find my money immediately frozen! Despite asking for support from their service center, I haven’t received any solution. Moreover, they lack 24/7 support and relevant information in their FAQ. This is the first time I’ve encountered such unacceptable conditions. If you want to avoid trouble, I suggest avoiding this service.

21 December 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear George,

We sincerely apologize for the inconvenience and frustration you've experienced. Your feedback is invaluable to us, and we've taken immediate action to address the issues you encountered.

Upon thorough investigation of your case, we've diligently resolved the matter concerning your frozen transaction. We understand the importance of prompt resolution and assure you that our customer support team is committed to providing efficient solutions for all our users.

We acknowledge the need for 24/7 support and comprehensive FAQ information. Rest assured, we're actively working on enhancing our support availability and our Knowledge Base is always available to provide clearer guidance to our users on our website.

Your loyalty to various crypto trading platforms speaks volumes, and we deeply regret failing to meet your expectations this time. We're dedicated to learning from this experience to ensure a smoother and more reliable service for you and all our users moving forward.

Should you have any further concerns or require assistance, please don't hesitate to reach out directly. Your satisfaction remains our top priority, and we won't consider the matter closed until it meets your complete satisfaction.

Thank you for bringing this to our attention and allowing us the opportunity to rectify the situation.

Warm regards,

Cryptowallet Team

Rated 5 out of 5 stars

is a best project

3 March 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Oleg,

Thank you for your support and kind words! We're delighted that you find our project the best. Your encouragement motivates us to keep striving for excellence.

If you ever need assistance or have suggestions, feel free to reach out. We appreciate you being a part of our journey!

Best regards,

Cryptowallet Team

Rated 5 out of 5 stars

I like this wallet a lot

28 November 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Luis,

Thank you for your support! We're thrilled to hear that you're enjoying our wallet.

If you have any questions or need assistance, please feel free to reach out. We're here to help!

Best regards,

CryptoWallet Team

Rated 5 out of 5 stars

Good application

28 November 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Vahid,

Thank you for your positive feedback on our CryptoWallet app!

We're glad you find it helpful. If you have any suggestions or need assistance, feel free to let us know. Your support means a lot!

Best regards,

CryptoWallet Team

Rated 5 out of 5 stars

Bullish For cryptowallet.com

27 November 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Andre,

It's fantastic to hear you're bullish about CryptoWallet.com! The crypto space is exciting, and we're thrilled to be a part of it. If you have any questions or need support navigating our platform, feel free to reach out. Here's to a great journey ahead with CryptoWallet.com!

Best regards,

CryptoWallet Team

Rated 5 out of 5 stars

Nice project

Nice project, just follow the journey and make a money

1 October 2023
Unprompted review
CryptoWallet.com logo

Reply from CryptoWallet.com

Dear Erhnns,

It's great to have you on board! Following our project's journey can be both exciting and rewarding. We're dedicated to making your experience worthwhile. Thank you for being a part of it!

Best regards,

CryptoWallet Team

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