A withdrawal was requested a day ago and has not been processed yet. I asked for explanations via chat and email and all they can say is security check. I have sent them everything they asked for and... See more
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See what reviewers are saying
Complete scam. Had a winning couple weeks and was asked to “verify” my account randomly. Woke up the next morning to a permanent ban and STOLEN all the money as I can’t get back into my account. Absol... See more
I would advise avoiding this bookie, their support team tried to cheat me out of a $100 free bet. I finished in the top 20 in the Crypto Cup and they declined to give me my prize. I eventua... See more
I definitely favor this casino over most as I find myself playing on here 80% of the time when I am playing love this caaino… But would be nice to get a random free spins bonus from time to time or so... See more
Company replied
You should know
2.3
Poor
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good website
1 March 2025
Unprompted review
I really enjoy playing on cryptorino
I really enjoy playing on cryptorino. They offer cashback and other rewards. They have a live chat for their customer service and respond almost immediately. I highly recommend using them.
25 February 2025
Unprompted review
Reply from Cryptorino
Hello Madlyn,
Thank you for your positive feedback, and of course for the five stars!
We are glad to hear that you have been able to experience all the best sides of Cryptorino - rewards and kind service.
If you do have any further feedback for us, possibly of other areas of the business, we would love to hear from you.
You can get in touch via our Support if you wish to do so.
Have a great weekend!
Scam Allert!!! Avoid at all costs!!!
This is a pure scam. I made a deposit, placed a few bets during a week and everything was ok until I clicked on a withdraw button. That's when the show begins. Account blocked, withdraw rejected. Sent every piece of information and documents they needed. Never got any reply. Account stays blocked. Money gone.
Avoid this scam website they will take your money and run away.
P.S. They reached me out about the review but still didn't reply to my emails.
21 February 2025
Unprompted review
Reply from Cryptorino
Hello,
Sorry to hear that your experience with us has not been the best.
Please note that such actions would not be taken unless there is a a severe breach of our Terms & Conditions, but we would have to confirm this through an investigation.
We have requested further information from you which would help us to locate your case.
Good Casino
Good Casino, great support, fast cash in and cashout. No complaints
23 February 2025
Unprompted review
Reply from Cryptorino
Hello,
Thank you for your positive feedback and for the five stars!
We are pleased to hear that your experience at Cryptorino has been so seamless, that is how we hope all our users get to experience our services.
If you have any further feedback for us however, please do let us know!
Good service, good platform
Happy with the games, deposit and payout. Everything worked as intended. Support was quick to help with the deposits.
21 February 2025
Unprompted review
Reply from Cryptorino
Hello Jan,
Great to hear that your experience has been pretty much seamless, and thank you for your kind review!
If you have any further feedback for us at any point in the future, you can get in touch via our wonderful Support.
Have a great weekend!
The odds of winning is slim to zero
The odds of winning is slim to zero, on slot games there is no rtp (return to player) what so ever, I have been playing on the site for 6-8 months and it took me this long to realize, just play on regular sites like stake or roobet, much better.
22 February 2025
Unprompted review
Reply from Cryptorino
Hello Oliver,
Sorry to hear that luck has not been on your side recently.
Please note that all the games are ran exactly the same on all sites that host them, individual casinos cannot control the RTP of a game to be different on their site than any other site.
Hopefully your luck turns around sooner rather than later!
Its a good casino
Its a good casino - they make a great job with problemes .
20 February 2025
Unprompted review
Reply from Cryptorino
Hello,
Thank you for your positive review!
We are glad to hear that you have enjoyed Cryptorino and had your problems solved easily.
If you have any further feedback for us, now or in the future, please do let us know!
Reply from Cryptorino
Hello,
Thank you for the 5/5 (or 10/10? Or maybe 15/15?) review!
We are very glad to hear that our Support Team has impressed you to such extent.
If you have any further feedback for us about other aspects of our services, please dont hesitate to get in touch through our, you guessed it, wonderful Support!
Have a great day!
Very nice online Casino...
Very nice online Casino...
You can Play with Crypto and you got a lot of games to play...
Buy Bonus is also possible.
17 February 2025
Unprompted review
Reply from Cryptorino
Hello,
Thank you for the positive review and 5 stars!
We are glad to hear that Cryptorino has been to your liking, and we hope that this continues long into the future.
Have a great weekend!
If you're looking for a place with…
If you're looking for a place with crazy fast deposits and crazy fast withdrawals AND a huge selection of games.....look no further! I love Cryptorino for so many reasons. First of all, they are VPN friendly. I get to play all the games I love, plus trying out games I would never get to play otherwise. That's amazing. Second, you can deposit and withdraw with Bitcoin lightning. I absolutely love this because it costs nothing to send and receive with Bitcoin lightning and like the name implies....it's as fast as lightning. They have weekly cashback, free spins along the way and the customer support is always ready to help. And I love how easy the site/app is to navigate. Super user friendly. I downloaded the app and I never have had a problem. This quickly became one of my favorite places to play and I have withdrawn quite a bit here and it was painless! I had my money in no time! I have never had an issue here. So check them out. For real .... you'll love it.
8 January 2025
Unprompted review
Reply from Cryptorino
Hello Dusti,
Thank you for the comprehensive review, and of course the 5/5 stars! We are very glad to hear that you have been so satisfied with our services and everything that we have to offer.
Your review pretty much covers all the things that make Cryptorino great and then some, but if you do have any further feedback for us, now or in the future, please let us know via our Support.
Have a great day!
Appalling company acting illegally
Appalling company they are trying to pay people free spins to leave positive reviews this company do not hold Uk licenses so please report to Uk regulators as they think they can ignore complaints etc
17 February 2025
Unprompted review
Reply from Cryptorino
Hello Jason,
Sorry to hear you have had a negative experience at Cryptorino.
We are indeed registered in Costa Rica, and do not have an entity in the UK.
For us to look further into why your experience wasnt the best, we would need some more info from you to locate your account.
We look forward to hearing from you soon.
I have been gambling for years
I have been gambling for years, but the most perfect gambling service is with cryptorino. Customer service is perfect and withdrawal takes seconds I got money within seconds.
16 February 2025
Unprompted review
Reply from Cryptorino
Hello Kemal,
Thank you for your positive review and the complimentary feedback!
We hope that Cryptorino continues to live up these expectations well into the future.
If you have any further feedback for us or any areas where we could be even better for you, please let us know.
Have a great weekend!
They will steal your Money
My account was suspended due to suspicious bets. I don’t even know what that means. I only bet on the Champions League and top-tier leagues.
€10,000 gone…
Absolute scam
14 February 2025
Unprompted review
Reply from Cryptorino
Hello Verena,
Sorry to hear your experience was not positive at Cryptorino.
Please note that simply betting on a certain type of league does not mean that bets are necessarily legitimate or not legitimate.
These decisions are done by our Sportsbook provider, but to investigate further, we would need some information from you first.
We look forward to hearing from you soon.
Reply from Cryptorino
Hello,
Thank you for the 5/5 review and the high praise!
We hope that Cryptorino lives up to these fairly lofty expectations in the future as well.
If you do have any further feedback (might be tough to fix perfection though) for us, we would love to hear from you.
You can get in touch via our Support at your convenience!
Big withdraws NO problem
Hola a todos, me sorprende mucho ver todas estas malas críticas. Llevo jugando unos meses, he ganado muchísimo y no he tenido ningún problema para recibir mis retiros (al instante). Debo decir que tuve un malentendido con mi primer retiro, ya que tienen un límite de 5k... pero esto se solucionó el mismo día, así que mi opinión honesta es: realmente recomiendo este sitio, conozco muchos sitios, pero prefiero este... Espero que todos tengan la misma buena experiencia que yo... (a veces se gana, pero también a veces se pierde, así es, es un casino...)
--------
Hi everyone, I am really surprised to see all this bad reviews, I am playing for a few months now, I have made huge winnings and I have had no problems at all in getting (instantly) my withdrawals. I do have to say that I had a first misunderstanding with my first withdraw as they have a limit of 5k... but this has been fixt the same day, so my honest opinion is: I really recommend this site, I know many sites but I prefer this one... Hope everyone have the same good experience as I have...(sometimes you win but also sometimes you lose, that's the way it is, it is a casino....)
11 February 2025
Unprompted review
Reply from Cryptorino
Hello Mirko,
Thank you for your comprehensive review, we are very glad to hear that your experience with us has been trouble free and that you have received assistance with your issues so quickly.
If you do have any areas of our services where you think we could be even better, please do let us know via our Support.
Have a great weekend!
Very decent support and service
10 February 2025
Unprompted review
Reply from Cryptorino
Hello Lucas,
Thank you for your review!
We are glad to hear that we have reached the coveted status of "very decent" and four stars, but we would love to know what it takes for us to reach beyond that and collect all five stars.
If you could provide us with further feedback that allows us to do so, that would be greatly appreciated.
Please get in touch via our Support when you have a moment to do so!
i can easy cashout and i hit 12k
i can easy cashout and i hit 12k. No Problem with the cashout.
8 February 2024
Unprompted review
Reply from Cryptorino
Hello Pascal,
Thank you for the positive review!
Wow, great to hear that you have hit such a big win and managed to take the funds out without any issues.
If you have any further feedback for us which would help improve your rating from 4 up to 5, please let us know!
Excellent casino and platform
Excellent casino and platform. Great customer service as well, highly recommend
7 February 2025
Unprompted review
Reply from Cryptorino
Hello Neilm,
Thank you for the excellent review and the recommendation!
Our Support Team is an absolute delight, we are glad that you agree and have had a positive experience with them.
Have a great day and we hope that your experience continues to be so positive!
So far so good with this site
So far so good with this site, no issues as of now! Customer support was really helpful.
6 February 2025
Unprompted review
Reply from Cryptorino
Hello John,
Thank you for the positive review!
Delighted to hear that your experience with us has been hassle-free, like it was meant to be, be it with or without our wonderful Support team.
If there is anything else on your mind, you can provide further feedback via our Support when you feel like it.
We look forward to hearing from you !
SCAM SCAM SCAM
SCAM SCAM SCAM. I made an account did nothing wrong, I won over 1k account got suspended. Waited 3 months and got told that my accounts gonna be closed and I lost my 1.6k. Do not use this bookie what's so ever, they just take your money and suspend you whenever they want and you can't do shit.
4 November 2024
Unprompted review
Reply from Cryptorino
Hello,
Sorry to hear about your negative experience.
Account closure is not something is done without our Terms & Conditions being breached in a situation like this one, but for us to be able to look into this further for you, we would need further info from you.
Once we have this, we can look into this for you further and provide details via email.
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