I had a great experience. The service was on point, communication was clear, and everything was handled quickly and professionally. I would definitely use them again.
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I love the system where you can get a crypto card in your local kiosk and just gift it to your friends ! It helped me make some of mine understand what investing was all about and it's way better th... See more
Company replied
As a new user, I initially had some difficulties getting familiar with the system. I reached out to customer service a few times about 2 things, and I have to say I was very impressed. Their respons... See more
Company replied
Since every fuxking exchange needs KYC for buying crypto for me its the perfect option to get some crypto even under 18 years. Fees are compared to others decent and execution was in my case very fast... See more
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4.6
Excellent
242 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I had a great experience
I had a great experience. The service was on point, communication was clear, and everything was handled quickly and professionally. I would definitely use them again.
17 April 2026
Unprompted review
Safe
Safe, convenient, fast, and efficient. This is the best blockchain product company in Europe.
18 March 2026
Unprompted review
Reply from Cryptonow Switzerland
Hello Shijie
Thank you very much for your great feedback!
We’re especially happy to hear that you experience our platform as safe and convenient. Ensuring top-level security while providing easy access to cryptocurrencies is at the core of what we do, so it truly means a lot to us that we could deliver on this promise for you.
Thank you again for your review and your trust!
Best regards
Your Cryptonow - Team
The very best… issues with my card got…
The very best… issues with my card got resolved card was unlocked whenever I requested and I love that!
8 January 2026
Unprompted review
Reply from Cryptonow Switzerland
Hello D W
Thank you very much for your positive feedback and for sharing your experience. We’re glad to hear that the issues with your card were resolved quickly and that unlocking the card whenever needed worked well for you.
Providing a reliable and responsive service is very important to us, and it’s great to know that this made a positive difference.
Thank you for your trust in Cryptonow.
Kind regards
Your Cryptonow Team
Good choice
2 December 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello DukeNukem99
Thank you very much for your positive feedback! We’re glad to hear that you consider Cryptonow a good choice and appreciate its availability everywhere. Your satisfaction motivates us to keep improving our products and services.
Best regards from Baar
Your Cryptonow Team
Great and efficient service
Great and efficient service
I had an issue with my private key on the cryptonow card. I contacted the customernservice via e-mail.
They were able to assist me immeadiatley and solve the problem.
Many thanks.
1 September 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello Jonas Renggli
Thank you very much for your detailed feedback! We are glad to hear that our support team was able to assist you quickly with your private key issue and resolve everything to your satisfaction.
At Cryptonow, the security of your assets is our highest priority. Please remember that the private key is highly sensitive and should never be shared with third parties, as it is the only way to access your funds. For transactions or to receive crypto, only the public address should be used.
We truly appreciate your trust and are always here for you if you need further assistance.
Best regards from Baar
Your Cryptonow-Team
Fixing problems
we had an issue with the card but the company solved it and showed that every client matters.
Big thanks especially to Christian Perner who fixed everything!!! Would recommend to anyone.
11 August 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello Edgars Jaunsleinis
Thank you very much for your great feedback! We are delighted to hear that your issue with the card was resolved successfully and that you felt well taken care of – every client truly matters to us.
We truly appreciate your recommendation and are always here for you should you need further support in the future.
Best regards from Baar
Your Cryptonow-Team
Great job,Great Experience
1 July 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello Valmir
Thank you for your kind words – we’re glad you had a great experience.
Best regards
Your Cryptonow Team
Excellent Company
Excellent Company - Really love how easy it is to acquire Bitcoin in so many locations throughout Switzerland from Post Office to the local shop!
Incredible what the team has built up.
12 June 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello Fabian Hediger
Thank you very much for your kind and enthusiastic feedback! We’re truly delighted to hear that you appreciate how easy and accessible it is to buy Bitcoin through our services — whether at the Post Office, local shops, petrol stations or many other trusted points of sale throughout Switzerland.
It means a lot to us to know that our efforts to make cryptocurrencies more approachable and convenient are being recognised. Building a secure and user-friendly experience for our customers is at the heart of what we do, and feedback like yours encourages us to keep improving every day.
Should you ever have any questions, suggestions or need support, we’re always here for you.
Best regards
Your Cryptonow Team
Your customer service representative…
Your customer service representative was very competent and polite. Christian was able to resolve my problem quickly, and I was overjoyed. Thanks again :)
23 May 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello Sascha Tresch
Thank you very much for your great feedback!
We're delighted to hear that Christian was able to assist you quickly and competently, and that you were fully satisfied with our support. We'll be happy to pass on your praise – feedback like yours encourages us in our daily commitment to providing the best possible service.
Best regards from Baar
Your Cryptonow Team
THE SUPPORT IS AMAIZNG
I hade a great expirience very nice persons and they always helped me thxx to the suport team you are great!!!!
4 April 2025
Unprompted review
Bloccano la carta e l’assistenza non…
Bloccano la carta e l’assistenza non risponde.
29 March 2025
Unprompted review
Reply from Cryptonow Switzerland
Buongiorno Andrea Pacini
La ringraziamo per il suo feedback. Ci dispiace sapere che la sua carta sia stata bloccata e che non sia riuscita a contattare il nostro servizio di assistenza. Comprendiamo quanto ciò possa essere frustrante.
Per motivi di sicurezza, la carta viene automaticamente bloccata dopo ripetuti inserimenti errati del PIN.
Il nostro servizio clienti è disponibile dal lunedì al venerdì, dalle 09.00 alle 12.00 e dalle 13.00 alle 18.00. Durante il fine settimana (sabato e domenica) non siamo raggiungibili.
La invitiamo a contattarci al numero +41 41 508 78 01 oppure tramite il nostro modulo online: https://www.cryptonow.ch/it-ch/email-support, così potremo esaminare il suo caso e trovare insieme una soluzione.
Ci scusiamo per il disagio e La ringraziamo per la sua pazienza.
Cordiali saluti
Cryptonow
I experienced in recent days minor and…
I experienced in recent days minor and major problems, yet when in contact with CS, every issue solved promptly and friendly. I appreciate their work ethics. Activation Process works seamlessly. Thank you!
24 March 2025
Unprompted review
Reply from Cryptonow Switzerland
Hello Daneil G
Thank you very much for your kind feedback! We're sorry to hear that you encountered some issues recently, but we're all the more pleased that our customer support team was able to assist you promptly and in a friendly manner. We're also happy to hear that the activation process went smoothly for you.
Your appreciation means a lot to us and motivates our team to keep delivering excellent service.
Best regards
The Cryptonow Team
Reply from Cryptonow Switzerland
Bonjour
Un grand merci pour votre commentaire élogieux ! Nous sommes ravis que vous considériez notre service client comme un véritable couteau-suisse, prêt à répondre à tous vos besoins avec efficacité et polyvalence.
Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
Cordialement
L'équipe Cryptonow
Happy new customer
As a new user, I initially had some difficulties getting familiar with the system. I reached out to customer service a few times about 2 things, and I have to say I was very impressed. Their responses were always quick and clear. One support agent in particular helped me understand the overall setup and guided me step by step through the critical pieces.
Thanks to their excellent support, I now feel confident using the system. I truly appreciate the friendly and professional assistance from the support team.
20 September 2024
Reply from Cryptonow Switzerland
Hello
Thank you for sharing your experience!
It’s great to hear that our support team was able to assist you so effectively and guide you step by step through the process. We’re thrilled that you now feel confident using the system – that’s exactly what we strive for!
If you ever have more questions or need assistance in the future, don’t hesitate to reach out.
Best regards
Your Cryptonow Team
Good app…….
14 November 2024
Unprompted review
Reply from Cryptonow Switzerland
Good day!
Thank you very much for your great feedback!
We are delighted to hear that you are satisfied with our app and that everything worked smoothly. Your positive feedback motivates us to continue giving our best.
Best regards from Baar
Your Cryptonow Team
Very friendly and helpfully support
Very friendly and helpful support
6 November 2024
Unprompted review
Reply from Cryptonow Switzerland
Hi Andrea
Thank you for your positive review. We’re very pleased to hear that you are satisfied with our customer service.
We wish you great success on your exciting journey through the crypto universe! If you ever need further assistance, please don’t hesitate to reach out.
Kind regards from Baar
Your Cryptonow Team
Reply from Cryptonow Switzerland
Hello James
Thank you for your brief but positive feedback. We were very pleased to receive it!
We wish you lots of fun on your journey through the world of crypto.
Your Cryptonow Team
They were able to help me with all my…
They were able to help me with all my questions and it was very easy
20 September 2024
Unprompted review
Reply from Cryptonow Switzerland
Hello Consumer
Thank you for the short but positive feedback. We really appreciate it.
We wish you lots of fun diving into the exciting world of Bitcoin and more.
Kind regards from Baar
Your Cryptonow Team
Good to go
Chris from crypto now solved my problem quickly and efficiently, no run around, no wasting time, much appreciated, would recommend to anyone looking to get into crypto without stress
2 September 2024
Unprompted review
Reply from Cryptonow Switzerland
Hi Ronald Regan
Thank you very much for your review, we are delighted to hear that!
It always motivates us when we see that our customers are satisfied with our customer service.
We wish you lots of fun with our products, and if you have any questions on your crypto journey, feel free to contact us anytime.
Best regards from Baar
Your Cryptonow Team
Very good for beginners
I love the system where you can get a crypto card in your local kiosk and just gift it to your friends ! It helped me make some of mine understand what investing was all about and it's way better than some regular gift card.
Application is relatively easy to use and support respond quickly. I got my own ETH quite fast.
22 August 2024
Unprompted review
Reply from Cryptonow Switzerland
Hello Michel,
Thank you for your great feedback!
We’re delighted that you now have a perfect gift idea and can introduce your friends and family to the exciting world of crypto.
We wish you continued enjoyment with our products and send you best regards from Baar.
Your Cryptonow Team
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