I would like to express my highest praise for your agent, Vedrana, who assisted me in organizing my very first cruise. Since this is my first time traveling this way, I had a lot of questions and unce... See more
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Review summary
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Reviews shaping this summary
This was our second time booking a cruise with the agency, and once again we had an amazing experience. On our very first cruise, we were completely new to everything, but Violeta took the time to... See more
Company replied
What a fantastic response and service from Mr Sejdi. Booked a last minute cruise for my wife and kids with a few emails and chats had all the complexities sorted. Sejdi understood my every anticipati... See more
Company replied
My decision to choose Cruisetopic are good memories from last year, whwn we have our first Cruise. But for new jorney which is in front of us, want to say big thank you to Mrs. Violeta who is so pro... See more
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Company details
Written by the company
Cruisetopic è un'agenzia di viaggo online specializzata in crociere presente in Italia, Malta, Croazia, Ungheria, Emirati, Albania, Romania e Spagna. Nasce da un progetto di alcuni manager del mondo del turismo che da oltre 20 anni hanno operato in diverse aziende del settore. Il mondo delle crociere è in continua e costante ascesa derivata dell’aumento constante delle nuove navi varate e in procinto di esserlo e del vertiginoso aumento della richiesta da parte del pubblico. Ci avvaliamo di agenti di viaggio esperti in crociere, noi li chiamiamo TOPCRUISER, gli utenti di Cruisetopic possono scegliere la loro crociera comodamente sul pc o su tablet/smartphone, pur sapendo che possono in qualsiasi momento avvalersi della loro preziosa competenza. Cruisetopic is an online travel agency specialising in cruises operating in Italy, Malta, Croatia, Hungary, the Emirates, Albania, Romania and Spain. It is the brainchild of a few managers from the world of tourism who have been working in various companies in the sector for over 20 years. The world of cruises is constantly and steadily growing as a result of the constant increase in the number of new ships launched and about to be launched, and the huge increase in demand from the public.We rely on travel agents who are experts in cruises, we call them TOPCRUISERS. Cruisetopic users can choose their cruise from the comfort of their PC or tablet/smartphone, knowing that they can benefit from their valuable expertise at any time.
Contact info
Corso di porta vittoria, 18, 20122, Milano, Italy
- 02 8001 11100
- info@cruisetopic.net
- cruisetopic.it
4.7
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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we will definitely buy through your company again
All praise for reservations and updates!!
27 November 2025
Reply from Cruisetopic
Thank you so much for your kind words! We’re thrilled you had a great experience and can’t wait to assist you with your next booking.
Reply from Cruisetopic
Thank you so much for your kind words! We’re thrilled you enjoyed the experience and can’t wait to help you plan your next trip.
I received great assistance
I received great assistance from the travel agent who provided me in time and detailed information + best available deal
18 November 2025
Reply from Cruisetopic
Thank you very much for your kind review! We’re happy to hear that you received timely, detailed information and the best available deal from our travel agent. Providing clear support and great value is always our priority.
Thank you for choosing us, we can’t wait to organize your next trip! 🚢✨
Excellent experience
Excellent experience! The company was professional, fast, and very easy to work with. Special thanks to their agent Vlad, who showed great professionalism, patience, and clear communication throughout the entire process. He guided me step by step and made everything simple. Definitely recommend
18 November 2025
Reply from Cruisetopic
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience and found our team professional, fast, and easy to work with.
A special thank you for mentioning Vlad , we’re proud of his professionalism, patience, and clear communication, and we’re glad he was able to guide you step by step and make everything simple for you.
We can’t wait to organize your next trip! 🚢✨
Mohamed has provided an excellent Service
Mohamed has provided an excellent service. Information's, advice and discount. I would recommend everyone looking for cruise to contact cruisetopic.it they are very professional.
17 November 2025
Reply from Cruisetopic
Thank you so much for your kind words! 🌟
We’re delighted Mohamed could provide excellent service and assist with information, advice, and discounts. We can’t wait to help you or anyone you recommend on your next cruise adventure! 🚢✨
Great comunication and best offers!
Great comunication with the staff and best offers on the market every time when i take a cruise!
10 November 2025
Reply from Cruisetopic
Thank you for your kind words! 😊
We’re thrilled to hear you enjoy our communication and always find the best offers with us. Can’t wait to help you plan your next cruise! 🚢✨
Very easy comunication and all required…
Very easy comunication and all required information promptly received
7 November 2025
Reply from Cruisetopic
Thank you for your feedback! We’re glad communication was smooth and that you received all the information you needed promptly. We can’t wait to help you plan your next cruise!
excellent service from Noor
6 November 2025
Reply from Cruisetopic
Thank you for your kind words! We’re thrilled you had an excellent experience and that our service met your expectations.
We had a fantastic time
We had a fantastic time, the food was great and the rooms were very clean and organised. The maid was very nice and helpful and the rooms were perfect cleaned. Thanks to Edwig our room maid for your help and for making us feel welcomed. Room 16538 marica and Joseph farrugis
22 October 2025
Unprompted review
Reply from Cruisetopic
We’re so happy to hear you had a fantastic time, Marica and Joseph! 🌟
Thank you for sharing your experience, and we can’t wait to help you plan your next cruise! 🚢
Speaking with the service team helped…
Speaking with the service team helped me get exactly what I was looking for.
Dominik was very polite, he answered all my questions and gave me all necessary information!
31 October 2025
Reply from Cruisetopic
We’re thrilled to hear that your experience was so smooth! 🌟
Dominik will be delighted to know his politeness and thorough support helped you get exactly what you needed. We can’t wait to help you plan your next cruise! 🚢
Personal de nota 10
27 October 2025
Reply from Cruisetopic
Mulțumim mult pentru apreciere! 🌟
Ne bucurăm că ați fost mulțumit de serviciile noastre — abia așteptăm să organizăm și următoarea dumneavoastră croazieră! ⚓✨
Dominik is great in his job.
22 October 2025
Reply from Cruisetopic
Thank you for sharing your experience! 🌟
We’re glad Dominik was able to assist you so well — we can’t wait to help plan your next cruise! 🚢✨
The agent was very helpful and he…
The agent was very helpful and he proveded us all the information we need
21 October 2025
Reply from Cruisetopic
Thank you for sharing your experience! 🌟
We’re glad our agent could provide all the information you needed and make your booking smooth and easy. We can’t wait to assist you on your next cruise! 🚢
Reply from Cruisetopic
Thank you for your wonderful feedback! 🌟
We’re thrilled you enjoyed the clear guidance and friendly support—can’t wait to help you plan your next cruise adventure! 🚢✨
First experience, I already love!!!!
Considering that it was going to be our first cruise, we had some reservations about booking, but all the details regarding this trip were presented with great professionalism and patience by the exceptional consultant VLAD.
15 October 2025
Reply from Cruisetopic
Thank you so much for sharing your wonderful feedback!
We’re delighted that your first booking experience has already made you fall in love with the idea of cruising. Vlad will be thrilled to know that his patience and professionalism helped you feel confident every step of the way.
We can’t wait to organise your next trip! 🚢✨
Greetings
Greetings,
we are not happy with the inability to pay with Diners card even though we were told by your agent that it was possible. You put us in a very bad situation and since we had already bought plane tickets we had to make a travel reservation even though we would have given up. Otherwise, all praise for Mrs. Vedrana regarding finding cabins and communication.
I hope you will solve the problem with Diners card so that we can pay the remaining installments through it.
best regards Emanuela Paparić
13 October 2025
Reply from Cruisetopic
Thank you for sharing your feedback. We’re very sorry to hear about the difficulty with using your Diners card, we understand how frustrating this situation must have been, especially after you had already purchased your plane tickets. Please rest assured that we are looking into this issue to improve the payment options for future bookings.
We’re glad to hear that Mrs. Vedrana provided excellent support with your cabin selection and communication. Your kind words will be passed on to her.
We hope to welcome you again soon and provide an even smoother experience.
Excelent service
25 September 2025
Reply from Cruisetopic
Thank you so much!
We’re really happy to know you had an excellent experience with us. Your satisfaction is our priority, and we can’t wait to organise your next trip! ✨🚢
الامانه وصدق
3 October 2025
Reply from Cruisetopic
نشكر لك كلماتك الجميلة! 🌟
يسعدنا أن نكون عند حسن ظنك ونتطلع لمساعدتك في رحلاتك القادمة. 🚢✨
Friendly agents
2 October 2025
Reply from Cruisetopic
Thank you for your kind words!
We’re delighted to hear that our team made you feel welcome and well taken care of. It’s always a pleasure to assist you, and we can’t wait to help you plan your next trip! ✨🚢
Reply from Cruisetopic
Thank you for sharing your feedback!
We’re really glad to know you had an excellent experience with us — it means a lot.
When you’re ready for your next cruise, we can’t wait to organize it for you! 🚢✨
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