Last minute booking on Ovation at an excellent price. Unlike some agents who provide little in the way of service, we were impressed at how quickly and efficiently our booking was handled. Papers prov... See more
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Up to date we have been extremely happy with all the bookings we have made with Lee from Cruisefinder. We have always been surprised to be able to receive such competitive prices and also when we hav... See more
i'm based in Sydney and found Cruisefinder (WA) approx 4 years ago. They are professional, always responds on a timely manner, they value me as a customer which is rare in the market place. I organi... See more
Great service and communication We would definitely choose Cruisefinder.com.au again, when we book next time our cruise. We were happy receiving all documents and confirmations fast and reliable. The... See more
Company details
Information provided by various external sources
The best rates on over 30,000 cruises backed by award winning service. Every call and email is answered in Australia by CLIA Accredited cruise specialists.
Contact info
259 Canning Highway (Corner Petra St), 6158, East Fremantle, Australia
- 1800 074 477
- theteam@cruisefinder.com.au
- cruisefinder.com.au
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Response
Thanks so much Cruisefinder for your response (couldn't address you, as you did not leave a name/contact.) I did not cancel, but as you say, Carnivale cancelled the cruise. I asked for a refund. I thought this was a fair and reasonable request given the pandemic and consequent dire health issues on cruise ships.
Very helpful staff
Very helpful staff. They respond quickly to questions will book,with them again
Always super helpful
Always super helpful. Lee is such a pleasure to deal with.
Excellent service
First time booking a cruise lee…
First time booking a cruise lee Vandongan was very helpful assisting with the booking procedure
Good service and nice staff.
Really helpful and quick to reply
Lee and the team are simply the best!
Lee and the team are absolutely wonderful, nothing is ever too much trouble! Highly recommended!
Amazing Customer Service
Fantastic service, Lee went above and beyond to ensure our holiday was perfect.
Not sure yet
Not sure yet, we haven't been on the Cruise, so we can't review this service.
Great Service from Lee.
Up to date we have been extremely happy…
Up to date we have been extremely happy with all the bookings we have made with Lee from Cruisefinder. We have always been surprised to be able to receive such competitive prices and also when we have booked some last minute back to back cruises, Lee has been able to not only get the best price but also to book the same cabin
People were very helpful- Lee
People were very helpful, every time i did made a call to ask something they were very prompt to reply back with correct answers.
Always good customer-focused service.
Great service
Booking our cruise through cruise…
Booking our cruise through CruiseFinder was a simple and quick process. I would recommend this company to my friends.
Excellent customer service as always
Excellent customer service as always, attention to detail and prompt response makes cruisefinder.com.au a par above the rest .
We'll be using them again, for sure!!
We have only taken one cruise which was booked through Cruisefinder but it was such a great experience we have already booked another one. The staff are friendly, communication excellent and the price is reasonable.
Good customer support
Hassle free
It was easy to book and we got a holiday that was exactly as advertised. Great room, great cruise, great price, no problem:)
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