Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
Company replied
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See what reviewers are saying
My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... See more
Company replied
Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... See more
Company replied
From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... See more
Company replied
Company details
About CruiseCheap.com
Information provided by various external sources
At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap!
Book Your Cruise Online or call our friendly and knowledgeable cruise experts at
1-800-543-1915
Contact info
220 Congress Park Dr Suite 330, Delray Beach, FL 33445, United States
- 1-800-543-1915
- support@cruisecheap.com
- cruisecheap.com
The best service we met
5 December 2019
Unprompted review
Love it
The service on the phone and online was smooth and everything was explained and cleared any misunderstanding
3 December 2019
Unprompted review
Great professional and friendly…
Great professional and friendly service.
Well done
26 November 2019
Unprompted review
They have done their utmost to settle…
They have done their utmost to settle the best price based on our request. They took care of every details and insured that everything was as per our request.
20 November 2019
Unprompted review
It was easy to make reservations
It was easy to make reservations, but I didn't received email confirmation.
12 November 2019
Unprompted review
CruiseCheap handles all our cruises
CruiseCheap handles all our cruises. Always had great experiences. Mari Zammit is our agent and it doesn't get any better than that!!
22 October 2019
Unprompted review
Prices are good but answering email…
Prices are good but answering email communications is not timely. Been three business days and no response. Don’t feel valued.
22 October 2019
Unprompted review
Easy site to navigate
Easy site to navigate, easy site to price compare. Very good communication from emails to phone calls as a follow-up, nicely done.
19 October 2019
Unprompted review
Excellent information and assistance
We had a reasonable concept for our cruise. Our consultant, Ian Simmons, addressed all of our questions and provided insight that we had not considered. In a very short conversation, we were able to confirm our cruise. We are confident that our booking through Ian / CruiseCheap resulted in a much better value than what we were discussing with a different company.
18 October 2019
Unprompted review
Found a good deal and followed up to…
Found a good deal and followed up to make it happen.
15 October 2019
Unprompted review
Great prices and great support!
We have booked several cruises through cruise cheap.com. Our agent, Hope Cooper, is superb to work with and very pleasant to talk too and goes extra mile to get what you want. Never worry about reservations as I know she has our back! Lot forward to booking more cruises through her in future.
15 October 2019
Unprompted review
excited
Will definitely use them again. Representative was very friendly and was patient explaining choices available. At the end of earring all options I booked a exciting cruise for my husband and myself that’s very affordable, also it’s on our bucket list.
15 October 2019
Unprompted review
Kathy Sussman is very good
Kathy Sussman is very good, but CruiseCheap wont give us a bottle of wine for the cabin even tho we are excellent repeat customers.
The company is certainly behaving cheaply.
10 October 2019
Unprompted review
CruiseCheap.com agents are the best
CruiseCheap.com agents are the best! Specifically, Deanna rocks! They have the exerience and resources anyone could need to plan and deliver a super vacation. You should try them.
19 September 2019
Unprompted review
Surprised at how easy the booking was
Surprised at how easy the booking was . Got a good room with balcony at a fair price
10 September 2019
Unprompted review
Awesome service
Awesome site. After I booked my cruise my travel agent, Eric wasted no time getting in touch with me. He has answered all of my questions.
29 August 2019
Unprompted review
Always good service every trip been…
Always good service every trip been great tnx Alena
26 August 2019
Unprompted review
Great experience with Ian
Great experience with Ian! Very helpful! We got what we need quickly.
22 August 2019
Unprompted review
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