Crown Gas & Power Reviews 

I called CP for billing help and was answered by a friendly employee called Lucy. She was a great help and dealt with my query efficiently and also helped with the follow-up that I needed. Thanks Lucy

Really great experience with Lucy who assisted us with a billing complication between two accounts on the same building - after several attempts to figure things out, it was Lucy who managed to sort it all. Not only did she resolve things, but she was excellent to deal with, very professional and to top it off very friendly and warm and really pleasant to deal with. Very glad to have Lucy as our main contact for our commercial property.

Bethany Binder has been the most helpful person I have spoken to. She is always friendly, cheerful and helps me even when it's not her role. I greatly appreciate her am so thankful to have found her. I am trying to move other supplies to Crown & Gas purely due to the service from her.

I had a very positive experience with Crown Gas & Power. Lucy Bird was extremely helpful, professional, and quick to resolve my query. Excellent customer service, clear communication, and a friendly approach throughout. It’s refreshing to deal with a company that genuinely cares about its customers. Highly recommended!

I deal with a LOT of utilities suppliers and Denise Walker is one of the most helpful person i have come across of all of them! She is a credit to your business.

I’ve had a really positive experience with Crown Gas & Power, especially thanks to Lucy Bird. Each month, Lucy has been consistently helpful in providing all the information I need clearly and promptly. She is professional, approachable, and always willing to answer any questions I have.
It’s reassuring to deal with someone who communicates so well and makes everything straightforward and stress-free. I really appreciate Lucy’s reliability and excellent support, and I would happily recommend both her and the company to others.

Spoke to Liz Kyme at Crown Gas and Power. Extremely helpful and sorted out my query speedily and efficiently. Also followed up confirming that my query had been resolved. Really couldn't ask for more. A pleasure to speak to a utility company without having to go around the endless live chat loop and to have somebody so capable to handle my query. Highly recommended.

Needed assistant and Lucy was so helpful

I have been dealing with Lucy Bird with regards to the change of tenancy at a property. Lucy has been so helpful and professional both in responding quickly to emails and very courteous in telephone conversations. I would definitely recommend Crown Gas & Power.

Great customer service! Helen was very helpful and managed to resolve our account queries very quickly and professionally. The response is instant from both the customer service and the billing team! Coming from a terrible experience with EDF, the difference in customer care at Crown Gas is like day and night! Thank you again.

I dealt with Lucy B in accounts and found her to be knowledgeable and helpful.
Dealt with my enquiry accurately, professionally and was a pleasure to deal with.

Had an issue with a payment that couldn’t be found which in fairness was my fault. Even though i sent evidence several times
Spoke to a lovely girl called Lucy Bird who was so understanding and very helpful credit to her position

Had an issue with a payment. Natalie Knight in credit control dealt with the query swiftly, professionally and with clear communication throughout. Excellent service all around! Thank you.

Natalie Knight has been very helpful in helping me with accounts queries.

Amazingly slick digital renewal process. If only all energy companies were so easy to deal with.

Whenever I have a query with an invoice, Mohammed Sajid from Credit Control is always very helpful and resolves my query in good time

The staff at Crown are outstanding. When you move from a truly dreadful company to Crown it’s like finding sunshine again. Natalie Knight is our appointed business account manager and she is brilliant. Responsive, efficient and so helpful. When you deal with an energy portfolio the size that we have and you come across Natalie it will change your working life!

Mo in the credit control team provided excellent service.

I have worked with Natalie in Credit Control for the last 5 years on various corporate accounts & she has been fantastic. Nothing is ever too much trouble & she is always very responsive & supportive of my Clients needs.