Hi.I have used crosspay services for a number of years had no problem but this latest what the company calls on pre-written emails ' technical glitch ' I would think twice to send money through them.I... See more
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I still have an amount pending and not received under ref: 1000242540856560 of £222.00 since 10th SEP. PLEASE REFUND ME THIS AMOUNT. I have previously sent an email and received no reply. If you ar... See more
Its great that we have a facebook group for updates and direct contact when we need help or when we have enquiries. But please could you reformat the receipt. It should be Pin Number/reference number... See more
Had an issue with intermediary bank who rejected the transaction. However when it came to send funds again after a week. there was a significant difference in exchange rate. Wilfredo and his C... See more
Company details
Written by the company
Crosspay is a fintech payment platform that allows cross border payments in over 70+ currencies. Payments can be received as bank credits, mobile money or cash pick up in the receiving country. We connect to over 2 billion bank accounts with over 5000+ supported banks. Crosspay’s wide portfolio ranges from our own payment products and services, cross border payments for both personal and business customers, charity payments, consulting services, SaaS. As an emerging leader for digital transformation in the payments industry, we have direct integration with banks and FI’s; and offer a comprehensive, quick, robust and secure digital ecosystems for payments. Our team has a combined experience of over 50 years in the payment industry, having developed some of the most exciting cross border payment products. We believe that there is disruption in the payments industry, and we are constantly trying to innovate to make our customer’s experience better in sending and receiving payments.
Contact info
Queens Court, 9-17 Eastern Road, Romford, RM1 3NH, London, United Kingdom
- +44 20 3096 2255
- info@crosspaygroup.com
- crosspaymt.com
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good services
Nice and friendly people good service and in time transaction.
Good and friendly staff always helpful
Good customer service
Always helping with query's efficiently and promptly, no delay processing the transaction reaching to beneficiary within minute. Quick response to all time and very supportive and good relationship. The very quick response and friendly process for getting in touch with support. Thank you
Wembley staffs are amazing and superb…
Wembley staffs are amazing and superb service, Money received within minutes. Well done Wembley branch
Did not honour promotion and no response
Crossypay did not honour promotion offer and not responding to emails even after a month. Also there are charges for card payments, only bank transfer is not charged for which takes longer. I've found other money transfer apps such as Taptap Send to have better rates and no other fees let alone hidden ones and with money being transferred almost instantly or within hours let alone days with Crosspay. Only wanted to try for the promotion offer which wasn't honoured and definitely won't be using again.

Reply from Crosspay
"I have been using Crosspay to send…
"I have been using Crosspay to send money to my family in philippines for the past year, and I am extremely satisfied with their service.
It was amazing trustful to do…
It was amazing trustful to do transactions with 100% happy to send money all over with 100%satisfactions really good app with good customer support happy to be a customer of cross pay it's only 5 star for review but i can give 100 , 1000 10000000000 stars for this cross pay app and customer service too
Wonderful staff and excellent service
Great company and Trip to Dubai
Great customer service , prompt money transfer , very friendly staff and great service , won a promotion with this company and it was fantastic Trip to Dubai would 100% recommend to all friends and family. Best money transfer service to all countries. 10/10
Went to Croydon store
Went to Croydon store, the lady was very rude and arrogant,didn’t have any respect for an elderly customer,told her I was going to complain about her,she said please do and all because I said she didn’t have any time for customers too busy talking on the phone

Reply from Crosspay
I am there regular customer They are…
I am there regular customer They are really helpful the staff is really nice and co operative. I am one of the third winner. I one Amazon vouchers. They are amazing
Thankyou crosspay
Thankyou crosspay
Very good service, helpful team and prompt transfer, and would recommend them everytime
Thanks again
Brilliant service I will use again in…
Brilliant service I will use again in future this service quick transfer option is very useful and very friendly staff.
Amazing company
Amazing company, Friendly staff and quick transfers. I have used many other apps to transfer cash but Crosspay is one of the best . Money gets recieved instantly. 5/5 recommended
I really like Crosspay because it’s so reliable. so…
I really like Crosspay because it’s so convenient to use their system and so reliable. Their staff is so helpful especially Mr Wilfred. I’ve been using Crosspay for almost 2 years now and I’ve never had any problem.
"Reliable partner for your financial…
"Reliable partner for your financial transfers! User friendly, realiable and safe too for money transfer! Great rate deal! 👌👍
Trusted again and same no trust…
Trusted again and same no trust services. Still waiting for the advisor to call and even spoken to Customer services advisor twice today.

Reply from Crosspay
Quick and prompt service.Fast and…
Quick and prompt service.Fast and reliable.
Crosspay is the one of the best money…
Crosspay is the one of the best money transfer platform in the UK. It's quick and easy to use and the staff are really customer friendly especially the staff in Tooting. Highly recommended 👌 😍
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