Cromwell International Hotel Reviews 5

A very nice stay.
Good room, nice staff, good location, very good prices.
I would stay there again anytime

Stupidly, I have booked a room in this hotel inspite of there disappointing reviews.

Try to avoid this Hotel,

It is the worst hotel , I have see.
After Booking a room 3 month in advance, the canceled the booking near the date .
And all they do they send email saying that I have cancelled the booking.

They cancelled my booking and they advertised the rooms on higher prices.

A very bad cheating .

And when I try to call , they don't answer the phone and put me on hold for hours .

Now I have to book an expensive room because of short notice .

Well, the photos are of a hotel that was not the one I stayed in. It was having reno I think. The staff at the desk was super nice and helpful. The customer service is horrible. I became ill and checked out a day early. The staff said it was fine, no problem and I would get a refund from booking.com. Once I was home, there was no contact. They would not even resolve the issue with booking.com. I managed an international call once. Was told no one was in, then every time I called back no one answered the phone.