Crochetpark Reviews 232

When I saw these bags I thought they were so beautiful. I could not imagine that they would really be so easy to make. The box comes with every single thing needed to be successful. The tutorial and written instructions were so easy to follow. I am so glad I decided to try. I have a lovely bag. One of the clasp to fasten the straps did not work. I spoke to customer service and they are sending me another one. The support on this project is great. I will make another bag and I recommend Crochetpark to all who want a wonderful experience.

I ordered and completed the Emerald Aveline purse. I love it. It was so easy to complete with both the written and video directions. After seeing my completed bag, three of my friends ordered the Aveline purse kit.

Excellent customer service Excellent bags great instructions

I ordered many times in this company. The service is very good and quite quick. The quality of all products which I used is very good. Instructions are clear snd easy to follow. You get in the end what was promised. I can only recommend.

It's an amazing brand with unique quality. I'm glad I have their product.

Great customer service, had issues with delivery, but Terri resolved it.
Blanket in lovely box, with everything you need. Easy to follow.
Thank you

I received what I was expecting and more!!!! Quality was fantastic and I had more than enought material to complete my project. No worries about running short!!!
Have already told several people about this great website. It arrived in record time.... So happy about it all!!

Great kit and great value. Quality material and easy to follow directions. A must for rafters.

I loved making this bag!! I’ve crocheted before but never something like this - and I’m actually using it everyday!
Enjoy the process - it comes together and you’ll be so pleased with the result!

I am fairly new at crocheting (started in May) and I have already made 4 bags. The materials are of very good quality. Besides the directions, you also have access to left-handed and right-handed online tutorials. This was a home run for me since I am left-handed. Customer is also very responsive. I highly recommend these kits.

Such a shame Customer Services is so appalling, as the kit itself was lovely. I wish you paid as much attention to you after sales as you do your beautiful packaging.

My kit arrived only a few days after ordering which was really pleasing but when I opened the kit, I had several bits missing, I emailed them,got a response from "Terry" asking me to send pictures of what I received, which I did, he said he would send me the missing bits. Over a week later I contacted them again to say they hadn't been received and he said it had, and sent me a picture of my original order arriving.
I am very disappointed as the kit looked good.
UPDATE: replacements parts finally received.

Just received the kit of the sunny beach bag! Impressed with the presentation in the box and the quality of what I received. Already started and it seems the YouTube tutorials are pretty good! Hopefully I manage to do the whole bag ! That s another story but I really recommend them !

EDIT: What can I say? It’s all good until you need to contact customer service!
I got wrong screws for the bag, tried to contact them numerous times and no reply. So disappointing!!!

I’ve ordered a bag and it arrived as expected. I’ve started to make it and so far no issue! You need to follow the video tutorials as the instructions on paper is not good enough.

If I could give zero I would. DO NOT order from this company. Bought in good faith at the end of January, with intentions of buying more if I liked it. It never arrived. Tracking stated at local distributor then stated returned to sender, no explanation, nothing. Crochet park keep fobbing me off with stating they will contact delivery company, as if yet no satisfactory answer. I have now requested a refund, 'contact me tomorrow ' is the reply, I have, two days past that 'tomorrow ' and nothing. I have held off writing this review as I hoped for a satisfactory outcome and I told them this but it looks as though my money has been lost. They come from China be careful.

Very disappointed. My kit arrived and looks good however the instructions are a diagram which I don't understand. I've tried to use the QR code and input the code number for the online tutorial but it won't accept this so have no way of even starting this kit. I've emailed for help but had no response. Can't even find any returns information!

I placed my first order for one of the bags. The order arrived within 3 days and was beautifully packaged and well organised. The wool is soft, the tools excellent and tutorial very easy to follow. I love the colours, range of handles and that everything you need is all there. I am looking forward to ordering more from their great range.

What an amazing kit. Materials and equipment all provided and top notch quality. Clear instructions and helpful support videos. I love my completed bag.

Box arrived with everything in it but I decided I wanted a different colour. I messaged customer service and asked if I could return so I could get another one. They said if I left a good review they would send me yarn. I said I would be happy to leave a review once yarn had been received as if I left a good review I the may not receive the yarn. Took about a week or so as messages are only replied to around 2am think from China. but they did send me a different colour yarn ad I have just started the bag, I haven't crochet before and so far I am really enjoying it and the yarn seems really good quality. I cannot fault the product one star taken off be because they should not ask for a review before dealing with an issue you have.

My son purchased the Sunny Holiday bag for me for my birthday. I’ve never crocheted before! The kit is amazing, everything you need is included. Had trouble accessing the online tutorials but a quick email to customer service solved this issue, they responded within 24 hours! Really enjoying my first experience & will definitely buy more kits!