CristalesRepuesto.com Reviews 

514
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lenses as described, great communication from start to finish.fast delivery considering where the are shipped from. Really happy with the lenses. They fit perfect. Ray-Bans

Rated 5 out of 5 stars

I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect unt... See more

Rated 5 out of 5 stars

Dear Guys! First of all... 1. The most affordable website where you can find Ray-Ban parts 2. The employees are very friendly and quick responsive 3. They ship fast and affordable 4. They ans... See more

Rated 5 out of 5 stars

Great source for replacements of ray ban parts, especially if you tend to sit on sunglasses and break them like me! Site is easy to use and delivery was faster than other non uk sites i've ordered fro... See more

Company details

  1. Sunglasses Store

Written by the company

En cristalesrepuesto.com, somos tu solución integral para la reparación de gafas Ray-Ban y Oakley. Disponemos de una amplia gama de repuestos originales y compatibles: lentes de repuesto, varillas, patillas, puentes, almohadillas y más, para que tus gafas luzcan y funcionen como nuevas. Además, ofrecemos gafas y cristales graduados de alta calidad, adaptados a tus necesidades visuales específicas. Confía en nosotros para restaurar y personalizar tus gafas con la precisión y calidad que mereces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

514 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(514)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good customer service, hindered by delayed delivery

Placed an order on Aug. 19...as of Oct 6 ,it still hasn't arrived.
Following my complaint, vendor offered to resend with faster shipping method. Whatsapp customer service is very attentive to messages.

5 stars for customer service
1 star for shipping speed/reliability

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Keep Walking!

Dear Guys!
First of all...
1. The most affordable website where you can find Ray-Ban parts
2. The employees are very friendly and quick responsive
3. They ship fast and affordable
4. They answer to the Customers questions very quick and even outside the working hours
5. They send detailed explanation when Customers ask for.
So... Keep Walking!

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Marta should be employee of the month

Spoke to Marta on the live chat and she was quick, gave me all the information I required and was super polite the whole time. Really made me feel like a valued customer and for that reason I shall refer Cristalrepuesto to all my spectacle wearing friends! Thanks Marta you rock!

30 July 2020
Unprompted review
Rated 5 out of 5 stars

I'm in the UK and ordered replacement…

I'm in the UK and ordered replacement lenses for ray bans. The lenses were dispatched really quickly and arrived a lot quicker than expected. Delivery is tracked so I could see what was happening. The lenses are perfect for my glasses! Would definitely use again and recommend to others.

10 July 2020
Unprompted review
Rated 5 out of 5 stars

Excellent produit

Excellent produit. Livraison au Canada en 3-4 semaines. Extremement contente du produit recu :)

Excellent product received. Really happy, the arms glasses that I ordered fit perfectly my RayBan.

9 July 2020
Unprompted review
Rated 5 out of 5 stars

Marta is 5 star

Very helpful as to getting the correct replacement part. Despite placing a ver small order, Marta went well over and beyond to assist me. Marta is 5 star!

21 May 2020
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Well, it's now been two weeks since I placed my order and they took my money but I have not heard a word from them. In the future I will go direct to Ray Ban and not waste time with these guys. Terrible customer service.

18 April 2020
Unprompted review

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