While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Shut down a bunch of servers, delisted others. Servers that are up have performance issues. Customer service is completely AWOHL. Staff are throwing themselves a pitty party 'woe is us/me' attitu... See more

Rated 1 out of 5 stars

Shutdown user servers without notice And have so far after weeks have been unable to provide backups of the data loss by users when they shut down the servers without notice; they have also so far fa... See more

Rated 1 out of 5 stars

Crident took down all their US Servers without any warning whatsoever. They've promised refunds and data returns to all customers, but they have yet to deliver on these promises to anyone. I am incred... See more

Rated 5 out of 5 stars

For ~10 years I've hosted source servers. Garrys Mod has been the most resource intensive and I've never found a host that will dedicate enough power to run what I'd like. Crident has shattered any ot... See more

Company details

  1. Gaming service Provider

Information provided by various external sources

Crident Networks are a diversified entertainment and hosting company with ventures integrating game hosting, public relation management and high quality upstream providers. Constructed by the vision of founder Jack Jenkins. Crident Networks combine creativity, the ability to engage global audiences and an understanding of "what to do next" to deliver innovative solutions as a successful architect of gaming communities.


Contact info

2.0

Poor

TrustScore 2 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Crident has done me well

Crident has done me well, when moving server's had issues with corrupt files and the fact that it isn't 24/7 support does make it difficult but it works still. Besides that things are fine and i enjoying this alot.

24 March 2019
Unprompted review
Rated 4 out of 5 stars

A good server host

Honestly, Crident are one of the most friendly hosts they're allways there to help and no matter how many idiotic questions i ask are willing to help!!
The only reason they lost a star is not really their fault, but the response times for tickets are quite slow (mainly because of timezones) maybe could hire more people from different timezones to counter this.

24 March 2019
Unprompted review
Rated 5 out of 5 stars

Perfect experience and quick solutions

I’ve been with crident for a year and a bit now and I’ve only had some few problems but as soon as I submitted a ticket and stated my problems they have assisted with very quick solutions and even with some problems that’s we’re slightly more different and more complex problems they had kept me updated with the progress and ensured they had it fixed quickly and effectively

23 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent hosting

I host a Garry's Mod server with Crident. I have had nothing but an amazing experience when using them. You really get your bang for your buck. Their support team is fast to respond, and they're EXTREMELY helpful & kind. Best server hoster IMO

23 March 2019
Unprompted review
Rated 5 out of 5 stars

Best Hosting? Yeah

Price: 9/10
Support: 8/10
Ease of use: 10/10
Servers CPU: 7/10 (Sometimes my players have lags but CPU is very nice)

End Review: 8,5/10

23 March 2019
Unprompted review
Rated 4 out of 5 stars

It's not the cheapest hosting provider…

It's not the cheapest hosting provider out there but boy does it make up for that. There are a few reasons why I've rated Crident with 4 stars. 1) The staff are down to earth, you get honest responses from their staff and no corporation script crap. 2) The game panel is something like no other, they've really invested in the business buying the open source game panel to suit their needs and to provide an elegant, easy to use user interface for their customers. And 3), Misc Features. No other good hosts provides you with premium 1 click install addons, an actual decent loading screen and their own in house built anti crash script.

I'd definitely recommend Crident. I've come from many other providers who are directly in line with Cridents competitors, and this is the best one yet.

2 things I'd like to see improve however is their client page and how they display billing. I'd like it to be simpler and less generic. I'd like to view previous invoices and upcoming payments, turn auto payment on/off and view the upgrades for my service with the click of a button.

23 March 2019
Unprompted review
Rated 5 out of 5 stars

Have to say that this is the best host…

Have to say that this is the best host that I have ordered. This methodology of having to pay for CPU space and ram really kills it on the market since usually, people need to pay for slots. Without paying for slots I can just reserve and X amount of resources to the server.
10/10 - ordered multiple times.

23 March 2019
Unprompted review
Rated 5 out of 5 stars

Best server host i have EVER used

So I have used some online server hosts but never gotten a good one like crident, Crident has AMAZING support I mean the avarage ticket response 2 hours and 36 minutes!!! Avarage response time on the others were 24 hours and not even good enough support. If you have a problem Crident can help you 100%. They have everything that you need to make a good looking and a professional server.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

One of the best hosting companies

Honestly, The whole idea of selling hardware instead of slots is quite simply the best and the kind of fast support they offer is just so good that i'd have to say it's better then most other companies and considering they actually engage with there community on discord is 10/10! SO overrall i'd rate Crident a big old 10

22 March 2019
Unprompted review
Rated 5 out of 5 stars

I have had nothing but an outstanding…

I have had nothing but an outstanding experience with this host. Crident is possibly the best hosting out there. They are super professional, got a unique great game panel that offers so many features that if I switched host I would be handicapped!

Great prices and offers CPU and RAM instead of slots.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding hosting services provided

I would highly recommend using Crident as my friend have used them many times in the past when i helped them create servers and they have tried many different companies but say Crident has far the best support and performance. Overall i highly recommend them.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Consumer-Friendly

Crident is an extremely consumer-friendly server host, with an intuitive design, affordable pricing, and locations all over the globe. The developers are extremely active and the support is on-point. Out of the few other options out there these days for Garry's Mod server hosting, Crident is by far the best. We've had nothing but pleasant experiences here.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Best Garry's Mod Hosting Network

Crident is the best hosting network you can use. I host two Garry's Mod servers through them and it is very useful when you aren't limited to a certain number of slots. As well as this, their panel is amazing. I have used other hosting networks in the past and honestly Crident's is by far the best. It has a backdoor scanner, automatic FastDL sync, mod installer and a whole array of other unique features. If you want to run a Garry's Mod server, do it with Crident.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Awesome

That host might be the best i have seen, there is no slot limitations, we can choose a custom order and upgrade/downgrade when we need more or less. the 125% cpu deal is really powerfull and affordable when you find a reduction coupon.

22 March 2019
Unprompted review
Rated 5 out of 5 stars

Helpful Inexpensive

They mixed Garry's Mod service with hosting services!

It's the best mix for fun and learning!

They have a very active Discord!

I support Crident 100%

22 March 2019
Unprompted review
Rated 1 out of 5 stars

Worst server host.

Lousy communication, lousy people skills, the only thing they got going for them is the price. Like a cheap hooker.

- Support staff who can't handle ticket volume, or whats involved in the tickets in general.

- 0 communication with the client when a ticket is placed.

- Rude uncaring staff who would rather start the jerry springer show in their offical discord than de-escalate and solve the problem..

If the one devops staff member hadn't got on and solved my problem (5 days LATER) I would still be up a creek so to speak.

13 March 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look