Crib of Art Reviews 863

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 733 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness, care, and patience of the staff, with many appreciating their quick responses and proactive solutions. People are very satisfied with the products, noting that the artwork often arrives on time, looks beautiful, and matches expectations, with many planning to order again. However, some customers experienced issues with the quality of the products, describing them as cheap, blurry, or not matching the online images, with some even receiving damaged items. There were also occasional complaints about orders being delayed or incorrect, leading to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with the... See more

Customer service

People report positive experiences with customer service, consistently describing it as exceptional and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a willingness to... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michelle made my experience wonderful. I had a bit of a hick-up with delivery and was not getting anywhere trying to deal with the shipping company. The moment I mentioned my troubles to customer serv... See more

Company replied

Rated 5 out of 5 stars

I made an initial boo-boo with the dispatch address on a canvas I ordered and reached out to customer service to see if they could help me. Ana, the person who responded, could not have been mor... See more

Company replied

Rated 5 out of 5 stars

What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience ! Because of you I will be ordering again from Crib of Art. I’m 77 and have been sc... See more

Company replied

Rated 5 out of 5 stars

It was my first time ordering from Crib of Art, and the artwork arrived on time and looked just as beautiful as it did on the website. However, I found it slightly too small for my living room and... See more

Company replied


Company details

  1. Paintings Store
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Painting Studio
  6. Photo Printing Service

About Crib of Art

Written by the company

Art is our DNA

Crib of Art all started in 2019 – when our founders from different worlds came together. All with their own cultural background & visual insight, art is what we live for. Our mission is to make the perfect art for any room, because we firmly believe that art is the soul of delight.

One year later, we realized this vision and mission by starting Crib of Art. Still at the start of our journey, we are happy that we are fast growing and providing beauty to the world!

Art That Lives with You

Written by the company

Written by the company

Designed By Artists
We are an open, global community of independent artists from 10+ countries. We value original artwork from creators of all kinds — from painters to illustrators to photographers to pattern designers and everything in between. We empower creativity around the world because each purchase pays an artist.

For Artful Living
At Crib of Art, we are deeply committed to making canvas paintings for every home. We believe that art is the soul of delight. Every home and every room needs its touch of beauty.

“Art is something that makes you breathe with a different kind of happiness” ~ Anni Albers

Crystal Clear Colors
To provide high-quality canvas paintings, we use advanced & the latest industry printers in our ateliers in Asia & USA. All designs are printed on waterproof, high-quality cotton canvas & are shipped in a PVC tube.

Perfect Matte Finish
Our art prints are made with the highest quality ink for an eye-popping experience that reveals the vivid quality your rooms deserve. The matte finish ensures a pearl and smooth sheen that reflects lifelike colors.

Museum Quality Materials
Your art gets printed on the highest quality cotton canvas — the same used for paintings in a museum! With a 75+ year lifetime, you’re sure your painting displays as colorful as on day one. Worry-free quality with water, fade, and scratch-resistant craftsmanship.

Based in Amsterdam
We take great pride in manufacturing our prints from our warehouses in Europe, Asia, and the USA. This allows us to keep a close eye on product quality and deliver the best quality prints to you.

Free Worldwide Shipping
We provide free worldwide shipping on all orders, complete with a Track & Trace code to follow your order from start to finish.

Lifetime Warranty
Full replacement or repair if your art is damaged or fades due to product quality issues.

Customer Support 24/7
Any questions? Our support team is here for you, day and night.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

863 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

AJA was so helpful and promptly…

AJA was so helpful and promptly answered all of my questions. You truly have a GEM who really cares about assisting the customers. I feel I dealt with someone who really enjoys their job and not just a pay check,

25 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Audrey! 🌟 We agree, AJA is a gem 💎 and loves helping our customers. We’re so glad you felt that care! 💛

— Crib of Art Team

Rated 5 out of 5 stars

Hazel was exceptionally helpful with my…

Hazel was exceptionally helpful with my queries, to which she responded quickly with professionalism and helpful advice.
Would highly recommend this company and in particular Hazel.

24 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Terence! 🙌 Hazel will be thrilled by your feedback. We’re grateful for your recommendation! 🖌️💖

— Crib of Art Team

Rated 5 out of 5 stars

Large picture arrived damaged

Large picture arrived damaged. Contacted Hazel at CribArt. No nonsense replacement put in place.

22 February 2026
Unprompted review
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Reply from Crib of Art

Thank you, Terry! 👍 We’re glad Hazel could quickly replace your piece and make it hassle-free. We hope it brings beauty to your space! 🖼️✨

— Crib of Art Team

Rated 5 out of 5 stars

Pat at Crib of Art was helpful

Pat at Crib of Art was helpful, efficient and extremely responsive in resolving an issue with a piece of artwork that I received. A replacement piece was dispatched quickly and received in good order.

In recent months I’ve ordered 3 pieces of artwork, both in framed and canvas formats, all of which are gorgeous! I highly recommend Crib of Art.

21 February 2026
Unprompted review
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Reply from Crib of Art

Thank you! 🌟 We’re so happy Pat could assist and that your artwork pieces are gorgeous. Your recommendation truly means a lot to us! 💖

— Crib of Art Team

Rated 5 out of 5 stars

I ordered a painting without a frame

I ordered a painting without a frame, and customer service is working with me to replace painting with frame, customer service responded minutes after I sent the email.

19 February 2026
Unprompted review
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Reply from Crib of Art

Hi Robert, thank you for your feedback! We're so glad to hear that our customer service team was able to assist you quickly in arranging the framed painting. We strive to make your experience as smooth and efficient as possible, and it's great to know we hit the mark for you. Let us know if there's anything else we can do!

— Crib of Art Team

Rated 5 out of 5 stars

Prompt service

This was the quickest response I have ever had when I have had a problem with an item purchased online.

Excellent service. Thank you!

18 February 2026
Unprompted review
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Reply from Crib of Art

Hi Ann, thank you for your kind words! We're so happy to hear that we were able to assist you quickly and efficiently. We always aim to provide prompt service, and it’s wonderful to know that it made a positive impression. If you ever need anything else, don't hesitate to reach out!

— Crib of Art Team

Rated 5 out of 5 stars

Pat was very helpful she responded to…

Pat was very helpful she responded to my questions very quickly and helped me with other questions I needed thanks pat!!!

16 February 2026
Unprompted review
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Reply from Crib of Art

Hi Shawn, thank you for sharing your experience! We're thrilled to hear that Pat was able to assist you promptly and that you received the help you needed. We’ll be sure to pass your feedback along to her—she’ll be so happy to know! If you have any more questions, we’re always here to help.

— Crib of Art Team

Rated 5 out of 5 stars

The website was easy to use and…

The website was easy to use and customer support was fast and answered all questions in a fast and professional manner.

16 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Gregory, thank you for your feedback! We're glad to hear that our website was easy to navigate and that our customer support team was able to answer your questions in a professional and timely manner. If there's anything else you need in the future, we’re just a message away!

— Crib of Art Team

Rated 5 out of 5 stars

Sadly my order showed up with a crack…

Sadly my order showed up with a crack it gained during transit but I got in contact with Pat and within a few hours a replacement was in the works! Completely stress free. These guys are great!

15 February 2026
Unprompted review
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Reply from Crib of Art

Hi Kyle, we’re so sorry to hear that your order arrived damaged, but we’re thrilled that Pat was able to quickly resolve the issue and send out a replacement for you. Your experience means a lot to us, and we’re happy to have made things stress-free for you. We appreciate your patience and understanding, and we hope you love the replacement!

— Crib of Art Team

Rated 5 out of 5 stars

I had challenging experience with my…

I had challenging experience with my wall art order, which unfortunately arrived damaged not once but twice. While this was understandably frustrating, what truly turned the situation around for me was the exceptional support I received from Ana at Crib of Art.
Ana showed genuine care and dedication to resolving the issue. When FedEx charged me duties, she went beyond what I would ever expect from customer service. She patiently guided me through the process of seeking a waiver, followed up with me several times, and even offered to cover the invoices and waited for my proof of payment so she could reimburse me.
Ana’s professionalism and kindness reflect extremely well on Crib of Art. I am truly grateful for her support.

13 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Gen, we’re truly sorry that your wall art arrived damaged not once, but twice. We understand how frustrating that must have been. However, we’re so glad to hear that Ana was able to turn things around for you with her care and dedication. We always strive to go the extra mile for our customers, and it’s wonderful to know Ana did just that. Thank you so much for your kind words and patience throughout the process!

— Crib of Art Team

Rated 1 out of 5 stars

Absolute scam company

Absolute scam company. It has been 2 weeks since my order was placed and there has been no progression on it. Been told multiple times that it has been escalated, they will chase the issue and promise updates. Each time then results in a communication blackout from them. Bullshit AI responses full of false promises to try and pacify the customer. Appalling service. Avoid at all costs.

14 February 2026
Unprompted review
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Reply from Crib of Art

Hi there,

We’re genuinely sorry to read this and understand how frustrating it must feel to experience delays and inconsistent updates. That’s certainly not the experience we aim to provide.

We are absolutely not a scam company, and we take concerns like this very seriously. If your order has not progressed as expected, I want to personally step in and review what has happened.

Please email me directly at info@cribofart.com
with the subject line “Trustpilot Bad Review”, along with your order number and full name. I will personally investigate your case and work to turn this experience around for you.

We appreciate you bringing this to our attention and hope to resolve this properly.

— Christian
Customer Advocacy Manager
Crib of Art

Rated 5 out of 5 stars

I accidentally ordered the wrong item…

I accidentally ordered the wrong item and the customer service team member, Pat, was very helpful in pointing me in the right direction. He professionally and promptly assisted me in resolving the error on my end and helped me order the item that I was after. Thanks a lot for your help Pat!

14 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Kieran,
Thank you for your kind words! We're so happy to hear that Pat was able to assist you in resolving the issue quickly and professionally. It’s great that you’re satisfied with your new item! 😊 If you ever need further assistance, don’t hesitate to reach out.

Best regards,
Crib of Art Team 🎨✨

Rated 5 out of 5 stars

I am really happy with the help I…

I am really happy with the help I received from Michelle! While my experience receiving my order was not as smooth as I’d hoped, the customer service was great. I received a quick and professional response that my issue was being looked into. I also received a quick resolution as I received my order the following day. It can be stressful when you aren’t sure why an order isn’t arriving so thank you for making it so easy!

10 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Danielle! 🌟 We're so happy to hear that Michelle could help resolve your issue quickly and professionally. We totally understand how stressful shipping delays can be, and we're thrilled we could make things right. Thank you for your kind words! 😊

Crib of Art Team 🎨

Rated 5 out of 5 stars

delivery issues - quickly and professionally resolved

Even when we had some delivery issues, the Crib of Art team was quick to respond and personable. It was clear that they wanted to assure my satisfaction with my pieces. Thank you

5 January 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Jennifer! 🙌 We really appreciate your understanding and patience with the delivery hiccup. It’s great to know that we could assist you quickly and make sure you were happy with your pieces. Your satisfaction means everything to us! 💖

Crib of Art Team 🎨

Rated 5 out of 5 stars

Great products, exceptional customer service.

I had a couple of issues with my orders none of which were to do with’Crib of Art’ but the delivery company. Anyhow Ana was perfect in handling the situation and now I am a very happy customer. I definitely recommend this company and the art is great quality.

12 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Helen,
Thank you for your wonderful review! We’re so glad Ana could help resolve the shipping issues. It’s great to know that you're now a happy customer, and we truly appreciate your recommendation! 😄 We hope you enjoy your art pieces!

Best regards,
Crib of Art Team 🌟

Rated 5 out of 5 stars

Easy ordering

Easy ordering, wide variety to choose from, easy delivery and great quality. I'm very satisfied with my purchase.

12 September 2025
Crib of Art logo

Reply from Crib of Art

Hi Becky,
Thank you for sharing your experience! We're thrilled to hear you had a smooth and easy ordering process, and that you're satisfied with the quality of your purchase! 🎉 We look forward to serving you again soon.

Best regards,
Crib of Art Team 🎨💫

Rated 5 out of 5 stars

The experience with customer support…

The experience with customer support was quite positive. I had a problem with my first order getting lost in shipping, so I reached out to customer support. They promptly issued a replacement item, which I received quickly thanks to Anna’s assistance. The quality of the picture is excellent.

12 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Hi Annabella,
We’re so glad to hear that our customer support team was able to help you resolve the shipping issue quickly! Anna is a star 🌟, and we’re happy you’re satisfied with the quality of your picture. Thanks again for your kind words! 😊

Best regards,
Crib of Art Team 🎨✨

Rated 5 out of 5 stars

Quality Merchandise Fast Delivery…Just Beautiful

Quality Merchandise Fast Delivery Excellent Packaging.

1 February 2026
Crib of Art logo

Reply from Crib of Art

Hi there,
Thank you for your glowing review! We’re thrilled to hear that you loved the quality of our merchandise, the fast delivery, and our packaging. We can’t wait to have you shop with us again! 😊

Best regards,
Crib of Art Team 🎨💖

Rated 5 out of 5 stars

Superb Customer Service

The level of Customer service we received from Pat at Crib of Art was incredible and very helpful to us! This is the 2nd purchase we have made with Crib of Art and will continue based on the level of service they provide and their quality products.
Thanks again Pat!

8 February 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you so much for your kind words, Georgina! 😊 We’re thrilled to hear that Pat was able to assist you and make your experience memorable. 💖 We’re so grateful for your continued support, and we can’t wait to serve you again with more quality products and top-notch service! 🌟

- Crib of Art Team

Rated 5 out of 5 stars

Looks great

Nice quality canvas, fast service and shipping

3 February 2026
Crib of Art logo

Reply from Crib of Art

Thank you for your feedback! 🙏 We’re glad to hear you’re happy with the canvas and that everything arrived quickly. 😊 We’re here whenever you need more beautiful artwork! 🎨

- Crib of Art Team

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