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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate timely delivery and efficient shipping, often finding orders arrive as expected. People generally find the ordering process straightforward. Several consumers are pleased with product quality, noting items are well-made and often match descriptions. Conversely, a small portion of people felt products often did not match advertised size or description, with some receiving incorrect items. Some reviewers also reported issues with products not fitting or functioning as expected. Additionally, a few customers experienced longer delivery times, and some orders were unfortunately never delivered.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and description, with many praising... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with product quality,... See more

Order

Users describe ambiguous interactions with order, with some reviewers reporting quick delivery and easy... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers reporting prompt and on-time... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I received yesterday and have not used yet but design looks like it will do well. My personal disappointment is that the total brush is so short. I am 78 and can’t bend so low anymore nor stand on lad... See more

Rated 3 out of 5 stars

It took along time to arrive. Disappointed there is no way to attach to your window. Am I missing something?

Rated 3 out of 5 stars

Ordering was easy,I got the product in a timely manner. The product itself was much smaller then advertised works OK, disappointed in how cheap the product was made. Wouldn't order again.

Rated 3 out of 5 stars

If I knew it wasn’t coming out of the US I wouldn’t have ordered. I’m just grateful I got it in time.


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

64 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.6

All reviews

(64)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered, paid for, never received and no response from company.

I ordered a 2 pack of Skin-so-soft Body oil. I was sent an order number and a way to track the package. I waited several weeks, checking the tracking to see where the order was. Tracking finally said package delivered 7-7-26 but I never received it. My husband and I were home that entire day. I have reached out to Cresomall via their "contact us" e-mail but can get no response.

9 July 2026
Unprompted review
Rated 3 out of 5 stars

Don’t think will work well for seniors!

I received yesterday and have not used yet but design looks like it will do well. My personal disappointment is that the total brush is so short. I am 78 and can’t bend so low anymore nor stand on ladders. Wanted to use on baseboards, ceiling fans, and vents in apartment. Ad video makes it look like it will do all those things. If you made an extended long handle it might have worked for me, but as is I don’t think it will.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible website!!

Horrible website!!! Scam! I put in my order and they charged my card to much, I tried to cancel my order right away and they wouldn’t cancel it. When I received it, I wanted to return it and they said they would give my 4 dollars back and keep my 47 dollar order. I DIDN T WANT IT and the kept offering me a few more dollars. I just wanted to return it and they won’t tell me how to return it for a refund. I don’t know what else to do. HELP

27 June 2026
Unprompted review
Rated 5 out of 5 stars

This is SO Worth Buying!

This product lives up to its claims! That is a rare thing in today's world. My Shih Tsu does not like grooming - but she does not object to being petted and cuddled. All I do is add this device. It allows me to remove loose fur, get rid of mats before they become a problem, and she thinks she is getting a good cuddle and pet!

No pain! No tugging! No yaps and arguments!

7 July 2026
Unprompted review

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