CREPMOVEMENT LTD  Reviews 

268
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that purchases arrive securely packaged and well ahead of the anticipated delivery dates. Many people also appreciate the incredibly helpful customer service representatives, who readily source desired sizes and ensure a smooth, effortless ordering process. Buyers consistently showcase the top-tier quality of the trainers and apparel, expressing strong confidence in recommending the store to others. Some reviewers were dissatisfied with their purchasing experience, noting unexpected higher prices compared to other retail stores or stating clearly that they would never order from the business again.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and comfortable... See more

Delivery service

People report positive experiences with delivery service, expressing strong satisfaction regarding the... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast shipping where packages... See more

Customer service

Customers consistently note positive experiences with customer service, praising fast responses, helpful... See more

Quality

Consumers find quality to be positive, regularly highlighting that products arrive in perfect condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quality and easy process to order & buy! Great site with lots of choices to choose from, order was packed & shipped really quick and came before delivery due date. Would highly recommend for anyone!

Rated 5 out of 5 stars

Recently used this site for the 1st time after being recommended by a friend! I ordered a pair of trainers and they where literally delivered 2 days later and 3 days before the estimated delivery date... See more

Rated 5 out of 5 stars

Bought for my partners birthday, they were delivered fast even over the Christmas / new year period. The shoes look great I'm sure he'll love them. Didn't realise mens clothes and trainers cost so muc... See more

Rated 5 out of 5 stars

I’ve been buying trainers from these guys for a few years now and I can’t fault any of my purchases from them, I would highly recommend anyone to use this company 👌⭐️⭐️⭐️⭐️⭐️

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store

Written by the company

Apparel and Trainers online store.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

268 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(268)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Air Max Plus TN ‘Smokes’ arrived…

My Air Max Plus TN ‘Smokes’ arrived today and they’re absolutely unreal!!

The service at Crep Movement has really been second to none. I’ve bought 5 pairs now over the last few years but this time was a little different…

I got free shipping on my pair, when they arrived they were a little bit tight, I got in touch and they immediately let me send them back for a size up.

Each delivery was next day delivery so even after sending them back I still received the new size within 3 days.

It’s safe to say I’ll definitely be back and it’s nice to know there is a store that cares about their customers and will be fast to resolve queries instead of waiting weeks like JD! (And the pairs are 100x better)

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely Amazing service

Genuinely Amazing service . Order Friday afternoon received Saturday afternoon via Royal Mail, highly recommended
10/10 CREPMOVENT

31 August 2024
Unprompted review
Rated 5 out of 5 stars

TN fireberry 2024

Excellent service from start to finish.
As described, pleasure to do business with, kept me in the loop. Will defo use again.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

5* service

Availability of stock is updated regular, service from start to finish aswell as any questions/messages are answered in short space of time postage is super fast 5*

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

These Guys always come correct … delivery is on point and always has been on time for me … Their trainers are Authentic and not Fake ..

24 May 2024
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Thanks for your review! We pride ourselves on great service and fast delivery times. You're welcome to come back and shop with us any time

Rated 5 out of 5 stars

Customer Service - Amazing

This is the 3rd order we’ve placed with this site and amazing.
We seen a pair of trainers which weren’t in stock the size we required. I asked on LiveChat if these would be coming back in and got an email confirming when stock would be in and another that the size we require was now available on the website.
Amazing customer service. Item was delivered next day. Speedy delivery.

6 July 2024
Unprompted review
CREPMOVEMENT LTD  logo

Reply from CREPMOVEMENT LTD

Hi Amie

Thanks so much for leaving this review! We always strive to provide the best customer service possible with quick delivery times. We’re so glad you’ve had positive experiences with us and we welcome you back to shop anytime.

Kind regards

Jay from CREP MOVEMENT LTD

Rated 5 out of 5 stars

Bois went above and beyond

Bois went above and beyond
Asked about an item, messaged back quick time, paid for the item within half an hour the shoes were sent off and arrived following day by 13:00, the bois don’t mess about I’ll be back buying more happily!

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy to contact

Easy to contact, came quickly then any pair of trainers ordered before good customer service 👍

31 May 2024
Unprompted review

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