Credo Legal Services Professional Corporation Reviews 100

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring approach, highlighting their ability to explain processes clearly and answer questions with respect. Many people appreciate the excellent customer service, noting that representatives keep them updated on progress and provide valuable guidance, leading to positive outcomes in debt resolution and improved credit scores. However, some customers also noted difficulties in contacting their representatives, experiencing unreturned calls and messages, and feeling that communication could be vague regarding their financial issues. A few people mentioned being transferred to multiple account managers, which led to a lack of consistent support and concerns about the handling of their accounts.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Service

Consumers find service to be positive. Many reviewers express satisfaction, highlighting the helpfulness and... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise consistent communication,... See more

Response time

Customers had ambiguous experiences with response times. While some reviewers praised the responsiveness of... See more

Based on these reviews

Rated 5 out of 5 stars

I reached out to Credo in ref to debt reduction. I was greeted by friendly staff who told me a good description of the program. Setting up the program was made simple by them doing most of the adminis... See more

Rated 5 out of 5 stars

Anthony Hernandez is hands down a subject matter expert for credo!! He is quick at getting back to me and overall explained everything on how credo legal works! I've tried 4 companies and I would not... See more

Rated 5 out of 5 stars

I feel Credo legal has been doing a great job resolving my financial issues. During that time they stated from the beginning that my credit score would go up. Sure enough it has been increasing. I wi... See more

Rated 5 out of 5 stars

This company offers excellent service! Tatyana is always in touch, walking me through each step and answering every question with respect and care. She keeps me updated on my credit progress and is ge... See more


Company details

Written by the company

Every American deserves the right to defend themselves. We offer top-notch professional legal guidance and representation, irrespective of your financial situation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
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Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nesha is my credo legal assistant

Nesha is my credo legal assistant, and she’s a big help help with my dedt very professional. I truly recommend anybody to have her support you in every way and clean your dedt and leave you stress free.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Sebastian was not my advisor but he…

Sebastian was not my advisor but he provided me with excellent customer service today. He brought me up to speed on what is going on with my account since my advisor was busy. Thank you Sebastian!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of being helped by…

I had the pleasure of being helped by Vanessa . She was extremely helpful in assisting me with my monthly arrangements. I appreciate her Professionalism and am happy to have gotten involved with Credo Legal. I hope to have my situation resolved in a quick and timely manner.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Evana

Evana, my case manager.
She has been transparent and honest to me.
She also keeps me informed on any progress being made, and that’s all I wanted or need.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Credo Legal is on point

Credo Legal is on point. They keep me informed and up to date so I don't have to worry about what is going on. Evana is knowledgeable and professional and (heres the important part)Evana ask if I have any questions.It is a pleasure to do business with CREDO LEGAL..very organized
Thank you all at CREDO LEGAL.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great job

My legal rep. Her name is Diana ext. 0077 , every question was answered , kindness and caring especially dealing with crucial situations made everything not so hard. Thank you Diane 0077

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Credo Legal is a great partner

My representative, Tatyana Scutt, has been fantastic. She has provided timely reviews of my account and made certain I was up to date. I am very pleased with the service that Credo Legal has provided. They have helped settle debts that would have taken years for me to pay off.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Debt Resolution Program

So I would like to say I've been with Credo Legal over six months, and I've received the most Excellent Job with my Rating at 10 not 5 from Valerie, Assistant Manager for Credo Legal. I have been working with Valerie the whole time to help me resolve my over $10,000.00 debt resolution!! She calls me with an update at least one or two times per month on my progress, and I am absolutely very pleased with the results!! Excellence as of 01/02/2026.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

The staff at Credo Legal have been very…

The staff at Credo Legal have been very professional and informative with my case and kept me in the loop of things. Victor Vellon was very helpful, courteous and professional when touching basis with me. I appreciate all the help I get from Credo.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Since April of 2025 to December 2025

Since April of 2025, Credo Legal has been absolutely wonderful to work with. Jai G. has been my account manager from day one. Helping me walk through the process of becoming debt free has been incredibly stress freeing and informative on what to expect, how to answer necessary inquiries and most of all, how to respond to debt collectors in an efficient respectful manner and expecting the same from them, as I forward all inquiries to Credo Legal. Your account manager will keep you updated on any changes and if questions arise with you, they will be there to clarify or explain things. That’s exactly what they do and have been with my debt free journey. Take the edge off when you hear the phone ring and bring resolution, debt validation and a foreseeable future of living in a manageable debt free stance. I recommend Credo Legal to anyone seeking a debt free life style. Consolidation of debt is another fancy way of staying in debt longer, just in a more STUCK WAY with no way out!!! Make a phone call today and see a better tomorrow with Credo Legal every step of the way (212) 461-0062. I’m so glad I did and so did other family members. Have a wonderful New Year, Debt Free!!! I hope this can help someone else too!!!

28 April 2025
Unprompted review

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