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Credit Saint Reviews 747

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TrustScore 4 out of 5

3.9

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers had a great experience with this company. Many customers praise the staff for their helpfulness, patience, and extensive knowledge, making them feel understood and well-guided through their situations. The customer service is frequently highlighted as excellent, with people appreciating the clear advice and professional approach. Reviewers often mention feeling confident and well-supported by the representatives. Some customers reported positive results, such as improved credit and the removal of late payments, indicating effective service. However, some people were dissatisfied with the service, reporting no credit improvement or deletions, even after extended periods. Many reviewers expressed frustration over the company's refund policy, stating that they were denied refunds despite receiving no tangible results. There were also complaints about unexpected charges, rude customer service agents, and a lack of communication, with some feeling that the company overpromised and under-delivered.

What people talk about most

Payment

Users describe ambiguous interactions with payment, with many reporting being charged for services that... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their skill, knowledge, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many customers reporting positive... See more

Refund

Consumers find refund experiences to be largely negative, with many reporting that promised refunds were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial experience with Credit Saint was good. All my questions and concerns were answered. My representative was patient and walk me from A to Z. I flet comfortable and not rushed.

Rated 4 out of 5 stars

It is a very big help to straighten out your credit history. Very helpful people to guide through the process.

Company details

  1. Money & Insurance

Information provided by various external sources

Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...

Contact info

3.9

Great

TrustScore 4 out of 5

747 reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great start to a hopeful fresh start.

The initial consultation and review went great. I have a good feeling about resolving unfair collection practices. It's been a gut wrenching few months trying to dispute these items on my own and I'm glad I found a company that really wants to help. Faith was a breath of fresh air and I can't wait to have some relief from this situation.

3 March 2025
Unprompted review
Rated 4 out of 5 stars

Credit Sanit review

I have received an excellent experience so far, my Credit still isn't where I need it to be but my experience with Credit Sanit Customer service representatives has been great there very friendly and very informative, thank you 😊

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great introductory to credit saint!

Tim was an excellent rep for the company. He guided me through everything I should be expecting within my experience with credit saint and answered all the questions that I had. I feel satisfied with my decision and following through with this company to help repair my credit thanks to him!

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Rose is an Angel sent from above

Rose is an Angel sent from above. She’s the only person that took time a few hours to go over all 3 credit bureaus and the negative reporting. It had been 4 months since any change had taken place. She also requested a payment adjustment before I could ask. Other calls I’ve had were a few minutes with no guidance or assistance. What an amazing experience.

21 February 2025
Unprompted review

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