Creditsafe USA Reviews 

612
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's helpfulness, professionalism, and quick responses to inquiries. Many people found the user experience straightforward and easy to navigate, appreciating the platform's features and the ease of accessing valuable information. The overall service is highly valued, with consumers noting its efficiency and the high quality of provided reports and data, which significantly aids their business decisions. However, some people mentioned experiencing a lack of communication and slow response times.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the platform's ease of use and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting excellent customer service and helpful... See more

Response time

Customers had positive experiences with response time, consistently praising the quick and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

CreditSafe includes foreign as well as US customers. It has a monitoring feature that we need in these financial times. It is quick to get the credit information and is very detailed to why the rati... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more


Company details

  1. Asset Manager Service
  2. Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(612)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Credit Safe Sales

Credit Safe Sales was patient, they listened, and were responsive to our needs. The Credit Safe product was found to be competitive with DNB, so moving to Credit Safe as our primary provider was easier, yet still a major change for Zeus.

31 December 2024
Rated 5 out of 5 stars

We Rely on CreditSafe for Daily Operations

We utilize CreditSafe as a core element in our daily operations. Keeping track of the risk levels associated with each individual company we work with and being able tweak with the available metrics in which you can run reports to determine their overall standing is invaluable in our decision-making processes. Can't say enough good things about CreditSafe and what they offer. A must have for any business that carries A/R on their financials.

18 December 2024
Rated 5 out of 5 stars

Great product, great people

Our representative, Michelle Regan-Zamora, makes our renewal process seemless. She reviewed all the products we current use with Creditsafe and checks in periodically through out the year to make sure we are satisfied with all products. Creditsafe has a user-friendly interface, which I really appreciate.

12 December 2024
Rated 5 out of 5 stars

My CreditSafe representative really did…

My CreditSafe representative really did a great job helping us find the products we need to use inside our business and went to bat for us a getting a competive price that helped meet our budget needs!
We are able to stay on top of market and customer financail lendnig matters at our finger tips.

6 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look