Credit Passport® - by CRIF Realtime Ltd. Reviews 11

TrustScore 2.5 out of 5

2.6

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Company details

  1. Credit Bureau
  2. Credit Reporting Agency

About Credit Passport® - by CRIF Realtime Ltd.

Written by the company

Credit Passport® is the real-time business credit score designed for SMEs. Using Open Banking data to provide the most accurate and up to date view of the financial quality of a business.

Created by CRIF Realtime Ltd. a London-based Fintech regulated by the Financial Conduct Authority and powered by Open Banking, Credit Passport provides SMEs with a free and transparent real-time credit score to help them maintain or improve their financial health and make it easier to access best-fit financial services.

Credit Passport® also supports banks, alternative lenders and comparison platforms by offering accurate and streamlined understanding of an SMEs credit quality.

With certification according to an industry recognised standard, and its clear and concise output, Credit Passport® facilitates accurate credit pricing and improves the flow of credit to SMEs across the board.

CRIF Realtime Ltd. is part of CRIF, a global company specialising in the development of credit bureau services, business information systems and credit solutions, which operates in more than 35 countries in four continents (Europe, America, Africa and Asia). With over 10,500 banks, 600 insurance companies and 82,000 business clients in 50 countries, CRIF constantly innovates to harness the power of data and solutions, enabling its clients to streamline decision making and accelerate digital innovation.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

11 reviews

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1-star

No history of asking for reviews

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Rated 2 out of 5 stars

It’s pretty useless to be honest

It’s pretty useless to be honest. All the way down is piggy back off other established credit agencies. In addition I cancelled my subscription in October last year and they are still devoting fess from my account!

11 April 2025
Unprompted review
Credit Passport® - by CRIF Realtime Ltd. logo

Reply from Credit Passport® - by CRIF Realtime Ltd.

Dear Mark,

We are very sorry to hear that fees were taken after you emailed to cancel. We have investigated and issued a refund for all fees taken after that date.

As for the service - Credit Passport is an accurate reflection of how the financial system assesses company credit risk, using a blend of our own internal risk algorithms and industry standards to provide a level of transparency and insight not normally available directly to business owners. We try very hard to make it genuinely useful.

We wish you the best for your business going forward.

Rated 1 out of 5 stars

Crif is not accurate and well responsive at all

I have been facing an ongoing issue with CRIF regarding inaccurate credit reporting. My credit card usage is consistently under 30% of my total credit allowance, yet CRIF incorrectly categorizes it as high utilization. This has been unnecessarily lowering my credit score every month. According to Experian, my score is 805, which reflects my accurate credit usage, but CRIF's errors are causing harm to my financial credibility.

To make matters worse, I have been trying to contact the CRIF team for resolution, but I have received no response to my emails. First, there is no clear or proper email provided to report such queries. Secondly, when I attempt to raise a dispute through the CRIF website, I repeatedly face technical issues that prevent me from selecting the correct options to proceed.

This experience has been extremely frustrating, and I urge CRIF to improve their reporting accuracy and customer support processes. Rectifying credit score inaccuracies is critical, and timely resolution is essential for consumers' trust.

This version is concise, highlights the key issues (inaccuracy, lack of response, and website problems), and remains professional and clear for an online platform.

25 November 2024
Unprompted review
Credit Passport® - by CRIF Realtime Ltd. logo

Reply from Credit Passport® - by CRIF Realtime Ltd.

Dear Zufkar, Your review seems to refer to the CRIF credit bureau, and not Credit Passport, which is a realtime credit score for small businesses.

I'm sorry you're having trouble with CRIF, but we'd really appreciate it if you could remove your review from here.

Thank you for your understanding -

The Credit Passport team

Rated 5 out of 5 stars

The new features really help

I find Glen very friendly and helpful. They recently updated the website badge so that it doesn't include your credit score but just tells customers you're trustworthy. I didn't use that feature before that but now I do. It is already having an impact for my ecommerce business as I am seeing much fewer abandoned carts. I was able to find a loan thanks to this service too. A worthwhile investment from my point of view.

13 June 2022
Unprompted review
Rated 5 out of 5 stars

Intuitive and safe tool to understand…

Intuitive and safe tool to understand how the financial system views your business and even improve your score. Highly recommended product

17 February 2022
Unprompted review
Credit Passport® - by CRIF Realtime Ltd. logo

Reply from Credit Passport® - by CRIF Realtime Ltd.

Thank you Arianna - we're very happy we're able to add value to your business.

Rated 5 out of 5 stars

Great tool

Great tool to understand your company's credit worthiness in Real Time

17 February 2022
Unprompted review
Credit Passport® - by CRIF Realtime Ltd. logo

Reply from Credit Passport® - by CRIF Realtime Ltd.

Thank you, pleased you found it useful

Rated 5 out of 5 stars

Useful and free

Thanks to Credit Passport I was able to see my credit score for free and it's very easy to understand. They also provide actionable insights on how to improve and match with best lending options. Very good product

17 February 2022
Unprompted review
Credit Passport® - by CRIF Realtime Ltd. logo

Reply from Credit Passport® - by CRIF Realtime Ltd.

Thank you for your review. We're really happy that you found it useful

Rated 5 out of 5 stars

What a great service!

I found the service very easy to use, and I understood the report as it was simpler than another product I tried. It allowed me to see where my business was falling short on rating scores, and deal with the issues to improve its rating. I look forward to improving my score going forward.

16 February 2022
Unprompted review
Credit Passport® - by CRIF Realtime Ltd. logo

Reply from Credit Passport® - by CRIF Realtime Ltd.

Thank you for the review - that's great to hear!

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