Intuit Credit Karma UK Reviews 

11,694
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 539 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently mention that the platform is exceptionally user friendly, making it simple to navigate through financial history. Customers find the app and website very easy to use, providing clear and comprehensive information about their accounts. People appreciate the regular updates and helpful guidance for tracking their credit health effectively over time. Some reviewers were not happy with unexpected drops in their credit scores after paying off balances and loans. Consumers also noted that updating delays, incorrect card usage calculations, and promotional offers can cause frustration. Others felt that the system fails to accurately reflect regular payments and responsible money management.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding the platform easy to use, intuitive, and... See more

Application

Clients share positive opinions on app, noting that it is very easy to use and helpful for tracking credit... See more

Payment

People report negative experiences with payment, noting frustration when credit card balances paid in full... See more

Service

Users describe positive interactions with service, highlighting the quick, free, and convenient platform that... See more

Website

Consumers find website experiences to be mixed regarding clarity and usability. Some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

The information recorded is excellent. I have marked them down because I feel some of the monitoring triggers are questionable or too sensitive. I have a reward credit card that I clear the balance ev... See more

Rated 4 out of 5 stars

Very quick to decrease your credit score over minor glitches but very slow in increasing it when you’re on top of everything , I use it purely for reference

Rated 4 out of 5 stars

Find the app is very easy to use and it does make me think before I leap into another loan or credit card, so in that sense it does its job. However, although the purpose appears to teach you about a... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(11,694)

501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s been wonderful using Credit Karma

It’s been wonderful using Credit Karma. It has help me build a good credit score, and also manage my finances. The fact that I get prompt about changes to my score, and also guides on how to manage my finances too is a great deal for me.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. You take one credit card, with no issues as it was accepted on first request immediately by Barclays and your credit score take a dive 20 points! For what???! Every time I login its full of offers - improve your score take a credit card and use the credit, than ONCE in 3 years you apply for one without issues, just to have your credit rating screwed!!! 🖕🖕🖕

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Credit Karma are a great way to keep a…

Credit Karma are a great way to keep a check on your financial situation and build and keep your score in good condition.
It offers you better rates and alerts you of any new searches and deals. ⭐️⭐️⭐️⭐️⭐️

15 July 2026
Unprompted review
Rated 3 out of 5 stars

Usage of Credit Cards

I find the immediate deduction of points annoying. You give no allowances for the immediate full payment for credit card balances. Using a credit card gives the user an additional protection should the purchase be defective.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

A Fantastic Financial Tool

I’ve been using Credit Karma for a while now and have found it incredibly useful. It’s easy to keep track of my credit score, and the app explains what’s affecting it in a way that’s simple to understand. I also like the personalised tips and recommendations for improving my credit profile. Everything is laid out clearly, and it’s reassuring to be able to check my progress whenever I need to. I’d definitely recommend Credit Karma to anyone wanting to stay on top of their finances.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely abysmal level of service

Absolutely abysmal level of service! Try changing your email address and replacing your mobile device, company is a joke! Staff lacking in communication skills, staff seem lethargic and unable to provide any valid response other than what appears to be templated answers,not good!

14 July 2026
Unprompted review
Rated 4 out of 5 stars

can do better.

I like your reports however you info is a way off track when it comes to credit card balances. I have read your explanation for this and you should be able to catch up faster to report an up to date situation.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative, up to date information and useful insights on loans, credit cards and how to improve your credit score

11 July 2026
Unprompted review

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