They tried to take 33.23 out of my account early hours of the morning, I cannot even remember engaging with this company, I reported it straight away and bank refunded straight away, they must have t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A scam company, posing as a lender. After checking their terms and conditions all they offer is credit reporting and a VPN. This is all hidden away and you'll think your giving them your bank details... See more
As the rest have said, this is a SCAM company. I had £35 taken out of my account and my bank said they could dispute it but would have to stop my card. So annoying and of course illegal
UPDATE! I’ve given them an extra star as I’ve received my refund after contacting them using the details I mention in the post below. Still absolutely raging that they conned me in the first place but... See more
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had the same issue as everyone else…
I had the same issue as everyone else here. Took 17p from my account to “verify” my identity. The next day they attempted to take £33.23 for a subscription which I never knowingly signed up for. I am already poor, disabled and on benefits so they really are preying on those in need.
Reported to action fraud with reference NFRC240106441855. Utter scum and scammers so please avoide like the plague!
Absolute scam!
Absolute scam!! Tried taking £35 from my bank early hours in the morning!!!
There’s no way of contacting them!
Disgraceful!
This company is a major scam they take…
This company is a major scam they take around 2pence from you account then take £29 out at the month without you signing a subscription Fraud
Wish there was an option to not leave…
Wish there was an option to not leave any stars, how dare they take 35 quid from my account without authorisation. Nowhere did it state I was signing up to anything, they needs stopping and I will be reporting this as it is fraud
Why have you taken 29.94 out of my bank…
Why have you taken 29.94 out of my bank account when I didn’t sign up for this you suppose to tick the agreed box if you want this service I want my money back
Scamming money out my account reported
They are scammers
They are scammers, they took £33 from my ban account
This company takes out my money without…
This company takes out my money without my approval, it's a scam, they take £33.23
I don't even know who these people are…
I don't even know who these people are and they have tried to take £35.39 from my bank account on Jan 19th!!!
taking money out of my bank now i got…
taking money out of my bank now i got no money for my children now
Scam take money out ya bank
I Don't know when i subscribe for but…
I Don't know when i subscribe for but they took money from my credit card.
I applied for a loan did not get…
I applied for a loan did not get accepted so didnt receive it yet at 2am this morning you try and take £30 out my bank
SCAMMING CUN**
Scamming piece of shi** taken £35 from me today got no idea who they even are I didn’t sign up for anything at all either
Report this company to the FCA!!
It cannot be a coincidence that so many people have been scammed by this company! Get in touch for a refund and also tell your bank but I’d urge everyone to contact the FCA and report them. The name of the company is Serpable, LTD and their FCA number is 799104. Although they go by Credit Cupid.
The FCA ombudsman normally will not consider complaints that have been solved but so many people being scammed has to be brought to their attention, surely. Then again this company is authorised to do this so who knows, but they definitely need shutting down.
Like others, they “try to verify my account” do not deliver anything yet keep taking money. I don’t even have any communication from them, not even a log in or email confirmation, all I had was money leaving my account for false advertising.
This company is a scammer
This company is a scammer, as all the people before me have written, they take money for the sum of £36 round figures, without u even knowing about to. I have. Notified my bank and action fraud. I urge anyone to do the same and I’ve asked my bank to freeze my card and reissue a new one and requested new bank account number to ensure against any future payments trying to be made .
Disgusting scam!
Scammers
They've taken £35 out of my account without my prior knowledge. I will be taking this up with the relevant bodies.
This site is a scam they took money out…
This site is a scam they took money out of my account without me knowing don't use this site at all people
Reported to action fraud
Reported to action fraud, please do the same to help build a case
Crime reference number:
NFRC231206379330
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








