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One Pakistani Company for All your online needs. Amongst our expansive web hosting portfolio, we offer hosting services in personal and business categories. For Servers, we offer both VPS and dedicated. Our services also include domain registration and SSL certificates. On the web development front, we offer custom web design, website development, and eCommerce solutions. We are a one-window provider for all online needs. For 22 years, creativeON has been helping Pakistani businesses thrive.
Glamour one Plaza, 54770, Lahore, Pakistan
3.5
7 reviews
Hasn’t replied to negative reviews
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Exceptional experience from start to finish! The customer service team was responsive, knowledgeable, and genuinely cared about my concerns. The product arrived on time, exactly as described, and exceeded my expectations in quality. Everything about the process was smooth and professional.
Bad Side (Be Cautious)
Their support team feels more like a group of chatbots than real professionals. Most of their responses sound copy-pasted and generic, starting with things like “Dear [Name],” which clearly shows a lack of genuine effort.
I faced an issue where my DKIM record was not getting updated in Google Workspace, even though it was already correctly updated on my domain provider (Hostinger). This was important because I needed proper authentication to avoid email bounces while running email automation.
Despite providing login access and screenshots showing DKIM authentication failure, their support staff kept asking for things I had already shared. In one case, a support agent even asked me to manually provide the DKIM value in text format just to make things “easier” for him. Even though he could log in into both Google Workspace & my Hostinger account for I already provided him the credentials.
This gave the impression that they either didn’t check the details properly or lacked the technical competence to handle the issue.
Good Side
I was able to purchase Google Workspace very easily. The process was smooth and there were no issues while buying the service.
Overall, while purchasing the service was simple, getting meaningful technical support was frustrating and time-consuming.
Creativeon provide hosting with 24/7 support . There representatives are very professional and resolve any issue in time. I am very happy working with creativeon.
good service for wordpress error.
thank you for the quick reply.
Reply from creativeON Web Hosting Services
Thank you for taking the time to share your thoughts on your experience with CreativeON's WordPress hosting service.
I recently had the privilege of taking advantage of CreativeOn's remarkable 30% discount offer, and I can't contain my excitement as I write this review. It's safe to say that this offer has left an indelible mark on my overall experience with CreativeOn, and I'm thrilled to share my thoughts with the Trustpilot community.
From the moment I stumbled upon this enticing discount, I knew I was in for something special. CreativeOn has consistently impressed me with its top-notch services, but this limited-time promotion took things to a whole new level. The 30% off was the icing on the cake, making it the perfect time to dive into their offerings.
Reply from creativeON Web Hosting Services
Thank you so much for taking the time to share your fantastic experience with CreativeON's 30% Discount Offer. We're delighted to hear about your excitement and the impact our limited-time promotion had on your overall experience.
We're thrilled that you found the discount to be such a game-changer for you. It's our goal to offer special promotions that not only provide great value but also enhance our customers' interactions with our services.
Thank you for being a valued member of the CreativeON’s community, and we look forward to serving you again in the future.
Team creativeON
We have recently sifted pur hosting form go daddy to creativeon.
Creativeon support is really helpful and saved me time . My website now runs faster and prices are good I recommend creativeon for their reliability and great support.
Reply from creativeON Web Hosting Services
That's awesome to hear about your positive experience with CreativeON after switching from GoDaddy! It's great that their support has been helpful and efficient, saving your time. A faster-running website is always a plus, and it's fantastic that the pricing is favorable too. Your recommendation for CreativeON's reliability and great support is definitely noteworthy.
Customer Relations Team
CreativeON
I highly recommend CreativeOn as a web hosting company for businesses seeking top-notch solutions. Their support staff is always available and incredibly helpful. I have personally hosted my webcraft.pk, with them and have had an excellent experience overall. They are a great choice for any business looking for reliable web hosting services.
Reply from creativeON Web Hosting Services
Thank you so much for your glowing recommendation! We're thrilled to hear that you consider CreativeON a top-notch choice for web hosting, especially for businesses seeking reliable solutions. Our support staff takes pride in being available and providing helpful assistance whenever it's needed. It warms our hearts to know that your experience hosting webcraft.pk with us has been excellent overall.
At CreativeON, we strive to offer the best possible web hosting services, and your positive feedback reinforces our commitment. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to provide you with outstanding hosting services. Thanks again for choosing CreativeON!
Customer Relations Team
CreativeON
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